Skip to main content

Jupiter Chevrolet


11611 LBJ Fwy, Garland, TX 75041 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Service and quality of vehicle
Written by Luevanos on 05/02/2019
updated 05/09/2019

I’ve had a problem with my truck for over a year it has been in the shop for over five months at a time and still the problem exist service department gives me an attitude the manager and never speaks with me that runs Jupiter Chevrolet and I get the runaround and parts are being put on and changed out to try to see if the problem can be solved and as of today it is still not resolved yesterday I talk to service Caleb and an attitude was given to me and told that the truck makes that type of noise it’s common then if it’s common explain to me why it was in the shop for five months and still today it is still having a problem and tell me if it’s common why are you changing parts out on the truck I will pursue this more and get it resolved like I said it’s going on a year of ups and downs I want to return jupiter Chevrolet the truck to them because it is not worth paying the amount of money I’m paying for

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.