AutoNation Chevrolet West Amarillo
Dealership Service Review
Took my 2016 Chevy Impala to Autonation West Amarillo because the power steering was periodically shutting down. They charged me $342.95 labor and $38.56 for shop supplies. They said the checked all the connections and everything was OK and said there was a software update that would hopefully correct the problem. First why is the $343 charge in labor? How long does it take to check connections, second if it a software update, what is the shop supplies? Third, they drained my car battery so far it damaged the battery and will no longer hold a charge. I have spent the last three days charging and jump starting my car. I have had 3 places check the charging system and all three say that the charging system is working perfectly, but the battery has very low cranking amperage and needs to be replaced. I will not ever take my car back there. It came out worst then it went in
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No