Customer Reviews of Jupiter Chevrolet
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Fast and Friendly
by Happy with on 03/07/2025Got me in and handled my service in a fast timely manner
The following reviews are more than two years old. They are not included in the overall rating.
11 service reviews
Honest, Reliable Service
by Miraculous on 01/06/2023I would recommend Jupiter Chevrolet to others because the work is done promptly, economically, and efficiently. Harold Clemmons provides honest, relevant information about what's required for the car. That means the most, the honesty and… truthfulness. The Jupiter employees work as a team and are helpful in making things go smoothly for the customer.Body work on my 2500HD
by JCTexas on 12/25/2022Great service!! I am very pleased with the work they did.We're glad to hear this! Please let us know if we can help with any future car or service needs!
Happy camper
by JLMiller on 12/22/2022Got my oil change done quicklyThank you for the feedback! Please let us know if there's anything else we can do for you.
Excellent Service Department - Service Advisor Marvin
by Kristen M on 07/09/2022I took my Traverse in for the routine oil change/tire rotation. Service Advisor, Marvin greeted me with kindest welcome & smile. He answered all my questions and explained what would be done today, as well as what to expect on my next oil… change (checking of cabin filter etc.). He was so kind & his customer service was impeccable!! Not always, but on occasion, men in this field can tend to talk down to women or treat them as inferiors etc. Marvin treated me with the upmost respect and very courteous and professional. His professionalism as well as his impeccable customer service really stood out to me!! Thank you, Marvin, for making sure all my questions were answered and that I understood what to expect. Great customer service!!!!We are delighted to hear that Marvin helped in giving you such a great car buying experience with us! Thank you so much for sharing your kind words, Kristen. We value your business and look forward to seeing you in the future!
Chevrolet Colorado
by Danielll on 05/15/2019Poor service and my truck is still having issues it was there at one time for five months and now they are changing parts on the new truck to see if they can fix it but why on a new truckService and quality of vehicle
by Luevanos on 05/02/2019updated 05/09/2019I’ve had a problem with my truck for over a year it has been in the shop for over five months at a time and still the problem exist service department gives me an attitude the manager and never speaks with me that runs Jupiter Chevrolet and… I get the runaround and parts are being put on and changed out to try to see if the problem can be solved and as of today it is still not resolved yesterday I talk to service Caleb and an attitude was given to me and told that the truck makes that type of noise it’s common then if it’s common explain to me why it was in the shop for five months and still today it is still having a problem and tell me if it’s common why are you changing parts out on the truck I will pursue this more and get it resolved like I said it’s going on a year of ups and downs I want to return jupiter Chevrolet the truck to them because it is not worth paying the amount of money I’m paying forHorrible service
by Service on 10/29/2018Didn’t even complete the work correctly!Be afraid! Be very afraid!
by bulldog45 on 09/28/2010It took me 4 tries to just make an appointment because no one ever answered the phone. I finally talked to Malcomb the service manager. He claimed that they were just too busy to answer the phone. That should have been the clue to stay… away. I made an appointment for the following Tuesday morning to take my wife's Equinox. I didn't hear from them all day so I called at 5pm. They hadn't done anything to the car so they agreed to give me a rental. Well their rental place closed at 6 and they didn't pick me up until 6 so now I had to go to a Ford dealership and use their rental place. Unbelievable! I called the next day at 2pm, but of course I'm routed around the world again. I finally get thru and David, my service guy was in a class, so Kevin says my car again had not been touched. Now I'm fuming! I tried calling Malcomb, but again around the world I go. After 3 or 4 more tries I finally talked to Malcomb, who now says that they are 2 days behind and haven't had time to get to my car. Now why didn't he tell me that on Monday? I go in and talked to Alex the Sales Manager, he gracefully apologizes and promises to get it fixed so I give them another chance. That afternoon Malcomb calls and says the car will be fixed the next day. Thursday afternoon, I pickup the car thinking finally I have the car and it is now fixed. Nope, spoke too soon, the car is still making the same noise it was before. I called the following Monday to talk to Alex, but Alex is out so I talk to Mr. "OK", Donald who all he seems to be able to say is "OK" as I am explaining to him my situation. When I'm done explaining he says, OK, what do you want for me to do? And this is a manager? Where do they find these people at? Never again, will I have anything to do with that dealership.Disappointed
by concerned17 on 05/25/2010Where do I start... BUYER BEWARE! Service is horrible. My car was in their shop for 7 days. I paid nearly $3000 in repairs. When I picked up my car, it started cutting out almost immediately. I called the service center and was told to… bring it back in. When I did, the Service Manager told me that it was my fault the car was cutting out. I have had two different mechanics look at the repair bill showing what had happened and what work was done, and based on the type of work that was done on the original repair, Jupiter Chevrolet should have replaced the spark plugs and spark plug wires as part of the original repair. Had they properly test drove the car after the repair, they would have caught the issue and I would not have been on foot an additional two days. One one final note, in a period of 9 days, they had three different Service Advisers oversee the repairs on my car. The first two either quite or were fired. Staff turnover that high is a sign that something is not quite right with your organization.Great experience!
by angel9425 on 05/27/2011updated 09/03/2025Wow!! I had a great experience at Jupiter Chevrolet and I felt they deserve to get some great recognition. I Brought my Tahoe in for service and was greeted immidiately by Gloria as soon as I pulled in. She took down my concerns and gave me… an estimated time frame. My car was fixed quicker than they promised! Thank you Gloria for outstanding work!Satisfied
by jerrib on 12/13/2012updated 09/03/2025I've used Jupiter Chevrolet with my previous Equinox and now with my 2012. They are courteous, compentent and I've had no negative issues.
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About our dealership
The customer comes first and we implement that attitude throughout your entire new vehicle and pre-owned vehicle ownership. We strive to save you time and money and overall the best car buying experience you have ever had. We have very competitive pricing here at Jupiter Chevrolet and we will not lose your business over price. So please, bring your family by to meet our family so we may begin a very satisfying life long business relationship. Jupiter Chevrolet - Where Our Customers Are #1.
What sets us apart
Every new vehicle purchased from Jupiter Chevrolet comes with
-Free LIFETIME Powertrain Limited Warranty
-Free Alloy Wheel Protection
-Free Door Ding Protection
-Free Windshield Repair
-Free Interior Repair Protection
and MORE!
$500 Additional Trade-In Appraisal -
We love returning customers! When a Jupiter Chevrolet customer is ready for their next new car, we're giving them above true book value
Languages Spoken (2)
- English
- Spanish
Thank you for your positive review! We're glad to hear that you had a fast and efficient service experience at Jupiter Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Jupiter Chevrolet Team
by Jupiter Chevrolet on 03/10/2025