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Customer Reviews of AutoNation Ford Wolfchase

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225 reviews
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  • PERFECT EXPERIENCE!

    5 out of 5 starsby DianaA22 on 05/21/2014
    updated 06/11/2025

    I went into the dealer with high expectations and they metevery single one of them! Jim C. worked with me throughout the entire process and answered all of my thousands of questions. They were all extremely nice and very very helpful. He made it a point to understand exactly what I wanted and he got it for me! I could nt be happier with the Jim, the dealership and my new truck!
  • AutoNation Ford Wolfchase is awesome!

    5 out of 5 starsby Rach91 on 01/28/2014
    updated 06/11/2025

    I recently purchased a used Nissan Altima from Auto Nation ford Wolfchase. They are amazing! Tommy B. was my salesman and he was very helpful, encouraging, and friendly! He did everything he could to make my buying experience a positive one. I love my "new" used car! I know my family and I will return the next time we need a car! The other people that I dealt with there were just as friendly and helpful! Thank you AutoNation Ford! Yo
    • We are glad you chose our dealership! Thanks for the feedback and strong recommendation!

      by autonation on 02/07/2014

  • 2013 ford fusion purchase

    5 out of 5 starsby sryoung on 12/19/2012
    updated 06/11/2025

    Me and my wife purchased a 2013 ford fusion from dobbs at wolfchase. This was our first new car and the sales staff made it a great experience. They did not have the car we wanted but were quick to get it there and made sure it had everything we were looking for. Even a month after our purchase we have been in contact with the staff as they want to be sure we are completely satisfied.
  • Painless

    5 out of 5 starsby ddwall on 02/25/2014
    updated 06/11/2025

    I dread buying a new car and try to do my research and get a good idea of what I want before entering a showroom so I can be ready when the thumb screws and arm twisting begin. But this time we scored a salesman who listened when I told him how much and where I drive, showed me the car I'd asked for, as well as the one I actually needed. Brilliant! I love my plug-in hybrid C-Max Energi. It suits my purposes perfectly and is really fun to drive. Even in Memphis. Thank you, Alan M.!
    • We are happy you had a pleasant experience with Alan at our dealership. Feel free to stop by if you need any assistance in the future!

      by autonation on 02/28/2014

  • escape to Palm Springs

    5 out of 5 starsby fatboy50 on 03/17/2013
    updated 06/11/2025

    Hey it was a great experience for us to buy a new escape from Jim and Steve who worked cohesively to see that the deal we got was good for both parties. GREAT JOB
  • Great Experience

    5 out of 5 starsby comforteagle22 on 11/17/2012
    updated 06/11/2025

    I used the online shopping option. I was contacted immediately. I had several conversations with Terry, my sales rep, and he handled all of my questions thoroughly and patiently. When I arrived at the dealership Terry had already located the vehicles I wanted to see and compare, which made the experience quick. He was professional throughout and did an excellent job of providing program, rebate and financing information. All in all this was the most pleasant experience I've had purchasing a new vehicle.
  • New 2013

    4 out of 5 starsby geaton3 on 02/07/2014
    updated 06/11/2025

    I recently purchased a new 2013 Ford F-150 and had a great experience doing so. The staff were friendly and the sales associate, Steve was very helpful. I did not plan on purchasing a new vehicle but instead was looking to buy a slightly used truck. Steve did a great job of showing me my options and convincing me that new was the way to go. I am please with the overall experience and will recommend them in the future.
  • Friendly and easy

    5 out of 5 starsby vince66mphs on 01/07/2014
    updated 06/11/2025

    I recently purchased a used vehicle and the staff was super friendly and helpful. I will definitely be returning and found out after the fact that my sister bought a vehicle from them recently as well and likewise has a very positive experience. They even took the used vehicle to my mechanic to have them look it over before purchasing.
    • We are happy to provide a professional, courteous, and engaging experience! We appreciate your recommendation of our team and the staff here at AutoNation look forward to further serving you in the future!

      by autonation on 02/07/2014

  • 2013 Ford F-150

    5 out of 5 starsby F150_owner on 03/25/2014
    updated 06/11/2025

    A painless shopping experience. I paid a reasonable price for a quality vehicle. Steve was helpful in pointing out the new features in this truck. I would definitely recommend them for future purchases.
    • We are glad you chose our dealership! Our staff at AutoNation Ford Lincoln Wolfchase always strives to provide personable and excellent customer service. We greatly appreciate your recommendation of Steve, and thanks again for the review!

      by autonation on 03/28/2014

  • Review of 2013 Lincoln MKT Purchase

    5 out of 5 starsby btw3073 on 12/08/2012
    updated 06/11/2025

    This was our (my Wife and my) third purchase of a vehicle from this Dealer. We previously purchased a 2010 MKT and I was somewhat disappointed with the "pressure tactics" of the "Finance Guy." I subsequently purchased a used 2003 Mercury Marauder and was impressed with the purchase in totality. So impressed that I decided to give it another try when it came time to "trade in" the 2010 MKT. What a very PLEASANT experience! From our interactions with the Sales Manager (Letzler .), our assigned Sales Representative (Noel) and even the Finance Guy (Joey), everything was completed professionally and with ABSOLUTELY no stress on our part. I was PARTICULARLY impressed with Les and Noel who seemed to go out of their way to ensure our experience was much better than the one we experienced when purchasing the 2010 MKT three years ago. They did Good and I will without hesitation return to Dobbs Ford the next time we are in the market for a product or service that they provide.
  • Great experience!

    5 out of 5 starsby Red216 on 12/04/2013
    updated 06/11/2025

    We purchased a Ford Fiesta for our daughter. Montae N. did a great job in helping us with selecting the best car her. While we were interested in safety and the Sync for hands free phone calls, our daughter was sold on the ambient lighting inside the fiesta. She can change the colors inside the car. This is our second purchase from Autonation Wolfchase.
  • CMax Energi Special Order

    5 out of 5 starsby sasenergi1 on 04/22/2013
    updated 06/11/2025

    Hayne O. was our first contact at Dobbs Wolfchase and he approached us with a genuinely helpful style. This made a great impression because we were not ready to do anything at that time. No pressure, but spent time with us to show cars and explain differences. When we were ready, we ordered a Cmax Energi. Hayne and the dealership were honest with us stating that it would be some time before delivery - but - we had decided that that was the car for us. Hayne kept us posted throughout the wait and when it came in last week, Hayne made sure that everything was taken care of. The Cmax Energi is great!!!! The buying experience was fantastic.
    • We're so glad to hear you had a great experience at our dealership. Please let us know if we can help you further and we look forward to serving you again in the future. Enjoy your Cmax Energi!

      by autonation on 04/24/2013

  • Picked up the fumble for the touchdown

    4 out of 5 starsby mkzowner1 on 03/11/2014
    updated 06/11/2025

    While my initial experience was somewhat disappointing, persistence on both of our parts paid off. Mike and Tommy were good to work with and my impression of the sales team did a 180. Happy MKZ owner now!
  • 2014 Escape

    5 out of 5 starsby joe779 on 02/21/2014
    updated 06/11/2025

    We recently bought a 2014 Ford Escape from AutoNation. Steve was super helpful in getting us an on-line quote, helping us find the right car that met our needs, but most of all with introducing us to all the new technology that is loaded into this car. New technology can be very intimidating, but Steve helped us through the whole process. I love being able to use my phone in the car hands free now and my wife says the sound is great. She says it's not tinny sounding and you can't even tell I'm talking through the car. Steve also informed us that they offer free classes every Saturday which I plan to take advantage of. I highly recommend Steve and AutoNation.
    • Joe, we are pleased to hear of you and your wife's experience with Steve. Customer service and professionalism is of great importance to us, and we are happy you were well taken care of in your dealings at our location. See you on the road!

      by autonation on 02/28/2014

  • Happy customer!

    5 out of 5 starsby JaniceS on 01/30/2014
    updated 06/11/2025

    Great customer service! I searched local dealers and the internet for 2014 Explorer, for the right color features, & price. Jonathan, the new car sales manager, contacted me the next day after my internet inquiry. He had the Explorer with features and price I wanted. Everyone was so nice and helpful. Thanks to Jonathan, Terry S. and all the others who assisted.
    • Thanks for the feedback. We appreciate your positive review!

      by autonation on 02/07/2014


About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi