Customer Reviews of AutoNation Ford Corpus Christi
Review type:
Sale Person
2015 Ford Edge Recall
by Smokey1 on 08/01/2023Scheduled appointment in person. Received email reminder. Dropped off vehicle. I asked if the work could be completed by 2pm, the rep said yes. Called at 2pm. Car wasn't ready until almost 4pm.Service
by Richard on 07/31/2023Repeatedly call and service advisor never returned call. Will always go to voicemail and never respond to messages. Short on service people. A job that should have taken one day took two days.Hello Richard, thank you for taking the time to leave us feedback. Please call our General Manager at (361) 444-0125 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
F250 service
by Lamigra11 on 07/28/2023Received very professional and friendly service on my F250. Front and rear diff service and transmission flush.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Fast service
by Dlozano on 07/24/2023Fast serviceHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Recall Repair
by PJ Scott on 07/11/2023The only complaint I had is that the Service Department didn't contact me once the repair was completed. I had to reach out to them the second business day to see if it was ready.Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.
Nothing can be done about what happened, but thank you for reaching out with a response.
Oil change
by Bigman21 on 06/30/2023Went in for scheduled oil and filter change, took about 1 he. , and 15 minutes. Waited in customer waiting area, they had coffee but no creamer or sugar/Splenda. I’ve gone to North Park Lincoln in San Antonio for same service and they have… seven pastries and coffees to choose from, much more pleasant atmosphere.Hello, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (361) 444-0125 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Owner
by gonz2vic on 06/30/2023Everything in service went smoothHi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Latest service
by Strayluck on 06/26/2023Went for oil change and a couple of recalls plus a broken seat bezel. Only really expected the oil change or if one if the recalls was done, expected to be there most of the day. But they were able to do everything except for one recall… for which they needed parts. And it was all done within 3 hours.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Vehicle service
by Joshua C. on 06/08/2023Experience was great, staff communicated with me about all the updates on my vehicle through out the process.Hi Joshua, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Great service!
by GraceHZ on 06/05/2023My Ford Mustang needed the third break light replaced and it also had a recalll notice I was very pleased with the service I received, Robert Flores was very helpful and professional.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rob
by nonexxx on 05/29/2023Staff members are polite, friendly and courteous.Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Recall and Diagnostic
by Ford Fan on 05/26/2023So grateful for Keely Reed and the team at the service center. The care has been repaired and we appreciate the help getting out 2014 Ford Focus back on the road.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Oil change took 7 hrs
by Ironmnsar on 05/26/2023Had an appt for 1000am, arrived promptly and saw my truck enter the service bay at 1020. Was told by advisor it would take 2-3hrs. No updates throughtout day so I called at 330pm and was told they hadn't even started the oil change.Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (361) 444-0125 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!
Great Truck
by JM Electric on 05/26/2023Gary, David, & Finance Department were Great and Easy to Work With. The Truck is awesome, love my new Center ConsoleHi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Corpus Christi! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Caroline Mauger
by Camauger on 05/25/2023The service department cane through and accomplished all that needed to be fixed. I was very impressed with the care and service. Thank you.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service
by Kaykaiser on 05/23/2023Service attendant very courteousHi Kaykaiser, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Unprofessional
by joe1234 on 05/16/2023The parts dept. personnel where very helpful and courteous. However the service desk people were the worst I have ever encountered. They were very unprofessional. The person that cashed me out didn't even thank me for my business or… paying. They told me they did a maintainance check but I doubt it, as when I got home I checked and some of the fluids where still low as well as the tire pressure. My wife has a Toyota and whenever we take the car in for service they are glad we brought them our business and are extremely courteous and helpful. It makes me think about ever buying a Ford vehicle in the future.Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (361) 444-0125 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Michael Baham
by Michael on 05/16/2023It was a pleasure doing business. I was offered a greater trade and the sales person was and has been after the sale gracious.Hi Michael, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Flat tire
by bony3cookies on 05/15/2023They were quick.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ricky Rowe
by Ricky Rowe on 05/12/2023Great sales person, price and serviceThank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Scheduled service
by Kda2010 on 05/11/2023On time and courteous and very professional.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (361) 444-0125. We'd appreciate the chance to make your experience a positive one.
by Andy James on 08/06/2023