First Texas Honda
Back to Service Reviews
Dealership Service Review
service Rating
Exemplary Customer Service
Written byon 01/19/2021
My car was serviced as expected. Time-to-time update through texts was really good. I did not feel that I waited in the service lobby for around an hour or so. Overall, very friendly environment, you feel you are welcome there. Particularly the service representative Steven Deckert was very nice, cheerful, and truly fitting in the customer front role. He is both technically good and customer friendly, a good asset for any customer service organization.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes