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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent service all around
Written by Kathryn Cramer on 02/10/2021

On a Sunday afternoon, my car wouldn't start inside my garage. When I called the service department, I was directed to Honda Roadside Service (my car had 10 days to go on its warranty). They got me a tow to the dealership. I got a text from Chris at 6:30 a.m.; I called him back and explained what had happened. He called me back that afternoon with a diagnosis of what was needed. Some of what was needed was covered by the warranty, some was not. I agreed to having the work done and the car was ready on Tuesday afternoon. Every interaction was helpful, polite and professional, so I was very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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