AutoNation Ford Corpus Christi
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Service review
Written by 08/03/2023
onTrying to get a service rep on the phone was crazy, they sent me pics of truck around 8:30 am showing they were working on it and I called 4 times trying to get updates, I finally got someone to tell me the truck was done at 5:30 PM all they did was 2 recalls on wipers and Emissions.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 08/06/2023
Dealer Response
Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We want the opportunity to turn your experience around. Please reach out to us at (361) 444-0125 at your earliest convenience to discuss how we can turn this experience into a positive one.
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