Spitzer Acura
Customer Reviews of Spitzer Acura
Review type:
Great
by NETTER on 06/30/2025Explained future work needed. Work was completed in a timely manner.Great service as always.
by Dale Kaasick on 06/10/2025Lane C. (not sure how to spell his last name)is my service advisor and he and his staff have always taken excellent care of my vehicles. I got to meet the mechanic this time, Keith, as he showed me how bad the front brakes were on my car.… Lane knows that I usually do brakes and oil changes myself. So he gave me the option to have a look and decide what to do. I let them do the work and I have zero complaints.Dale, thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Layne and Keith took great care of you and your automotive needs. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.
Always a good experience
by Tanya on 04/22/2025The service department has treated both my Acuras and me very well over the years. I know I can count on the staff to take great care of my cars and give me good advice .Tanya, thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs over the years, and we are glad that our team consistently provides you with top-notchy service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Great experience!
by MAP on 04/01/2025updated 04/09/2025Always a great experience with Spitzer Acura when I bring my car there for service. Keith Knowlson is always helpful and nice and takes care of my car.Thank you for taking the time to rate our dealership. We are happy to hear that Keith consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Spitzer the Best
by Richard Totten on 03/03/2025My customer service rep Layne Ciminel was courteous and very knowledgable. Great person to deal with. I have had 2 acuras serviced at Spitzer with Layne.Thank you for your excellent review, Richard! We are honored that you have continuously confided in us with your automotive needs, and we are glad that Layne consistently takes great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Awesome service
by Frank Slavinski on 02/27/2025Layne and Al Malone are outstanding service folks for Spitzer Acura, they are the main reason I am on my 5th Acura, service and having empathy for the customer are their trademarksFrank, Thank you for your very kind review and continued loyalty to- Spitzer Acura over the years. We are delighted to hear that one of the reasons that you keep coming back to see us is our exceptional service! Al will be thrilled to hear your very kind words, thank you.
Spitzer Acura is the way to go!
by Mary C on 02/22/2025Layne Ciminal always has my back and takes real good care of me and my car.Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Layne has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.
Great service and comfortable waiting area!
by Kellie on 02/19/2025Good service and comfortable waiting area with snacks and refreshments while you wait!Thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with top-notch service. We hope to see you again the next time you are in need of automotive service.
Great Service
by DCalabrese on 02/15/2025Layne Ciminel got me checked in for my oil change and tire rotation. He was very friendly and explained everything clearly. Always a good experience at Spitzer!Thank you for sharing your positive experience with us. We are glad that Layne was both kind and informative throughout your service visit. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.
Acura service
by RJK on 02/14/2025Layne was excellent. Made a 7:30 appointment. He took the vehicle immediatly for inspection and emmissions. I was out of there at 8:30. Great service.Thank you for your positive review! Providing a quick and efficient experience is always our goal, and we are glad that Layne's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
A sound that wasn’t what I thought it was
by Scott on 01/08/2025updated 01/15/2025Went in for service due to a sound coming from the back of my car. Thought it was a possible break issue. The tech went for a ride with me to see if he could hear the sound it was making. Long story short, someone had put the spare tire in… my car upside down which was the culprit for the noise. There was no charge for this where I could have easily been taken for a “brake” repair. Very honest people and I appreciate everything they’ve done for all my Acura vehicles.Scott, Thank you for your very kind review. We were very happy to help you with your vehicle and help you get the tire's fixed on correctly. We strive to serve each customer with top-notch customer service. So it isn't a surprise that our team was able to assist you. Safe travels!
2023 Fisker Ocean four wheel alignment
by Ilya Obedientov on 12/06/2024I brought a third party car 2023 Fisker Ocean four wheel alignment. Technical advisor Layne Ciminel was very knowledgeable and made my appointment smooth and pleasant. I highly recommend Spitzer Acura dealership and Layne Ciminel in… particular.Lane was a clear, nonsense guy who I felt had my best interests
by Dave G on 11/26/2024Professional and CompetentExcellent Service
by Phil on 11/06/2024I recently had the pleasure of visiting Spitzer Acura for a routine service appointment, and I must say, the experience exceeded my expectations. From the moment I arrived, I was greeted with professionalism and courtesy, setting the tone… for a positive visit. Layne Ciminel, the service associate who assisted me, was exceptional. Layne was not only knowledgeable but also incredibly honest and transparent about the services my vehicle required. It's refreshing to work with someone who prioritizes customer trust and satisfaction. The service was completed on time, as promised, which I greatly appreciated given my busy schedule. Layne kept me informed throughout the process, ensuring I understood what was being done and why. This level of communication and commitment to customer care is rare and truly commendable. Overall, my experience at Spitzer Acura was outstanding, thanks in large part to Layne Ciminel's dedication and professionalism. I highly recommend their services to anyone in need of reliable and honest car maintenance. I will definitely be returning for future service needs!Phil, Thank you for taking the time to leave us this amazing review! Your safety and satisfaction are our utmost priorities, and we are glad that Layne took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. We look forward to continue serving you and your vehicle with our best care in your visits to come!
State inspection
by Tim on 10/25/2024My service guy did an excellent job letting me know how long it would take and explained everything afterward.Tim, Providing quality and efficient service is so important to us here at Spitzer Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a excellent job letting you know how long it would take and explained everything afterward. We wish you safe travels until we meet again!
Best Customer Service
by Shelley Tuskey on 09/16/2024Layne Cinimel always provides 100% customer service!Thank you for your kind review! We are happy to hear that Layne consistently provides you with the A+ service that you so much deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Always goodg
by Frank N on 09/04/2024Service manager Albert Malone always on top of and provides great service Adam Drakulic dealership director and manager is super, customer oriented and makes you feel comfortable.Frank, It is so great to know our experts Albert and Adam of Spitzer Acura always comes through with the utmost best service to your visit! We thank you for your recommendation and wish joy and safety in your travels!
Recent service appointment
by Don fiorilli on 01/29/2021I had a service appointment and Keith called when he said he would explained everything and the man who picked up and dropped off my car was on time and very courteous. I will recommend Spitzer to my family and friends.Don, this is an incredible review to receive about our dealership! Thank you for trusting us and Keith with your safety and comfort and your kind recommendation of our services to friends and family. We wish you the safest of joyful travels until next time!
Awesome service team
by Jodie on 12/31/2020My car was leaking oil so I asked Keith Knowlson if a tech could check it out for me. Keith was great with getting my car in and when the tech,Ben Rush was done looking at my car he personally came to explain what he found. This was awesome… service. I highly recommend these guys.Jodie, Thank you so much for your 5-star review! We are pleased that Keith and the team could get you and your automotive needs efficiently taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Mdx service
by Parker Family on 12/30/2020Just wanted to give shout out to Spitzer Acura and our service advisor Keith Knowlson. We always have the easiest and most professional service when we bring our Mdx in for service. Prompt courteous and polite.Parker Family, Thank you for taking the time to leave Keith and out dealership this 5-star review! We are pleased that we could consistently get you and your vehicular needs taken care of- to your satisfaction. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!
Acura Dependability
by JWhite on 12/23/2020I selected Acura for all the geron-friendly features i.e., I don't have to remember anything. Spitzer continues that care and communication.That is what we strive for. Thank you for your business!
Spitzer Acura McMurray is a Five Time Carfax “Top Rated Dealer” and has a long-running reputation for customer satisfaction by offering a premier selection of luxury vehicles. The team at our Pittsburgh Acura dealership knows that you have choices, which is why we are pleased that you chose our McMurray dealership.
We invite you to join our automotive family and browse our collection of new, used, and certified pre-owned vehicles. Stop in today to test drive a new Acura or schedule service at our state-of-the-art service center in McMurray, PA. We are committed to you and that includes providing sales professionals who work for you, a finance team that seeks out the best rates, and service technicians who perform exceptional work to ensure your Acura is maintained and cared for on a regular basis. Contact us today to see how we can serve you.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
by Spitzer Acura on 07/07/2025