Customer Reviews of First Texas Honda
Review type:
Great service
New Vehicle purchase
by skykingtx on 09/24/2017Efficient, no pressure sales. Let ME kmake the decision to buy. Contact knew the answers to all my questions about the RidgelineThanks for helping to spread the good word about us! We're always here to help and steer clear of high pressure sales tactics, just as you experienced. :) Thanks again and take care. -The Team at First Texas Honda
Maintenance and Recall Work
by Swimmom64 on 09/24/2017I had an appointment. Was told work ight take 3 hrs and was offered a rental. I chose to wait. Work only took 1.5 hours.Thanks for letting us know that everything went smoothly. :) We appreciate you business and look forward to seeing you next time! -The Team at First Texas Honda
Great attention to customer satisfaction
by Rebecca64 on 09/13/2017Mark Klingele was a great salesperson to work with. He is enthusiastic about the total purchase experience and considerate of all my concerns.We're so happy to hear this, Rebecca and want every customer's visit to be as tailored as yours was. :) Thanks for taking a moment to share your experience and take care. -The Team at First Texas Honda
Great experience, great car
by happyowner38 on 09/12/2017I could not have been more pleased with my recent purchase of a new Honda Accord at First Texas Honda. Mark Klingele saw my husband and me looking at a car, encouraged us to sit in it, and get the feel of it. Then he offered us a test… drive. He understood my hesitation and said if I'd rather, he would drive it out of the show room into the nearby neighborhood. That's what we did. Then I drove it around and got the feel of it gradually...without all the traffic. It didn't take long for us to decide this was the very car we were looking for. The team at First Texas Honda was so helpful in working out all the details of buying the car...transferring insurance, arranging for new plates. They made everything easy...and we got a car that we love. Many thanks to First Texas Honda!We thank you for taking a few moments to tell us more about your visit with us. We are constantly hard at work doing everything we can to deliver the best car shopping experience to every one of our customers. Your review serves as a confirmation to all of us that our efforts are making a difference in the experiences of our customers. :) Congratulations on the perfect new set of wheels and happy cruising! -The Team at First Texas Honda
Amazing
by JuliemBlue on 09/12/2017Service was amazing! Mark helped us buy my car and helped make sure that this process went really smoothly!We aim to please and we're thrilled to hear that your visit with Mark left you with a lasting impression. Take care and enjoy the new set of wheels. -The Team at First Texas Honda
Recall and fluids
by EllenEB on 08/31/2017updated 09/12/2017First Texas Honda service honored my appointment time even though they were swamped, and I got out in the expected amount of time.We do our very best to take care of every customer, Ellen. We appreciate you taking notice of our efforts and sharing your visit in a review. :) Thanks so much and take care. -The Team at First Texas Honda
Excellent!
by sail722 on 08/10/2017updated 08/23/2017I purchased a Honda Fit 2017 in first Texas Honda dealership. Calvin helped me with the whole process including test driving. He is the salesman that I would recommend to my friends for the first time car purchasing in this country.Great experience
by Ebongort1 on 08/07/2017updated 08/23/2017Brought my car in for front brakes for my 2013 Fit as previously recommended. The work was finished in time frame promised. Ultimately traded the car in that day to lease a 2017 HRV.Congratulations on the new set of wheels! We're thrilled to know that we made a lasting impression on you. :) -The Team at First Texas Honda
multi-point inspection
by hunterb3 on 08/08/2017updated 08/23/2017I don't think you could find nicer employees at a car dealership. They're so efficient and accommodating. And if something goes wrong, they take care of you. Everyone there seems to be happy to work there, which makes the experience so much… better.Your kind words make us smile. :) We have amazing owners who not only provide great incentives and benefits to work within the company, but also create a culture that is friendly, welcoming, and fun! Thanks so much for taking notice and for your support. -The Team at First Texas Honda
Replaced tires, oil change, recall Battery Sensor
by sanugsanug on 08/13/2017I just spent $780 for 4 new tires, an oil change and a battery sensor recall repair to put sealant on the battery posts. Timely service, nice folks to talk to.We work hard to exceed each customer's expectations and it sounds like your visit was no exception. :) We appreciate the review and we'll see you next time. -The Team at First Texas Honda
Reliable, affordable service
by CRVroom on 08/05/2017Our experience with First Honda has been excellent. We can schedule online and get immediate response. The service is accurate and on time. We appreciate the service department and their talented crew.Thanks so much for the kind words! We do our best to provide every customer with this same level of customer service. :) We'll see you next time. -The Team at First Texas Honda
Excellent Service
by nana081202 on 08/04/2017Took vehicle in for oil change; completed in timely manner. Always receive excellent service at First Texas Honda.We're so happy to hear it! Thanks a bunch for the great review. :) -The Team at First Texas Honda
Great Quality Service
by cmm6673 on 07/26/2017Had a very good experience here they were kind, helpful, and quick! Definitely will return here in the futureWe're so glad to hear we've won you over. :) First-class customer service is our mission and we appreciate you taking notice. We'll see you next time! -The Team at First Texas Honda
Great Experience
by HappyGirl53 on 07/26/2017Our experience at First Texas Honda was calm and professional. The salesperson was amazing and definitely no pressure, the sales manager was easy to deal with, the finance guy made productive use of our time and the new car delivery person… was very knowledgeable about every detail of the vehicle we purchased and was great at showing us how to navigate the cool features. Our experience was pleasant and thank you for the free hot beverages at the coffee bar!This is exactly how we want every customer's visit to go! Car shopping should be relaxed and fun in a comfortable, low-pressure environment. Thank you so much for sharing your visit in a review and helping to spread the good word about our team. Congratulations on the new set of wheels and happy cruising! -The Team at First Texas Honda
Exceptional customer service
by GRapoport on 07/09/2017I called Texas Frist Honda after having terrible experiences with both a Nissian in Cedar Park and Howdy Honda in Round Rock. I was look for a certain model and color at both . I wasted at least 2 hours at with salesman that first did… not have what I was looking for and also that they would call me when and if they could get the car I wanted. I never heard back from either dealership. Being very frustrated o called Texas First, Jorge Vega was ready to help me right away. Jorge called me back on a half an hour with a list of cars I might be interested in and their arrival dates in the color I wanted. He was very kind and helpful through the entire shopping experience. When the car car in ( a few day early ) I went to test drive Jorge had me take a lengthy route that allowed me to really feel the handling of the car. The car was perfect! When I arrived at the dealership the car was gassed up and ready to go (no waiting around to find it or get gas for it. Jorge made sure to take me around the entire car showing all the features before we began the trial drive. Jorge gave me exceptional customer service. The rest of the team were exceptional as well no one rushed me, everyone made sure I understood all aspects of the sale everyone so very helpful. I am so ver happy with my entire shopping experience. Thank you Texas First Honda and a special Thank you to Jorge Vega.Wow, Georgette! Your review is music to our ears and speaks volumes. We've made it a priority to hire a team of professionals who are passionate about helping our customers every step of the way. It's so great to hear that Jorge delivered our mission to you during your visit. :) Congratulations on finding the perfect vehicle! Thank you so much for taking a few minutes to share you experience and helping to spread the good word about our dealership. Happy cruising. -The Team at First Texas Honda
Happy 2nd time customer
by Peace711 on 07/04/2017As a sales person, I can be picky with dealing with other sales people. But my experience w First Texas Honda was professional, friendly, quick, and exceeded my expectations. Well done! Thanks.That's quite a compliment and we appreciate you taking time to say so! We aim to please and we're glad to hear that you were impressed. :) Best wishes, -The Team at First Texas Honda
New CRV
by 123HappyHonda on 06/14/2017updated 06/29/2017Excellent experience all around. Christopher Jimenez was professional and easy to work with. I appreciate that he went above and beyond for me.We're constantly working to exceed each customer's expectation and we're glad to hear that we achieved this goal during your visit. :) Thanks so much for the review! -The Team at First Texas Honda
Great Service
by curlymann on 06/27/2017Professional and capable. I will definitely be coming back.Thanks so much for the compliments. :) We look forward to seeing you next time! -The Team at First Texas Honda
Great experience, no funny business
by donquixote11 on 06/05/2017updated 06/19/2017I had e-mailed ahead with an offer, and was notified by Bryan that my offer was accepted, and that they would be willing to match or beat my bank's financing offer. I expected to walk and find the deal changed as usual, but to my… surprise, Bryan stuck by his word on both the price and the financing. The deal was smooth and I didn't find any changes in the fine print. All was according to plan, which meant the world to me. We were in and out and I went back to work in 3 hours.Thanks so much for taking the time to share your visit with us. We believe the best way to deliver first-class experiences as a car dealership is to build a trust with our customers. We work hard to maintain a transparent and honest reputation. It means the world to hear customers like you take notice. Congratulations on your new set of wheels and let us know if there is anything we can assist with in the future. -The Team at First Texas Honda
Round Rock vs First Texas Honda
by Greg100698 on 06/07/2017updated 06/19/2017While some folks might think that scheduling an appointment for oil change is important to them, I on the other hand do not. I called round rock and they did not have anything for that day, I called First Texas and they said " come on down"… I asked if I needed to make an appointment, they said no. So I drove down,spoke with Trevor and he took care of me. Thanks First Texas Honda!We're so glad we could assist, Greg! Many customers just like you enjoy the convenience of our Express Service department for routine maintenance such as an oil change or tire rotation. It's one of the many options we provide to our customers as a way to set ourselves a part among many excellent businesses in town. We hope to have the chance to serve you again in the future and wish you the best. -The Team at First Texas Honda
Consistent High Quality Service.
by JordanRenken on 05/23/2017updated 06/06/2017Very informational. Very professional. No complaints, it's just about all you would want from a dealership.
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025