Customer Reviews of First Texas Honda
Review type:
GREAT SERVICE
by Jena Benton on 05/01/2025
This is a great dealership with a lot of cars to choose from.
914 reviews
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Pleasant experience
by Hon12 on 02/07/2021Anthony was great. He explained what his team was going to do, the team finished up quickly, and in the meantime, I got some work done with coffee offered at their full service bar. Will definitely return!Who’s title?
by What does this mean on 02/07/2021AJ is my service provider. He is polite and explains things to me. I always feel that I am in good hands with AJ.Best Service
by Gustavo U on 02/01/2021Personal offer a professional service, on time without issues.Friendly and thorough
by John Harcketts on 01/22/2021We dealt mainly with Chris. He was was friendly and patient in listening to our explanations of possible problems, and later clearly explained the problems found. After the work was completed, the car is sounds and runs much better. The… prices were high, but that is what you'd expect from dealer-performed service. It was hopefully worth it for the quality and confidence.Amazing Service
by Dushan Arnold on 01/21/2021Joseph and the First Texas Honda team did an amazing job making our car buying experience quick and easy. Definitely recommend purchasing a vehicle here, these guys are awesome!Exemplary Customer Service
by SarkarP on 01/19/2021My car was serviced as expected. Time-to-time update through texts was really good. I did not feel that I waited in the service lobby for around an hour or so. Overall, very friendly environment, you feel you are welcome there.… Particularly the service representative Steven Deckert was very nice, cheerful, and truly fitting in the customer front role. He is both technically good and customer friendly, a good asset for any customer service organization.oil change and battery
by dead battery on 01/19/2021great service. low pressure recommendations keep at itGreat service
by Lisa on 01/18/2021Ivan gave me the best service for my oil change! Even noticed my headlights weren’t lit up as well as they should be and was able to get me new headlights under my warranty!ASK FOR MYRON!
by Greg F on 01/13/2021The tech I was assigned to didn't show up for work, so I had to wait for a bit while they got a different guy. But it was worth the wait! Myron was my Service Advisor - he was friendly, thorough in explaining both before & after, gave me… his cell number in case I had questions, and it was a really nice experience! I've had others, but Myron Jones is the best!Very good experience
by DK on 01/12/2021This was our first experience, and Murphy Jones provided excellent service for us. Would definitely recommend this dealership to others.Great Service
by Samantha on 01/10/2021My appointment was quick and they did a great job with the car.Excellent Service
by N Mossman on 01/09/2021Texas First Honda has designed its service department and trained its service representatives to put the customer first. As soon as I drove into the service line with my car,a customer service representative approached me and confirmed my… appointment and told me the name of the service representative who would be assisting me. Andre met with me very soon after, checked my vehicle's history so that I would not pay for services I did not need and provided all the information I needed. It was a very good experience.Only place I’ll go for car service.
by Glenn McIntosh on 01/08/2021Best car service I’ve experienced. From my CSR Andre’s helpful explanation of the service codes on my dashboard and going over my car’s service history to make sure I’m getting the maintenance I need, and no more, to the very clean and… comfortable waiting area with free gourmet coffee, First Texas Honda is a cut above the rest.Owner
by Larcet on 01/03/2021updated 01/08/2021First Texas Honda service was professional.Excellent minor service - spectacular facilities
by Dave W on 01/07/2021I had a really fantastic experience and was surprised very much by how pleasant the service experience was. We had a minor issue with the computer after the service and it was rectified so helpfully by a manager and I was so impressed.Excellent general maintenance
by Steve C on 01/05/2021I took my 2016 Honda CR-V Touring in for an oil & filter change, tire rotation, and wiper blade refills and that was all fine. My only complaint is that I think First Texas Honda's prices are service and parts prices are high for a… non-luxury brand.Great service
by Charlie on 01/03/2021Great service with Fred. Quick in and out for an oil change. Felt comfortable with new COVID layout for service department.Only dealer I want to deal with
by Happy Repeat Customer on 12/31/2020Went back recently for a used minivan with foldable seats. Tried one, looked at another. Not satisfied. Wonderful, patient, not pushy salesman had us come back in and look at the inventory. We did and found one in a different make that… we had experience with and were comfortable committing to. Plus, it was cheaper although the same year. We drove it and liked it. Similar thing happened 3 years ago. Don't want to mess with any other dealer. This one is spot on in every way you want a car dealership to be. Period.Routine Maintenance
by Max on 12/29/2020My experience with the staff and services of the dealership were fantastic, and I would certainly recommend it. Everyone was very friendly and helpful with any questions I had. My only dissatisfaction would be with the pricing of the… maintenance itself. I understand that dealerships often cost a bit more, but it would make it easier to justify going here as opposed to an unaffiliated shop if the prices were a bit more competitive. Other than that I was very satisfied with my visit to First Texas Honda.Professional service
by Satisfied customer on 12/29/2020I very much appreciate professional service at First Texas Honda. Short waiting time, reasonable time to complete all maintenance a good quality of work.Walk-in
by Steven L on 12/23/2020I showed up without an appointment but they got me in and resolved concerns I had regarding some warning lights. Mark the tire guy resolved my concerns about my tires after I replaced a couple tires at a used tire store after I blew out… two tires when I hit a huge pot hole. He explained the sensing system and checked to make sure the used tires would work for me in the short run. Wesley service advisor was professional, friendly and provided accurate estimate of time and cost. Coffee bar ladies were great too.
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Jena, thank you so much for the wonderful feedback! We're delighted to see that our team delivered an experience worth bragging about. We appreciate your support and hope to have the opportunity to serve you in the future! :) - The Team at First Texas Honda
by First Texas Honda on 05/02/2025