Nyle Maxwell Chrysler Dodge Jeep RAM
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Dealership Service Review
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Service for my 2013 Challenger
Written byon 12/05/2015
updated 12/16/2015
Chris in the service department went above and beyond to try and help me with my tire warranty. It's unfortunate that EFG took it upon themselves to subjectively deny my warranty claim, but Chris did everything he could to reason with them and didn't charge me for extras that were included assuming the warranty coverage was picked up. That was not only the right thing to do, but very honest as well. I came in for an oil change and tire rotation initially and will continue to do so even though I live in South Austin. It's an inconvenient drive, but I know I'm always taken care of, so it's 100% worth it for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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maxwellaustin on 01/31/2016
Dealer Response
Than you for this awesome feedback, Erick! This is how every customer should feel and it great to hear we are doing our jobs right. Thank you for continuing to make the trek to do business with us! -Nyle Maxwell Supercenter
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