Spitzer Acura
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A sound that wasn’t what I thought it was
Written byon 01/08/2025
updated 01/15/2025
Went in for service due to a sound coming from the back of my car. Thought it was a possible break issue. The tech went for a ride with me to see if he could hear the sound it was making. Long story short, someone had put the spare tire in my car upside down which was the culprit for the noise. There was no charge for this where I could have easily been taken for a “brake” repair. Very honest people and I appreciate everything they’ve done for all my Acura vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Acura on 01/16/2025
Dealer Response
Scott,
Thank you for your very kind review. We were very happy to help you with your vehicle and help you get the tire's fixed on correctly. We strive to serve each customer with top-notch customer service. So it isn't a surprise that our team was able to assist you. Safe travels!
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