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Nyle Maxwell Chrysler Dodge Jeep RAM


13401 Ranch Rd 620 N, Austin, TX 78717 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Service Deparment
Written by Luisram15 on 04/07/2016
updated 04/21/2016

A little bit of work ethics and equal concern for every client in shop, will really put that department on the top. Took my vehicle for an oil change at 0800hrs and took them over 4hrs to complete the job. On the other hand other clients came long way after and job was.done in a timely manner. Service deparment Supervisor never answers calls, or really care to much, maybe because the volume of clients, but i belive every costumer should be threatened the same way and put the same importance regarding how small or big is the issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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