Nyle Maxwell Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Excellence in service.
Written by 11/11/2015
onupdated 11/24/2015
Kevin was my service writer and he was very professional. He was prompt and efficient and truly made me feel like my business was top notch and not just another number. He was swamped but still took time to let me know how the repair was going, and how much longer it would be. The customer area was clean and inviting. Keep Kevin and give him a raise he made a big impression and was stellar in his customer service skills.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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maxwellaustin on 01/31/2016
Dealer Response
Thank you for taking the time to share your experience! What you have described is exactly what we aim to provide each of our customers. It is important for us to receive this feedback so we can let our team know how they are doing, we will be sure that Kevin sees your thoughtful compliments! We look forward to seeing you again next time! -Nyle Maxwell Supercenter
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