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Customer Reviews of Nyle Maxwell Chrysler Dodge Jeep RAM

Review type:

Overall rating

4.9
4.91 out of 5 stars

(11 reviews)


Customer recommendations:

Yes (11)|No (0)

Going all out as a great team should.

5 out of 5 starsby Tg on 06/18/2025

This dealership makes the car buying experience the way it should be. I told my wife this is the best buying experience I have ever had. They worked hard to find the exact van that I wanted. They gave me the competitive price I was seeking. The service department has always provided great communication and consistency through the years.
  • We're delighted to hear that your experience at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin was exceptional and met all your expectations! It's fantastic to know our team found the perfect van for you and provided a competitive price. Thank you for trusting us with both sales and service over the years!

    by Nyle Maxwell Chrysler Dodge Jeep Ram of Austin on 06/18/2025

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The following reviews are more than two years old. They are not included in the overall rating.
233 reviews
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  • Air bag Recall

    5 out of 5 starsby DFowler1BADC on 04/21/2016
    updated 05/07/2016

    My service manager (Jonathon Casper) takes good care of my car every time I bring it in and knows not to flash my computer (Custom tune)
  • Service Done Right

    5 out of 5 starsby noeSalinas on 05/04/2016

    I needed keys cut and programmed for my 08 Nitro. Joe in Service Department who assisted me with my request was accommodating and friendly from start to finish.
  • Great service

    5 out of 5 starsby Tableforthree on 04/28/2016

    Russell Campbell was very easy to work with. He went above and beyond picking me up at the airport to come get the car, I really appreciate that kind of customer service.
    • Thank you for making the trek to Austin to buy you new vehicle! We will be sure to share your compliments with Russell and the rest of the team!

      by maxwellaustin on 05/14/2016

  • Great staff, huge inventory

    5 out of 5 starsby JoshuaMc on 04/27/2016

    Informative and knowledgeable sales person gave me plenty of options. Available inventory was impressive and I was able to find exactly the truck I was looking for. A couple of extras I wanted were installed immediately and I got my truck the next day!
    • Congratulations on your new Truck, Joshua! We are so glad you had a great experience and we know you will enjoy your truck!

      by maxwellaustin on 05/14/2016

  • Christopher Acosta was Excellent!

    5 out of 5 starsby JohnCedarPark on 04/24/2016

    Christopher Acosta was really good. When we first got to the dealership, Chris came out of nowhere, we believe he parachuted from the roof top, and he asked if we needed help. I told him we were looking into buying a truck. He showed us and decided to come back the next day to buy. There was absolutely no pressure in selling us a truck. He showed us all the kinds of features we were looking for but never tried to push us into something he thought we should buy. He let us make those decisions. If I had to buy another car from this dealership.... I would only buy from Christopher. Christopher also looks like the actor from the movie "The Drop." He was great! I wish him well in his endeavors.
    • Thank you for taking the time to share your experience, Juan! We know Christopher will appreciate your compliments. Enjoy your new truck, we look forward to seeing you again next time!

      by maxwellaustin on 05/14/2016

  • Service Deparment

    4 out of 5 starsby Luisram15 on 04/07/2016
    updated 04/21/2016

    A little bit of work ethics and equal concern for every client in shop, will really put that department on the top. Took my vehicle for an oil change at 0800hrs and took them over 4hrs to complete the job. On the other hand other clients came long way after and job was.done in a timely manner. Service deparment Supervisor never answers calls, or really care to much, maybe because the volume of clients, but i belive every costumer should be threatened the same way and put the same importance regarding how small or big is the issue.
  • Great Service and Friendly Staff

    5 out of 5 starsby Djferguson on 04/05/2016
    updated 04/18/2016

    Highly personable and professional staff with great customer service. Everyone I worked with, from my first contact by phone to getting handed back my keys was above par. Thanks for the hometown touch in a big city.
  • Awesome customer service!

    5 out of 5 starsby DMGcharger16 on 04/05/2016
    updated 04/18/2016

    Isreal Lopez really took good care of us and took the time to show us the options that best fit our needs. As so did Gerald in finance. I will definitely recommend family and friends to Nyle Maxwell Supercenter.
    • Thank you for your business and the kind words, Dalia!!

      by maxwellaustin on 05/14/2016

  • Satisfied customer

    5 out of 5 starsby SamHal01 on 04/15/2016

    Very professional and knowledgeable staff. Totally satisfied with the entire experience and the Jeep is great piece of machinery too!
    • Congratulations on your new Jeep, Sam! Thank you for taking the time to share your experience and for your business!

      by maxwellaustin on 05/14/2016

  • Service

    5 out of 5 starsby StevenLS on 04/04/2016
    updated 04/15/2016

    Service manager Jonathan met with me when I brought in my Jeep, explained what service I needed and offered me a loan car. When the issues were diagnosed, he told me how long the repairs would take, what was covered by extended warranty, and approximately what my out of pocket expenses would be. When service was completed, he went over my invoice with me.
  • Great experience at Nyle Maxwell

    5 out of 5 starsby PhilipN114 on 04/01/2016
    updated 04/11/2016

    The whole experience from beginning to end was a pleasure. It was an experience that we appreciated very much. Seth is awesome and very personable. He was patient and understood and met our needs and expectations in the car buying experience. I would definitely recommend Seth Kennedy and Nyle Maxwell to all who are shopping for their next vehicle. Thank you Seth and Nyle Maxwell.
    • Thank YOU for your business, Phillip! We can't thank you enough for this awesome feedback and were so glad you had a great experience, we will be sure to share your compliments with the team!

      by maxwellaustin on 05/14/2016

  • Great service

    5 out of 5 starsby Brandon79 on 03/29/2016
    updated 04/05/2016

    Chris took great care of me. He made sure that everything was fixed properly. I will definitely be back and will recommend Chris to my family and friends.
  • 2015 Challenger Scat Pack

    5 out of 5 starsby redjimbo40 on 04/02/2016

    Josh Folmur was excellent as well as not pushy. One of the best experiences purchasing a vehicle. Nick in finance was great as well. Both making this visit and vehicle purchase wonderful.
    • We are thrilled to hear you had such a great experience at The Nyle Maxwell Supercenter!! Thank you for your business, and enjoy you awesome new Challenger Scat Pack!

      by maxwellaustin on 05/14/2016

  • Knowledgeable Salesman

    5 out of 5 starsby BridgeIke on 03/25/2016
    updated 04/05/2016

    The salesman knew his inventory well. I showed up with a vehicle from the Internet and he took me right to it. We told him features we wanted and he showed us the vehicles. He gave good estimate for payment based on money down. We came for car in add. We stayed and did not go somewhere else because of our salesman, Charles Black. This was the first place we went to check out. We did not buy the car in add. We decided that since he was so friendly and helpful we would by from your dealership. The selection was good.
    • Thank you for your business and the great review!

      by maxwellaustin on 05/14/2016

  • Excellent car buying experience, nice facility

    5 out of 5 starsby shakka65 on 03/30/2016

    Travis our salesman was very friendly and professional. He had everything ready when we showed up. He didn't try to pressure us to do anything. Hassle free buying. We love Nyle Maxwell supercenter's excellent customer service. Great people and business. We had a great car buying experience.
    • We are thrilled to hear you had such a great experience at The Nyle Maxwell Supercenter. Thank you for your business, Julian!!

      by maxwellaustin on 05/14/2016

  • Nyle Maxwell Jeep Dodge

    5 out of 5 starsby TheronW on 03/15/2016
    updated 03/30/2016

    Overall welcome atmosphere, deal on price, experienced sales person, great inventory. Would highly recommend Nyle Maxwell for next vehicle purchase.
    • Thank you for the awesome recommendation, Theron! We can't wait to provide the same experience for next vehicle!

      by maxwellaustin on 05/14/2016

  • Thank you

    5 out of 5 starsby Tarangoa on 03/18/2016
    updated 03/30/2016

    I am a first time buyer and Israel made it so smooth and easy. I was so worried about not getting approved but everything worked out. In the middle of this, I lost my grandmother. I had to put everything on hold until I came back into town. I was scared they were going to put the car back and I wouldn't be able to purchase the car. Israel reassured me and told me everything is fine and the jeep would be there when I got back. I appreciate everyone who worked with me! I would definitely recommend family and friends to this dealership. Thank you!
    • Congratulations on your first car purchase, Alexandra! You made a great choice with Jeep and we know you will enjoy it. We are so sorry to hear about your grandmother but appreciate you letting us know Isreal made it as smooth as possible. Thank you for your business!

      by maxwellaustin on 05/14/2016

  • 2013 Ram 2500

    5 out of 5 starsby CFranklin7 on 03/17/2016
    updated 03/29/2016

    My experience was very good. I received a phone call soon after I left my ram. The work was done very expediently. Just how I expected it should be done.
  • Great experience with service team

    5 out of 5 starsby Kiajo22 on 03/25/2016

    Had a bad service experience with another jeep dealership where I usually take my jeep due to proximity to my house. But I called Jonathon and he was very helpful. He offered to fit my car into assess the issue same day. And then determined that there was a recall that had not been worked by the other dealership.
  • Much improved visit over last couple

    5 out of 5 starsby moonziestar on 03/23/2016

    Jonathan was good about keeping me in the loop on the extended time needed to look at the car. Gave me a rental after expected time was exceeded. I didn't get a rental last time and you guys had my car almost a week for the same issue (warranty issues). Also, Jonathan finally fixed an issue reported almost 3 years ago (trim piece needed to be replaced).
  • Nyle Maxwell Supercenter

    5 out of 5 starsby RBP_512 on 03/09/2016
    updated 03/19/2016

    Friendly professional environment. Everyone had a great attitude and was more than willing to help. My agent that assisted me was very courteous and took care of everything. I would recommend friends and family to Nyle Maxwell Jeep anytime. I had an awesome experience.
About our dealership

Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Austin, Georgetown, Taylor, Burnet, Round Rock, Pflugerville, Del Valle, Manor, Cedar Park, Leander, San Marcos, Lockhart, Bastrop, and Mountain City find the Chrysler, Dodge, Jeep, or Ram vehicle of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Nyle Maxwell Chrysler Dodge Jeep Ram of Austin has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.