Customer Reviews of Nyle Maxwell Chrysler Dodge Jeep RAM
Review type:
Going all out as a great team should.
Excited New Car Owners from Nyle Maxwell
by wrush2112 on 12/19/2015updated 01/07/2016"Phenomenal experience across the board. We actually had a lower offer elsewhere but were so impressed with the professional and courteous service from everyone - especially Roel and Ken - that we could not think of purchasing our new car… anywhere else."Thank you for your business!! We are so glad to hear you had such a great experience and we will be sure to share your compliments with our team. Enjoy your new car! -Nyle Maxwell Supercenter
Great Service
by Texas_Driver on 12/13/2015updated 01/07/2016The service rep was friendly and knowlegeable about my problem. He got me a rental car while my car was in the shop.Thank you for choosing The Nyle Maxwell Supercenter to take care of your automotive needs! -Nyle Maxwell Supercenter
2016 Jeep Cherokee
by Jcantrell86 on 01/05/2016Amanda Day went above and beyond to make the deal on the exact vehicle that I wanted. My first visit there I had talked to another sales representative and I left there having a terrible experience but Amanda along with Mike completely made… up for that By delivering excellent customer service.Thank you for giving us the opportunity to earn your business and make things right. We are glad to hear everything worked out and you got the perfect car. Thank you for your business! -Nyle Maxwell Supercenter
Service for my 2013 Challenger
by erikj06 on 12/05/2015updated 12/16/2015Chris in the service department went above and beyond to try and help me with my tire warranty. It's unfortunate that EFG took it upon themselves to subjectively deny my warranty claim, but Chris did everything he could to reason with them… and didn't charge me for extras that were included assuming the warranty coverage was picked up. That was not only the right thing to do, but very honest as well. I came in for an oil change and tire rotation initially and will continue to do so even though I live in South Austin. It's an inconvenient drive, but I know I'm always taken care of, so it's 100% worth it for me.Than you for this awesome feedback, Erick! This is how every customer should feel and it great to hear we are doing our jobs right. Thank you for continuing to make the trek to do business with us! -Nyle Maxwell Supercenter
Awesome dealership, awesome staff
by Leonardo956 on 12/16/2015I liked every aspect of my experience with Nyle Maxwell.. from the initial inquiry over the Internet, to driving off the lot.. the salesman was very friendly, and knowledgeable.. also the finance department.. very friendly, and explained… our options wellThank you for the awesome feedback, Leonardo!! It is important to us that every part of the process is exactly how you described and how we want all our customers to feel! Thank so much for your business, let us know if you ever need anything! -Nyle Maxwell Supercenter
Happy Jeep Camper!
by ScottyATX on 12/15/2015We were shopping for a Jeep for me. Yvette was very helpful in showing me Jeeps and trying to find the right one for me.Congratulations on your new Jeep, Scotty! Thank you for your business! -Nyle Maxwell Supercenter
Outstanding Service Department
by Geom111 on 12/12/2015Kevin is an excellent service advisor. He answered all of my questions and could not have been more helpful. His customer service skills are OUTSTANDING. The truck was ready on time. I HIGHLY recommend a HUGE Christmas bonus for him.Thank you for this amazing review! We know Kevin and the rest of the team will enjoy your comments and we can't thank you enough for taking the time to provide this feedback. We look forward to providing the same great service for years to come! -Nyle Maxwell Supercenter
Service Visit
by BerryConnie on 11/17/2015updated 12/02/2015I didn't have an appointment, but was able to get service and to get a list of items to address on my next visit.Thank you for choosing The Nyle Maxwell Supercenter, Berry! -Nyle Maxwell Supercenter
Excellence in service.
by Robinsnest1997 on 11/11/2015updated 11/24/2015Kevin was my service writer and he was very professional. He was prompt and efficient and truly made me feel like my business was top notch and not just another number. He was swamped but still took time to let me know how the repair was… going, and how much longer it would be. The customer area was clean and inviting. Keep Kevin and give him a raise he made a big impression and was stellar in his customer service skills.Thank you for taking the time to share your experience! What you have described is exactly what we aim to provide each of our customers. It is important for us to receive this feedback so we can let our team know how they are doing, we will be sure that Kevin sees your thoughtful compliments! We look forward to seeing you again next time! -Nyle Maxwell Supercenter
Very recommended
by Jeremy7721 on 11/12/2015updated 11/23/2015Great prices and great people. It was the best car buying experience I've ever had!! You must check it out if you are looking for a new vehicle!!We are SO glad to hear we were able to provide the "best car buying experience you have ever had"!! Thank you for taking the time to share your experience and the great recommendation. Enjoy your new car! -Nyle Maxwell Supercenter
Wonderful Experience with Chad and Nyle Maxwell
by BrittanyT2015 on 11/03/2015updated 11/16/2015My salesperson was Chad Lundeen and he was amazing he helped me every step of the way!! He never left me alone to wander what was going on because he explained everything to me and kept me updated!! I was in and out within a hour!! Thanks… Chad!! Ps he deserves a raise!Congratulations on your new car, Brittany!! Thank you for taking the time to share your experience with Chad and the rest of our team, what a great review! We will be sure to share your compliments with your team! Thank you for your business! -Nyle Maxwell Supercenter
Earnest customer service
by EMSMITH on 10/22/2015updated 11/13/2015Jude was wonderful. After I first saw the Rubicon and Jude went to go get the key, someone was inside working on purchasing it. I left and Jude was prompt in calling me when he discovered the purchase by the other party was not going to… occur. He was able to read how interested i was in the vehicle and that is great customer service in my mind. Not to mention what a complete gentlemen he is.Congratulations on your new Jeep Rubicon! We are so glad to hear you had a great experience, thank you for taking the time to share! Enjoy your new Jeep! -Nyle Maxwell Supercenter
Nyle Maxwell
by Coreman77 on 10/24/2015updated 11/12/2015Staff is very friendly and professional. I feel confident about bringing my vehicle to them for service in the future.Thank you for sharing your experience! We are thrilled to hear how confident you feel in trusting us with your automotive needs! -Nyle Maxwell Supercenter
Jeep Wrangler Unlimited Rubicon
by Jato1956 on 11/05/2015updated 11/12/2015Andrew was very knowledgeable and courteous. He took the time to explain all the features of our new jeep plus he just has a great personality.Congratulations on your new Jeep Wrangler Unlimited Rubicon!! What an incredible vehicle, we know you will love it! Thank you for your business! -Nyle Maxwell Supercenter
Great Experience
by Cathy_A on 10/20/2015updated 11/11/2015Car buying process was quick, pain free, and fun from start to finish. Could not have asked for a better experience.Thank you for choosing Nyle Maxwell Supercenter, Cathy! Enjoy your new car! -Nyle Maxwell Supercenter
Great customer service
by Jason_512 on 10/27/2015updated 11/11/2015I loved how readily available everyone was to answer any question. Great customer service and friendly environment. Jose Reyna was so helpful and knowledgeable.Thank you for your business, Jason! -Nyle Maxwell Supercenter
Ask for Amanda
by Allysa1323 on 10/22/2015updated 11/11/2015My salesperson, Amanda, was the best. She was extremely knowledgeable and kind. She was the ONLY reason I came to the dealership that day because she was consistent in following up with me over the phone.Thank you for taking the time to provide this feedback Allysa! We are so glad to hear you had such a great experience! Enjoy your new car! -Nyle Maxwell Supercenter
Good Experience
by Gordosgal on 10/17/2015updated 11/10/2015Our salesman, Matt, was very personable, pleasant and knowledgeable about the vehicle we were inquiring about and subsequently purchased. He continues to follow up to see if there is anything else he can provide to make the purchase and… set up experience as easy as possibleThank you for taking the time to provide this awesome feedback! We look forward to being able to share this with Matt! Enjoy your new car! -Nyle Maxwell Supercenter
Horrible Service Department
by gage_78 on 11/06/2015Never & I mean NEVER go here for service. My Jeep had another water leak, and I took it back here for them to fix. This experience has been a holy nightmare. Drop off, Tuesday October 27th had to go to the service director to get a… loaner because otherwise i would have to pay for a hertz rental. took forever to get the car, and made me extremely late for work. Friday the 30th, i get a call that my jeep is ready. I ask the service guy if its all dried out, and he tells me its all dry and ready to be picked up. ten minutes later he calls me back to tell me the jeep is still wet and they will need to keep it over the weekend. They are going to remove the seats & the carpet to ensure it gets completely dried out. I'm slightly irritated, but hey at least he checked right? Monday afternoon (November 2nd) I get a call - hey your jeep is ready. Well i cant pick it up till Tuesday morning, so no big deal. Ill be there in the morning. Tuesday morning, i go to pickup the jeep. Its still all wet. Seriously wet. I'm told that they dont remove the seats and carpet to dry it, they just shop vac the jeep. Of course the service guy who was working with me wasn't there. Later that afternoon, i'm told the jeep is now ready for pickup. only a few hours, and its all dry when they had to keep it all weekend before? I get there Wednesday morning to pick it up, and its still wet. I'm told by the service manager that jeeps cant rust because they are sealed on the inside. Metal + water exposed to air = rust. also it smells. that smell is mold & mildew. this is what happens when fabric gets wet and isnt dried out & cleaned. Of course they will shop vac it again if i like. So i take my jeep and leave. (they also burned half my gas letting the thing sit running with the heat blasting to dry it) As soon as i drive off i notice somethings not right. They ripped the wiring out of my amp when they were "fixing" my jeep, and just didnt bother to fix that as well. When i noticed this i looked closer at the seats, trim , etc.... they didnt install the floor trim correctly. they left it half installed, with gaps to allow dirt and water into the car. I took it right back, and had words with the general manager. Of course they couldnt do anything because the service department was already closed by now. So Thursday morning I have to drop it off yet again to have what they screwed up fixed. By now I am beyond pissed off. I do get a call telling me that the jeep is fixed Thursday afternoon, but because of work i cant pick it up till Friday morning. Friday morning comes, (today - now November the 6th) im at the dealership to finally get my "fixed" Jeep. I look it over, and this time i make sure to check the wiring on my amp, the subs are going, the trim looks right. Fine, im over this place, im leaving. As im driving down the road i notice that my seat belt light is on, and so is the airbag light. I pull over to a gas station and look under the seat.....when they actually removed the seat this last time, they didn't bother to reconnect the wiring when they reinstalled it. Classy Nyle Maxwell, Really Classy. in summary, if you don't mind wasting your time, gas, and all your efforts to stay on top of someone to make sure the job is done; as well as jeopardizing your safety then get your car serviced here!!! They sure say " I'm sorry" a lot, but they don't seem to fix the problem or the car.Good job all around
by Ttucker78 on 10/29/2015updated 11/09/2015Tex is awesome. He and the team took care of my wants and needs. Some of the customization items were delayed and I will have to reschedule. However, everything else went great.Congratulations on your new car!! Thank you for the great feedback and your business!! Let us know if you need any additional assistance with those customization items!-Nyle Maxwell Supercenter
Durango Service
by Kap0614 on 09/24/2015updated 11/05/2015I chose to try Nyle Maxwell because my first experience at Mak Haik in Georgetown, Texas was horrible. The facility was clean and welcoming. Many people greeted me and the explanation of service was very clear as well as the timing it… would take to accomplish for the needed service.
Jeep Wrangler
Jeep Grand Cherokee L
Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Austin, Georgetown, Taylor, Burnet, Round Rock, Pflugerville, Del Valle, Manor, Cedar Park, Leander, San Marcos, Lockhart, Bastrop, and Mountain City find the Chrysler, Dodge, Jeep, or Ram vehicle of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Nyle Maxwell Chrysler Dodge Jeep Ram of Austin has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
We're delighted to hear that your experience at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin was exceptional and met all your expectations! It's fantastic to know our team found the perfect van for you and provided a competitive price. Thank you for trusting us with both sales and service over the years!
by Nyle Maxwell Chrysler Dodge Jeep Ram of Austin on 06/18/2025