BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
Brian D. is excellent to work with!
by GSchaef on 04/14/2023BMW of Devon was welcoming as soon as you walked in. Staff is super friendly and Brian D. was easy to work with. From test driving the car to closing the deal everything went seamlessly . Thanks again.Brian and the entire BMW of Devon team are delighted to see your glowing review! Thank you so much for supporting our team and please let us know if you need anything down the line. Congratulations on your new car!
330i
by Buff on 04/12/2023Our sales rep, John Walden, was professional and courteous - made for a hassle-free and pleasant buying experience.Thank you for taking the time to share your positive experience with John Walden at BMW of Devon! We're thrilled to hear that he was able to provide a hassle-free and pleasant buying experience for you. Enjoy your new BMW and we hope to see you again soon!
Great buying experience
by Deepak on 03/12/2023Great people to work with, fast services and able to close deal in couple of hours..Thank you for the great review! It means so much that you are a happy BMW of Devon customer. Safe travels ahead!
Great car, easy going salesman
by Anthony on 12/22/2022Overall, I had a good experience. The used car I purchased was in good shape, and the salesman and staff were friendly and helpful. In particular - I had been searching for a car for months and Jamie, the Internet Sales Manager, did a nice… job of communicating with me from time to time to see how my search was going. His interaction is what reminded me to re-check Devon's inventory which led me to find the car I ultimately bought. Here are some things that could have made my experience better: - After the salesman and I agreed on price, I had a long wait, over an hour (closer to two hours), to be seen by the finance guy to complete paperwork. I would have preferred to go home and come back since I live close by, and the delay was never properly explained to me. - There were a couple of little things I asked about regarding the vehicle, and I got some lip service but ultimately I don't feel like they cared since they were getting the sale (deep cleaning chrome spots on the window frame, full-screen Carplay coding, removing unnecessary front license holder). Even offering to put a BMW plate on the front until I could take care of it myself would have been a nice touch, but that did not happen. I don't understand why BMW won't allow Carplay to take the entire screen if desired - it should be a user option! - The original financial write-up had the wrong price of the car. It had been lowered on the website. At best, that's an in-house communication problem. So make sure you're paying the correct latest/lowest price that's advertised! The remaining gripes are general BMW issues: - For some reason, most used BMW cars I see for sale are either black, white, or gray. I don't understand why there aren't more colors for sale - are fleets only buying black/white/gray? Those are boring and black and white are hard to keep looking clean. - Shame on BMW for stopping manual transmission on its base 3&4 series. I MISS MY STICK SHIFT ALREADY! :-) - BMW run-flat tires are loud and too expensive to replace. Not a fan. I would far prefer a spare tire and jack hardware.Flat Tire
by Rick M on 11/03/2022On my way to visit my son in college for parents weekend i noticed a bubble and tear on my tire. I called two other BMW dealerships who wanted me drop it off and they would get to the repair at some point. After getting off the phone I… checked for a dealership near my work on route to my son’s college. It was BMW of Devon. They took my car right away and i was back on the road in 45 minutes. They were very gracious and professional. The best service I have at any dealership!!!Excellent service!
by MJ03 on 07/26/2022Excellent service with Devon BMW and Kevin as my service advisor. Not only were they able to take me as an emergency appointment but they were very through in their findings and resolved the issues. Thank you.Excellent service at Devon BMW
by Donald on 05/25/2022I have worked with my service advisor, Jeff Martin, for many years. I had discovered tire bulges on my two front tires while washing my car and was going out of town to attend my daughter's graduation ceremony. Jeff made sure I was able to… bring the car in quickly and had the tires replaced. I have been extremely happy with my service experiences with Devon BMW which is enhanced with the great service provided by Jeff.Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Car Buying Experience!
by Susan on 05/25/2022Customer Service! Love working with Andrew Krier. He is the BEST! Always a great experience! Buy all my cars there!Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Best buying experience
by Michael on 05/04/2022I love working with Kerry, he was on top of everything and got the car and price I wanted. He made the process quick and very easy!Michael, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from BMW of Devon. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
BMW of Devon
by Patterson on 04/27/2022I liked the ease of scheduling, the efficiency of the drop off and loaner car pickup service, as well as the friendliness of the staff. I also appreciated being provided the video of my car, related to the serviceHi Patterson, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great buying process!
by John on 04/27/2022My sales guy John Walden was great, and really had a nice way of discussing the options and presenting the cars. I really appreciated his guidance.John, John is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great service Always know I can trust them. Best place to go for service
by Mary on 04/22/2022Always everyone is helpful, and Jeff is the best. Would not think of going any place else. Highly recommend for excellent serviceMary, it’s great to know that Jeff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Service
by Bennett on 04/20/2022Service advisor, Jeff Martin was courteous and helpful. Car was ready when promised by the advisor. Loaner car was also furnished.Thanks for your outstanding review, Bennett! I'm very happy to hear that Jeff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Awesome Service
by Rysheen on 04/20/2022Worked with Darryl Tate of BMW Devon, PA he was awesome and because of him we bought 2 new BMWs. Great customer service, will to go the extra mile to ensure service. Previously came from Driving Lexus and Mercedes (new) and because of… Darryl I will also be a future BMW driver and look forward to working with him in the future.Rysheen, thank you for your loyalty to our dealership and for taking the time to write this review. Darryl’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
BMW Service/ Dealership
by Joan on 04/14/2022Jeff Martin, my Service Advisor is very knowledgeable and professional. Only tough part is waiting for an appointment! Luckily, Jeff makes it worth the wait;) The overall environment is welcoming, and they also have a nice spacious… seating area.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Excellent service
by K on 04/14/2022Anthony went above and beyond while helping us with the car buying process. Before we drove in from out of town, he made sure we had as much info about the car as possible, so we felt comfortable before we even got to the dealership. We… never felt rushed or pressured.Hi, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Anthony went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
New car buying experience
by D on 04/08/2022Great salesman, low key, no pressure, ample time to test drive several cars, both sales and finance worked to get a deal we could work with.Thank you so much for the wonderful compliments! We couldn't be more pleased to learn that you had an easy and pressure-free experience with us. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
A wonderful experience
by Craig on 04/04/2022JT was an amazing salesman, kept me up to date while I patiently awaited delivery of my new car. It was also awesome that I got to pick my own options. Love my new vehicle.Thank you so much for taking the time to share your feedback with us, Craig! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great car buying experience
by Irwin on 03/29/2022My salesman was Kerry, and he was referred to me from another customer. He was friendly, personable, and straightforward in his presentation of the car. I had checked inventory in advance through Edmonds. Although buying a car takes time,… he worked through the details of the transaction with me in advance so I knew what to expect and could consider the options. He contacted me later to see if everything was ok. He is a great representative for BMW.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kerry was able to meet your needs. At BMW of Devon, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great dealership service experience
by Jeremy on 03/05/2022Excellent service visit and experience. From the friendly and efficient check in process, through all interaction with the service advisor, up to the pick up - everyone was friendly, knowledgeable, and professional. Even comments made… by the mechanic on the invoice were very detailed - I felt reassured that the car was tested and repaired the right way.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Best Customer Service Experience in the area
by Roger on 03/04/2022Immediate (same-day) response to service request. Friendly, and always competent service. I have been a customer of Devon BMW for 3 decades...I will never go anywhere else to buy or service my cars.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024