Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Good
2013 Carolla
by Chadillac84 on 05/05/2016I felt that Kyle Hembree was very personable. I felt comfortable because I didnt feel like his next client, but a person he wanted to help find the right car for me. I have already referred a number of people to KyleThank you so much for taking the time out of your day to share your experience with everyone. We believe in personable customer service and I'm glad that Kyle made such a great impression on you. We look forward to working with you or anyone you might send our way in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855
120K maintenance with inspection
by wajunker on 04/21/2016updated 05/04/2016The maintenance bundle was a good value. Service Desk (Mike) was very helpful, conscientious and customer focused. Shuttle home - thanks for that.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Mike. If there is anything more that we can do, please come back and see us again. Take care! Regards, Robert Thomasson, General Manager, (877) 735-3855
Routine Service Work
by CLSkupien on 04/21/2016updated 05/03/2016Schedule adherence (Appointment Time) and they also let me know that my inspection was to expire in a month and that they could address that as well while I was there. Saved me a return trip which I most appreciated.Thank you for your review. We're glad to hear that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Robert Thomasson, General Manager, (877) 735-3855
New car purchase
by Daniellegiron on 04/21/2016updated 05/03/2016The salesmen were polite, not pushy and listened to my needs and wants in a car. Gary and Don were a great team!It is very kind of you to write us such a nice review, Danielle. We're proud to offer our customers a polite and pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Robert Thomasson, General Manager, (877) 735-3855
Very satisfied with the service. Thank you Dave Loreski
by amlmcy14 on 04/22/2016updated 05/03/2016Customer service of sales. We were there till after close and they remained at the building with smiles on their faces until we left. Dave Loreski even spent the time to go over the buttons and gadgets in the car.Thank you for this great review! We're excited to hear that Dave took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to working with you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Review
by cbaker32 on 04/27/2016The salesman was very personable, explained everything in detail, was patient with me and helped me through every step of the processThank you for your review. We're glad to hear that our staff could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Monroeville - A+ Experience & Customer Service
by DSmerbeck on 03/31/2016updated 04/05/2016First off, my family & I were greeted as we walked into the dealership. The guy that helped us, named Fred, was awesome. He took some time to listen to what I wanted and was very informative. He was also very personable so he was able to… make a generally stressful expwrience into a relaxing, enjoyable experience. No pressure here! They worked with me and my budget to get me into the car I wanted. All in all it was a great experience from the time I walked in the door to the time I got a call on my way home telling me I forgot my garage door opener in my trade-in. Great experience. I will definitely recommend Spitzer to anyone.Sam at Spitzer is great to work with!
by cmwolfe30 on 03/27/2016updated 04/05/2016Sam was very knowledgeable and answered our questions fully. He was able to show us different rates based on the questions we asked. This is out second time working with him because we appreciated his help the first time we leased a car… at Spitzer.Spitzer Toyota
by My_New_Carss on 03/31/2016Gary was an excellent salesman. He is very nice, helpful and knowledgable. He wasn't pushy like some of the people from other dealerships I visited. I had a great experience, and would recommend him to anyone looking for a car.Thank you for leaving us this great review! We are very happy to hear that Gary could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Robert Thomasson, General Manager, (877) 735-3855
Great Service Manager with Victoria and the techs.
by Wdearnshaw on 03/30/2016Victoria is a great service person. I had missed her the last time that I was in. Victoria explains things so I understand the work. She and the service techs have been able to keep my 2007 RAV4 running strong!Thank you for your review! We're glad to have Victoria on our team and that she could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Robert Thomasson, General Manager, (877) 735-3855
Used car great car and service
by Aaron2014 on 03/15/2016updated 03/28/2016Dan Murray was very helpful and followed up to make sure things were right. I will be buying again from Dan and Spitzer Toyota.Thanks for your outstanding review, Aaron. I'm very happy to hear that Dan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Robert Thomasson, General Manager, (877) 735-3855
Great car buying experience
by Lukedog303 on 03/17/2016updated 03/28/2016Kyle was very knowledgeable about the vehicle we were looking at. We also enjoyed talking about various types of vehicles as wellLuke, thanks for this nice review! Kyle truly knows his stuff. We make sure all of our employees are knowledgeable, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Be well, Robert Thomasson, General Manager, (877) 735-3855
Vehicle Service
by JohnstonJ on 03/25/2016Very professional (Victoria was my rep.) in keeping my vehicle well protected (floor and leather seats). Thank you very much for the car wash after servicing my vehicle...I love it!!!!Thank you so much for taking the time out of your day to share your experience with everyone. We believe in professional customer service and I'm glad that Victoria made such a great impression on you. We look forward to working with you or anyone you might send our way in the future. Be well, Robert Thomasson, General Manager, (877) 735-3855
Excellent Service
by Ronald29 on 03/04/2016updated 03/14/2016Not pushy, very supportive in my purchasing efforts and wants and needs. I am definitely going to make my next purchase with Spitzer.Thank you for taking the time to write this 5-star review, Ronald. We strive to provide pressure-free service to all our guests and are glad to hear that this was the case for you. Please keep us in mind for your future auto needs as our team is always here to assist you.strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Robert Thomasson, General Manager, (877) 735-3855
Great service, always!
by Ashleymaried on 03/09/2016Kevin Doyle, one of your mechanics, is always so thorough. He's great. Always polite and goes above and beyond. I would recommend him to everyone!Thanks for your outstanding review, Ashley! I'm very happy to hear that Kevin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership Great People
by zachary724 on 02/26/2016updated 03/08/2016I liked the people at the dealership. They were young professionals who greeted us in a very friendly manner. They didn't try to over sell or bother us with things we didn't want or need. I exchanged phone calls, texts and emails with… Ryan and he always responded in a timely manner with whatever it was I needed to know. The finance advisor worked with me to get the best deal possible and worked some magic for us to get the loan we wanted.Zachary, we are pleased to hear that you had an excellent experience with Ryan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership Great People
by zachary724fsg on 02/26/2016updated 03/08/2016I liked the people at the dealership. They were young professionals who greeted us in a very friendly manner. They didn't try to over sell or bother us with things we didn't want or need. I exchanged phone calls, texts and emails with… Ryan and he always responded in a timely manner with whatever it was I needed to know. The finance advisor worked with me to get the best deal possible and worked some magic for us to get the loan we wantedZachary, we are pleased to hear that you had an excellent experience with Ryan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Experience!
by Amber_A on 02/29/2016Sales Associate Dan Murray helped me find my perfect car. He was professional, prompt with phone calls and appointments, and listened to exactly what I was looking for which I very much appreciated. He answered all of my questions and his… GM Adam was also just as polite and helpful. They helped me find my perfect car. I would highly recommend this dealership to others.Thank you for leaving us this review, Amber! We are very happy to hear that Dan and Adam could help get you set up with the perfect new car for you. If there is anything more we can do for you, please feel free to come back and see us any time! Take care. Robert Thomasson, General Manager, (877) 735-3855
Spitzer
by Imporb2 on 01/25/2016updated 02/11/2016Ken Mashraky was an excellent sales consultant . He ensured that was the process was very smooth. It was a pleasure having him help me choose my vehicle.We appreciate you taking time to leave us a great review! We are pleased to hear that Ken did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Robert L. Thomasson, General Manager (877) 735-3855
Easy, Fair, and Excellent Buying Experience
by bradpstewart on 01/28/2016updated 02/09/2016Kenny, Erika, management, and everybody that I encountered at Spitzer were wonderful from beginning to end. It was incredibly easy to communicate with all of them when I needed quick answers. And I had a lot of questions. Erika helped… educate me about the cars I was interested in and gave me fair pricing from the start. Kenny was knowledgeable during the test drive and helped to close the deal. The sales and finance managers were so friendly and assisted in expediting the process. I wanted to miss a limited amount of work, so they ensured that the car and paperwork were ready within hours so I could buy the car during my lunch break. Kenny even helped me get my rental car back to the closest location, which was about 30 minutes away. Honestly, this was my best car buying experience ever, hands down.Brad, I really appreciate you being so kind as to write this review about our dealership. Its quite an accomplishment to hear that Kelly, Erika and the rest of the team provided you the best car-buying experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests. Regards, Robert L. Thomasson, General Manager (877) 735-3855
camry 2016
by Khalid_574 on 01/12/2016updated 01/25/2016Very friendly and knowledgeable staff. Our sales person stayed and satisfied our concerns about narrowing down on the choice of our vehicle, long after closing hour.Khalid, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Robert L. Thomasson, General Manager (877) 735-3855
Volvo S60
Toyota Tacoma
Volkswagen Tiguan
Thank you for your wonderful review! We are glad that our team provided you with a pressure-free and informative experience. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
by Spitzer Toyota Monroeville on 05/21/2025