Customer Reviews of AutoNation Ford Katy
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Robb is the Man
by Blaze99 on 07/16/2024
If you go to Autonation ask for Robb Snowbarger. He will find you the best deal around.
452 reviews
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Autonation Ford delivers best price and large selection
by TRyan8 on 11/14/2013updated 07/29/2025I researched and spent 4 weeks analizing the truck I wanted to purchase. I visited/worked with 5 dealerships in Houston and surrounding areas, before making a decision. Autonation has internet/no-haggle pricing, that their competion… stuggles to match. I had an overall good experience in making the purchase. They also have an aftermarket Sales Department, which is competitively priced for customizations. Eugene knows his products and delivered beyond expectations, with excellent followup.Fast & Easy
by billy2818 on 10/29/2013updated 07/29/2025This was probably my least painful car buying experience I've ever had. Their no haggle pricing expedites the process. I received quotes from several dealers and Autonation was the best by far. They also offered quite a bit more for my… trades. My salesperson, Diemos (sp?), was knowledgeable and pleasant to work with. I would definitely do business with them again in the future.NO HASSLE DEALERSHIP!!
by pac34 on 08/13/2013updated 07/29/2025This was our second purchase from Auto Nation. Imad A. is our sales person. Our first purchase was a used car for my parents and I contacted Auto Nation and within an hour Imad had a car for us. We went down looked at it and purchased. Our… second purchase was a Ford F150. After shopping around I was so disgusted that I decided to contact Imad. I told him what I was looking for and he immediately went to work and sent me trucks to look at. I went down picked out a truck and told him what I wanted to spend. Not once did he try to show me something different. He worked with my price and I purchased a truck. I'm telling everyone I know how pleasant Imad is to work with and highly refer him for any future purchases.Lone Woman Tries to Buy Ford
by jodieliz on 06/16/2012updated 07/29/2025Yesterday I visited Champion Ford, hoping to trade in my beloved Thunderbird for a more practical Ford Focus. I had an appointment with a sales representative, but was told he wasn't in; his friend was supposed to take care of me. The… "friend" wasn't available, either, so I was handed over to a rookie. What is wrong with using the phone to re-schedule an appointment? Is common courtesy a thing of the past? I went through the sales process with Javier, and had to ask several times for the trade-in amount before getting an answer, which was very irritating. After telling Javier what I was looking for in an Escape, he had me test drive two Escapes; a 2012 and 2013. I liked the 2013 but was told it was not for sale, as it was there to show customers what the 2013 model would look like. The 2012 Escape was nothing like I wanted (i.e. four cylinder verses 6 cylinder that I wanted, not loaded). The next thing I knew we were back in the showroom and Javier was pushing paperwork at me, offering me a mere pittance for my car and trying to sell me the 2013 Escape (which I didn't think was for sale). The salespeople did not listen to me and I feel that they did not take me seriously. There is NO WAY I will EVER attempt to buy a vehicle from these people!F-150 AC knob
by mcarp1 on 10/02/2013updated 07/29/2025Service dept is one of the worst I've had to deal with. I had an immediate issue with the AC knob and it took over 6 days to repair. The dealership even forgot that they had my truck when I dropped it off to have it repaired.Thank you for the feedback you provided. We strive to provide excellent speed of service to all our customers. The situation you described is not typical of our location. Please call our General Manager directly at (281) 305-8949 for ways we can work towards solving the issue you experienced with a low turnover request for your serviced truck. We look forward to hearing from you soon.
Great buying experience
by ndalbert on 03/13/2014updated 07/29/2025My wife and I just bought a new F-150 from Auto Nation Ford in Katy 02/22/2014. We went to several ford dealerships but our experience at auto nation was as good as it gets when buying a car. There was zero BS; they gave us several options… upfront about financing, their best price upfront very competitive with our dealership or better, and no haggling over small details. At the end of the day, no other dealer could beat Auto nation's price and they were the best to deal with. Our sales person Mr. B. was great and did a wonderful job throughout the process. Great place to buy a truck! I won't even waste my time at another dealer in the future...Ill just go straight back to these guys.Pleasing Buying Experience
by DDHouston on 07/16/2013updated 07/29/2025I would like to say that Steve O. at AutoNation Ford made buying my F150 a pleasure. He was friendly and sincere, no double talk. I came in at 9am Sat and was driving home in my new Ford by 10:15 am. This was my third purchase here and each… time has been a very enjoyable experience, with no pressure or stress, not to mention excellent pricing. I would highly recommend this dealership to anyone. Excellent service and very friendly atmosphere! Dayton DNew F-150
by hank79 on 09/17/2013updated 07/29/2025I just purchased a 2013 F-150 Platinum. Everyone was friedly and the entire buying experience from test drive, to trade in, to purchase price and financing was painless. I found their pricing to be extremenly competitive and they were… willing to get the deal done. My salesperson, Dimos, from whom I've purchased 2 cars does what it takes to get the deal done.Excellent sales and service
by chasra37 on 04/20/2013updated 07/29/2025Excellent salesman and After Market sales reps. JD was very patient showing us Ford Escape and Edge. Purchased 2013 Edge from him. Explained My Ford touch and Sync systems as well as features and options on Edge. Very knowlegable and… friendly. Excellent service afterwards in getting etras on Edge at service. Thanks Eugene.Great buying experience
by Brown7033 on 12/01/2013updated 07/29/2025Brandon B. & Chet were great salesmen during our buying experience. They were very knowledgeable and helpful during the entire process. Once we settled on a price, we came in to purchase and the process went very quickly. We have always… used this dealership for service on our Ford vehicles and will continue to do so for our new Expedition as well. Thanks to all the staff we have dealt with at Auto Nation Ford in Katy.We are happy you found Brandon and Chet so helpful in the purchase of your new vehicle! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Dumping Chevy for Ford!
by reelaffair on 08/06/2012updated 07/29/2025I just traded in my 2009 Suburban LTZ for a 2012 King Ranch Expedition EL at Champion Ford and couldn't be more pleased with the decision. My salesperson James Purdy knew the product and explained all the features that make the Expedition… EL the most advanced large SUV on the market. Driver comfort, cargo space, audio system,air conditioning,retractable running boards, and power fold flat 3rd row seats convinced this long time Suburban fan to make the switch. James and the whole crew at Champion were very professional and made it a great experience. To all Suburban owners, all those little and big annoying negatives you wish GM would correct but they never do(such as having to remove and replace 3rd row seats) have been addressed by Ford on this vehicle and it's a quieter and more comfortable ride to boot.Champion Ford Katy Outstanding!
by nvr2lt on 07/26/2011updated 07/29/2025I purchased my Ford f150 truck completely online. Champion honored their online quote and handled everything quickly and efficiently. Janie Green in internet sales was outstanding. I would buy from Champion again!a good sales experience!
by rogberg13 on 01/26/2013updated 07/29/2025I recently purchased a new Ford Fusion at Champion Ford. This is the fourth new car I have purchased over the past 20 years and it was by far the best experience. David S., the internet sales director, met me, arranged a test drive, gave me… a very low price, and then worked to help get the most possible for my trade in. The rest of the process, from financing to after-market and warranties was smooth and they gave me the information i needed to make an informed decision without pressuring me at all. A great experience all around!2013 Edge
by gimpythekid on 11/07/2013updated 07/29/2025We are thrilled with both the Edge we purchased and the experience we had with AutoNation Ford Katy. The way our salesman Mike C. took care of us will keep us coming back to this dealership for years to come. Thanks Mike for all that you… do.No-hassle experience in buying a truck
by My_Third_Ford on 11/24/2013updated 07/29/2025I was in the process of re-patriating back to the US, after being gone for nearly four years. Had been a Chevy guy for a long time, but based on ad and reviews decided to check out the Ford F-150 premium trucks. Glad I did. Ended up… stopping at Ford AutoNation in August, 2013, a few months prior to moving back permanently. A sales lady by the name of Delores R. approached me and offered to show me some trucks in the style and level I was interested in. She was very knowledgeable, and dealt in facts and most importantly did not apply any pressure - even though I let her know I wasn't in a position to purchase a vehicle that day. I spend a few hours there and left with the information I was seeking. I took her card and told her I'd contact her in November when I returned for good. In November I contacted her - I thing she was a bit surprised. Since I had done my research in August, we spent maybe 30 minutes finding the color and style I was interested in, and the decision was made to purchase a 2013 F-150 King Ranch. Sweet truck, glad I went back. We negotiated to a suitable price, and did the paperwork. As promised they had the truck ready for pick-up in a few days - as I also ordered a Lo-Jack and folding bed cover. All was good, I will go back. Actually that's the second vehicle purchased there - the first being a 2005 Anniversary Edition T-bird.We're so happy that you had a positive experience with our team. Our goal is for all our customers to enjoy a stress and worry free experience-- and were glad we provided this to you. Happy motoring in your F-150!
Outstanding Service
by sergMarini on 09/19/2013updated 07/29/2025Colton and Daniel were very great to us. The whole experience was awesome. They had the car I wanted to take a look at ready for me the day I came in. I never felt pressure and they were not pushy about the sale. They answered all questions… that I had and were very patient. I am very content with the car and the service that was provided.Great Buying Experience
by genievyper on 03/14/2014updated 07/29/2025Went into the dealership to purchase a replacement for my 2008 F-150, I thought about going with several different models from the F-250 to a new F-150 and Jerry S., our salesman, was very accommodating to the things that I wanted in the… new truck. We looked and looked and picked out several trucks before finding our new F150 FX4. I has all of the features and options that we were looking for in our new truck. Jerry and Chad, the finance manager along with the entire team at AutoNation Ford Katy were outstanding and went well out of their way to help in any way they could. I will tell anyone looking for a new Ford to definitely go and see this team of professionals.Love the Dealership and Sales rep
by ag11326 on 09/17/2013updated 07/29/2025We had a wonderful experience. Our sales guy was great and very knowledgeable. The experience was fast, easy and I got the exact vehicle I was looking for and at a great price. We will definitly be buying more vehicles from this… dealer/sales rep.Huge selection!
by loganroy on 09/25/2013updated 07/29/2025Will definitely buy from them again! I did most of my research online and when I knew what I wanted I contacted the online sales department. Within hours Derrick contacted me via email and phone. I went on a Saturday afternoon, I told… Derrick that I was in a rush and I was out of there in an hour and half with the paperwork signed and trade in appraised! Fast service for people who do not like to spend hours waiting for the approval process. They have what seems like a million trucks so if you are in the market for one, they will definitely have what you want. I am really happy with my F150 FX2 and I will be bringing it back to them soon so they can install some aftermarket upgrades. I would not trust anyone else. thanks guys!James M. was GREAT in helping my buy!
by F250_Platinum on 12/03/2013updated 07/29/2025I contacted three different Ford dealerships, and while they were all helpful, James M. went out of his way to make my buying experience easy. Dealerships need more like James!Traded my pony for a ranch
by Dub63 on 08/31/2013updated 07/29/2025I was online kicking tires and saw a 2013 F150 King Ranch truck that blew me away. I always liked the King Ranch interior but wasn't crazy about the two tone paint. My truck is Tuxedo black monochrome paint with the chrome package and off… road package. Janie G. was the Internet manager who put the deal together. She was great. I added a spray in bed liner and Retrax roll up bed cover from after market and Eugene B. was extremely helpful. I traded a 2012 Mustang GT convertible and got a fair trade. Chad in finance was very helpful and I got a good rate and solid extended warranty for a good price. This was my first car purchase online without seeing the vehicle in person, but it was seamless. Photos of the truck and e- mails back and forth plus numerous phone calls with Janie and Eugene gave me confidence in the process. It was worth the drive from San Antonio and I would do business with Autonation Ford Katy again. I love my truck!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Gabi Porter on 07/18/2024