Customer Reviews of AutoNation Chevrolet West Amarillo
Review type:
New Vehicle Purchase
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Very Good Service
by GreggRay on 06/28/2023Very pleased with the service I received at AutoNation West in Amarillo, TX. Everyone was very polite, courteous and professional. They got me in quick and had the work completed really quick. I would highly recommend this business to a… friend.Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.
Service
by Cindypr on 06/28/2023Made appointment on line. Dropped car off at 830 was ready for pickup at 1130. Was sent 2 text messages informing of service completed. Also car was washed. Very easy to use.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Gtr purchase
by Sotopurchase on 06/25/2023Smooth transaction car was nice and clean thank you very muchHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 Chevrolet Colorado Trail Boss
by ARLIE J on 06/22/2023I bought a truck from AutoNation Chevrolet Cadillac West Amarillo. To say my experience was amazing is an understatement!!! I would like to thank Kevin Kessenger ( general manager) and Gregory Franklin for going above and beyond for me.… They were professional, helpful and accommodating to my needs in finding my new truck! Thank you AutoNation Chevrolet Cadillac West Amarillo!!!!Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Sales
by Michael on 06/07/2023Aaron was very professional and courteousHello Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!
Damon rocks!
by Khristi on 06/05/2023From the beginning of our experience until the end, Damon has been first class! He wasn’t high pressured, and he just waited patiently for us to make our decision. Since then he has called to check on us. I am going to recommend him for… anyone searching for a good deal and great service.Hello Khristi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!
Howard L Stanley
by Lee Stanley on 06/06/2023they did what I asked. Then they washed the pickup.Hi Lee, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Service
by I Alonso on 05/27/2023Went in for a car repair, and received the best service ever! My car was ready on the same day, and they even washed it for us! Above and beyond our expectations! Our service tech Wade Brown was amazing!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mrs. Stephenson
by .?...???? on 05/24/2023Pleasant experience. I informed the service guy that I was on a time schedule and my oil change and tire rotation was completed on time. Very courteousHi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Mrs
by Jacstewa on 05/15/2023Had oil change, tire’s rotation, fluid checked and wash. Service done in timely manner and truck looked very good when I picked it up.Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great Service
by Bubbas6 on 05/15/2023Ann is very sweet and makes the experience great each time. I have my family’s vehicles serviced here and wouldn’t go anywhere else.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
bad service
by ddmakan on 05/11/2023this constant call and email for review doesn't help when the customer is already mad so most likely they give a bad review. called the dealership several times to call me back none as of today, but by now received 10 calls and god knows… how email for review. so someones has time to cal for review but not to address customer issue after service.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Oil change service
by Valerie on 05/04/2023Service was way to slow! I had appointment at 11:45 and they did not get my car done until 2:30 I was very disappointed as I had no transportation and sat waiting for my car over 2 hours This is not acceptable for an oil changeHello Valerie, thank you for taking the time to leave us feedback. Please call our General Manager at (806) 318-0057 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great service
by WalterW on 04/24/2023Great service, knowledgeable staff, I would gave it a 5 star but it took alittle longer than normalHi Walterw, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (806) 318-0057 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Easy service
by Anonymous on 04/20/2023Made my appointment, wasn’t sure what else I needed for my mileage, but they had the recs. Car in now in shop shape.Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great Job
by D. Gillaspie on 04/17/2023Greeted promptly and courteously. My car was serviced in a timely manner and was returned to me clean. Great job, I’ll be back.Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Bought 22 Silverado
by Silverado22 on 04/14/2023Kevin Ferguson and Aaron Peterson did amazing and helped me to get a great deal on a new truck. Made it quick and easy and ill be back for my 3rd vehicle from them.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great experience
by LowSled77 on 04/10/2023Always a great experience. Very friendly people.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Recall issue for the Trailer Brake Switch
by Brian Morrow on 04/06/2023The Staff was friendly and got the job done in timely manner so that I could still make my 11:00am appointment the same day.Hi Brian, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
AutoNation was the best
by Thomas G on 03/24/2023updated 03/31/2023Martin and Greg did a great job couldn't have been an easier process! Definitely recommend these two young men!We are pleased to hear you had such a positive experience with us, Thomas! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!!
by Black Tahoe on 03/23/2023Came in for an oil change and tire rotation. Great job by all. My sugar was dropping during the wait (diabetic), so I went to the Parts/Sales portion to get something out of the vending machine. A wonderfully nice lady (sorry, I did not… get her name), ran to the back and brought me out a snack and gave me some water as well. Came back and they had my vehicle ready in no time. Truly great service and helpfulness every time I go to get my vehicle serviced!Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Heath Knoll on 01/03/2025