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Spitzer Acura


3617 Washington Rd, McMurray, PA 15317 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (17) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service
Written by Phil on 11/06/2024

I recently had the pleasure of visiting Spitzer Acura for a routine service appointment, and I must say, the experience exceeded my expectations. From the moment I arrived, I was greeted with professionalism and courtesy, setting the tone for a positive visit. Layne Ciminel, the service associate who assisted me, was exceptional. Layne was not only knowledgeable but also incredibly honest and transparent about the services my vehicle required. It's refreshing to work with someone who prioritizes customer trust and satisfaction. The service was completed on time, as promised, which I greatly appreciated given my busy schedule. Layne kept me informed throughout the process, ensuring I understood what was being done and why. This level of communication and commitment to customer care is rare and truly commendable. Overall, my experience at Spitzer Acura was outstanding, thanks in large part to Layne Ciminel's dedication and professionalism. I highly recommend their services to anyone in need of reliable and honest car maintenance. I will definitely be returning for future service needs!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Spitzer Acura on 11/07/2024
Dealer Response
Phil, Thank you for taking the time to leave us this amazing review! Your safety and satisfaction are our utmost priorities, and we are glad that Layne took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. We look forward to continue serving you and your vehicle with our best care in your visits to come!
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