Customer Reviews of First Texas Honda
Review type:
Great service, no trouble ever
Car Purchase
by CivicLover6 on 02/22/2018My experience of purchasing a certified 2017 Civic was such an easy purchase. This was thanks to Jose "Eddie" SiFuentes. No hassle, no pressure. I would recommend any to purchase a Honda there. Ask for Eddie.Thanks for the praise! We work hard to make the buying process as simple and exciting as possible. :) Congratulations and take care. -The Team at First Texas Honda
great experiance
by happypurchas3 on 02/10/2018updated 02/16/2018Liz was awesome, I also had the upper management there that was super helpful, including the gm, Took lots of time, stayed late! Even talked to the mechanics, very special attention felt great about he whole thing.Thanks for your awesome review. :) Customers like yourself are our number one priority and we're happy to know that our efforts are recognized! Congratulations and take care. -The Team at First Texas Honda
Great Service
by pilotdriver8 on 02/07/2018First Texas Honda does a great job of exceeding expectations in the area of customer service. From beginning to end was a hassle-free experience.We're grateful for the kind words! Thank you so much for being a customer of ours. We look forward to continuing to earn your endorsement. See you next time! -The Team at First Texas Honda
Andre K. and Cody P. have been fantastic!
by Wallace22 on 02/07/2018I brought my 2013 Honda Odyssey in for my 100,000 mile service and have a timing belt noise figured out. Andre Kamouie took super great care of my car and took extra time to go get Cody Penna to answer my service questions. You have super… employees these 2 guys are a terrific representation of your dealership! I appreciate your loaner fleet Makes life a lot easier! Love the cafe/coffee bar too. All these reasons keep me back coming back to First Texas Honda for three odysseys now. :-). Thanks! Lisa WallaceLisa, reading reviews like yours make us smile! From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Thank you so much for consistently choosing us to do business with. It's familiar faces like yours that make our jobs so great. :) Best of wishes and we'll see you next time. -The Team at First Texas Honda
Great Dealership and Staff
by dmcproductions on 02/06/2018Great experience and dealership!, Jesse took care of us quickly and loved the snacks and coffee bar when we were waiting! out Certified 2016 Honda Pilot is a great addition to the family.When you're happy, we're happy! Thank you for choosing us during your car shopping journey and congratulations on the vehicle. :) -The Team at First Texas Honda
Great experience.
by MelanieSue on 02/06/2018Our sales person, Christian, was so great. We kept in touch via text which is way easier than calls. So very helpful and the whole experience was completely painless!Melanie, it's our goal to make car shopping a hassle-free experience. Thanks for choosing us and for the great review. Best wishes! -The Team at First Texas Honda
Great!
by annettej on 02/05/2018Jeremy was great. Good to work with. Once service was finished It felt good to be driving a car that was !00% safe, road worthy and everything that needed to be done to the car was accomplished.Annette, thanks for being a customer of ours and allowing us to serve you. We'll pass along the kind words and look forward to seeing you next time. -The Team at First Texas Honda
Service with a smile
by GINGER54 on 02/02/2018I was greeted by name at the outside service kiosk. Pulled into the service area was greeted again. My service advisor, Jim talked with me and addressed my recall concerns . Anthony Herrera was referred to address other motor concerns. Jim… was at the rental car desk and helped me feel at ease with the process. Overall just getting the car into the shop was a real treat. Anthony called and texted when the work was completed and returning the rental was just as easy. What made all of this really special was a return text to make sure I was satisfied with the work done on my car. 5 Stars to all the team members!!!We aim to deliver this same level of customer service to everyone who visits us! Thank you endlessly for the praise as we do our very best to create a pleasant experience from start to finish. :) Thank you for the review and we'll see you next time. -The Team at First Texas Honda
Why I keep buying Honda
by CharaAnjoli on 01/27/2018The service at First Texas Honda is top notch. That's why I keep buying Honda cars.We're so happy to hear this, Chara. Knowing that we've earned your trust and business makes us beyond proud. Thanks for your review! -The Team at First Texas Honda
Chris Sutton
by Vulpes49 on 01/20/2018Mr. Sutton was friendly, polite and professional. He was clear about services needed as well as clear as to the time needed for the repair.We are so grateful for your feedback and happy to know that our team is creating memorable experiences. :) Thank you for the review and let us know the next time we can assist. -The Team at First Texas Honda
Oil change & 13 Point Inspection Time
by GregGuy99 on 01/17/2018The current time for an Oil Change & 13 Point Inspection is currently stated as 1 to 1/2 hours. Way too long. And although it has reportedly come Down from 4 hours, 1 1/2 is still too long. And mine took Over 2 Hours. When you consider… the quick change places and GM dealership times AND they are WithOut Reservations.! Yes the Inspection, done professionally does take extra time, .....but 1 1/2 hours. Comon Man.!Thanks for being a customer of ours, Greg! We appreciate the feedback and are on the path to getting wait times down. :) We're currently implementing new technology and processes to both maximize efficiency in our shop and improve the customer experience. We're also actively hiring and have added 6 new teammates to our roster just last month. We're confident that wait times will improve once our newbies get fully trained in and familiar with our processes. In the meantime, we sincerely appreciate your patience and look forward to serving you next time. -The Team at First Texas Honda
Great
by JrJesse on 01/16/2018We are very pleased with our Honda Ridgeline and our experience purchasing it. We had come just to browse but to our pleasant surprise, we drove our new vehicle home that evening. We appreciate John Hanson for being nice, courteous, prompt… and helpful. Thank you!Congratulations on the new truck! Thanks for letting us know how we did. :) Don't hesitate to reach out if we can assist with anything in the future. Happy cruising! -The Team at First Texas Honda
Organized, on time and on budget
by GregATX on 01/15/2018Fantastic service process, everyone is helpful in moving the process along. Very disciplined and a pleasure to work with.Thanks for taking a moment to let us know how we're doing, Greg! We look forward to seeing you next time. -The Team at First Texas Honda
I trust this dealership
by DeborahLB on 01/14/2018I bought a car from First Texas Honda in 2013, and had all the servicing done there. In 2017, I leased a car from First Texas Honda, at the same time buying the service agreement. I've been fully satisfied with all my experiences with them.… Nice cars, great service ... great place to wait while the car is serviced. I'm very pleased.Deborah, we're so happy to hear this! Thank you endlessly for the praise and for being a customer of ours. :) See you next time. -The Team at First Texas Honda
Another positive experience
by sez1S2000 on 01/14/2018Vehicle experienced a rapid cooling system failure. The First Honda Service Staff were of immediate assistance and repaired the vehicle expeditiously. All were very professional.It's great to know that we were able to assist in your time of need! Thanks for your stellar review. -The Team at First Texas Honda
Honda CRV 75,000 mile Service
by TDCHonda on 01/11/2018Great job on the service of both my Hondas in the past two weeks. Drove by a different Honda dealership to go here.Thank you so much for the praise! We work hard to leave a lasting impression. :) It makes us happy to know that we're your Honda dealership of choice and we look forward to serving you again next time. Best wishes. -The Team at First Texas Honda
One of the best car buying experiences I've ever had
by austtex on 01/09/2018Even though my last car wasn't a Honda, I've bought several cars from them in the past and had no hesitation in choosing their dealership for my new car purchase. Everyone was incredibly easy to work with and responded to any question I… had. Even though the car I bought was new to the market and was waiting for the car to come in, I was always updated as to when to expect it to arrive.We're so thrilled to know that you've always had excellent experience with us. :) Thank you for the great review to help spread the word and we look forward to assisting you next time. -The Team at First Texas Honda
car purchase
by JCxmas6 on 01/07/2018had a few issues post sales but everything was handled to my satisfaction. The car is great and the no pressure approach to the buying experience will keep me coming backWe appreciate the honest review! While we strive for perfection, we do fall short at times and we appreciate you giving us the opportunity to resolve your concerns. :) Happy cruising and we'll see you next time. -The Team at First Texas Honda
Best Service Ever!
by Olive_Green on 01/06/2018I made an appointmetnt With Mr. Mark Klingele back in September to learn what was needed to disolve a loan that was up side down. Mark showed me the steps to make the transaction through a lease option. He suggested how much to plan for to… make a down payment , ans I was able to meet that ammount. We kept in touch through to December 30th, 2017, when I was able to bring in the down payment and complete the transaction. Mark was very patient and guided me through a very time oriented moment where and when I could reach the goal of leasing a new HR-V and pay off the unbalanced loan from my old car with one loan. I am a very happy client and will refer any one you needs a new car to see Mark Klingele First.We couldn't be happier to hear about your experience with us! Thank you so much for taking the time out of your schedule to share it with us and others. :) Congratulations on acquiring the perfect new vehicle! -The Team at First Texas Honda
Very impressive customer service
by FelipeTypeR on 12/28/2017Max took care of me very good, he was very helpful with all my questions all the timeAnother pleased purchase at First Texas Honda
by Amellard on 12/28/2017We bought our first new car at First Texas Honda and had a good experience. We appreciated not being haggled or pressured and love the car. Our 2013 Honda Fit has been an excellent car only requiring basic maintenance. We needed another car… and researched online then came right back to a Honda. Aaron Garcia helped us decide between the improved Fit and the Civic, again with patience, straight forward information and no pressure. We settled on the Civic with its smoother ride. Aaron worked with us over two days and offered good service. Were satisfied and would recommend a Honda, the dealer, and the salesperson. Thanks!
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Aditya, thank you for the compliments! We appreciate your continued support over the last 3 years, and we will be sure to relay your kind words to Zander. Looking forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 08/15/2025