Customer Reviews of Kendall Honda of Eugene
Review type:
Honda purchase
by HondaCrv on 09/19/2024
Very knowledgeable sales person. Easy purchase process.
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The following reviews are more than two years old. They are not included in the overall rating.
157 reviews
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I Can Trust Kendall Honda
by Kelly_Ann on 07/17/2018I had my first experience buying a car from a dealership today. To say that I was nervous about making such a large purchase would be a vast understatement. My nerves were certainly something I was vocal about and they were handled with… kindness and understanding by the salesman I worked with. In the interest of transparency, I feel I should disclose I was socially familiar with Honda's salesman, Dave, before this transaction. This said, I truly believe that Dave worked hard to make the overwhelming process of buying a car, into an event that I would feel excited about. It felt refreshing to know that my comfort and contentment as a consumer meant more to Kendall than simply getting a sale. It seems Kendall Honda has cultivated wisdom in their employees that a happy customer will support their company, not once, but many times over... and be sure to tell the world about it. Not only did I drive away from the dealership in a brand-new car that I love, but I felt genuinely cared for by each employee that I came across throughout my afternoon in the store. Thank you to the Kendall family, and to Dave in particular, for a wonderful encounter.Hi Kelly, thank you for taking the time to leave a review for us at Kendall Honda. We know buying a car a can be very stressful and we're happy we could meet your expectations and make you feel comfortable during the purchase. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We hope to be of service to you again in the future. Have a wonderful day!
Worth a first visit one looking to buy a new car.
by Jim Coke on 07/17/2018Worth a first visit one looking to buy a new car. A truly excellent car buying experience at Kendall Honda of Eugene. From the moment we stepped onto the lot until we signed the papers we were given information in guidance and never… pressured. I would highly recommend buying a car from Kendall because they price them fairly, service them with excellence, and their people are top notch.Jim Coke, thanks for the review. We're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!
2018 Honda Accord Hybrid Touring-Radiant Red (metallic)
by Keizer Guy on 07/11/2018I was in the market for a new 2018 Honda Accord Hybrid Touring. I called other dealers in the Salem/Portland area and was not satisfied with their customer service and lack of response. I email Kendall Honda and received an almost immediate… response from Paul Casey. He gave me a quote including the value of my trade in. When I drove down to Eugene, I found the purchase process to be seamless and transparent. All pricing stayed the same including my trade. I have been purchasing vehicles for years, and found this purchase through Kendall Honda to be straight up and honest!! I totally recommend this dealership!!Keizer Guy, we're happy to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for the recommendation, and have an amazing day!
2018 Honda Pilot
by Keith J. on 07/04/2018Excellent experience, second time we have purchased a vehicle from Kendall Honda and they exceeded my expectations once again.Keith J., we're so glad that we are able to go above and beyond your expectations! Thank you for the recommendation, and have an amazing day!
OMG
by fatcat1958 on 06/18/2018updated 07/02/2018decided to use a carfax dealer. Sent an email filled out for credit. Walked in the dealership with that name and Justin helped me through the whole process and he wasn't even a salesman. made sure i had financing for the used Honda i… wanted.Fatcat1958, thank you for sharing your positive experience! We hope you have a great day!
Excellent
by Yuki Kumashiro on 05/04/2018updated 05/09/2018TJ was the most helpful car salesperson that I have encountered in the last several months of car hunting.Hi Yuki Kumashiro! We're so happy we were able to help you out! Have a great day!
Best purchase experience!
by Sally Bornstein on 05/04/2018updated 05/09/2018My experience with Kendall Honda was very positive. I was comparing new vehicles and test drove a car at Kendall twice. Paul Casey, the internet sales manager, was very responsive with pricing and availability information. Ian Jarvis, the… sales rep was outstanding in his commitment to providing service based on my needs. His post-sale instruction and followup to insure I was satisfied with and understood all the tech features of the vehicle was exceptional.Sally Bornstein, we're happy you found our staff to be so supportive during your experience here at Kendall Honda. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Honda! Have a great day!
Civic
by amyrae88 on 10/03/2017I purchased a 2017 Honda Civic from Kendall and I was so happy with my purchase. I drove up to Kendall from Roseburg, Oregon and I am so glad that I chose them to make this purchase. Thank you Ian for all your help!Amyrae88, thank you so much for the positive review and for making the trip to Kendall from Roseburg. We are glad you chose us as well! If you have any further questions, please give us a call. We're always happy to help!
Best car buying experience, ever!
by Heller32 on 07/24/2017This was absolutely the best car buying experience I've had. The salesperson answered all of our questions and never put pressure on us to buy. They gave us their best price the first time I asked, since I had clearly stated that I wanted a… hassle free purchase. They gave us exactly what we asked for. I would definitely buy from them again.Heller32, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!
Best experience
by hitmark on 10/07/2016Elizabeth Anderson was our salesperson, and she did a fabulous job. We are educated buyers, and we knew we wanted a 2016 Honda Civic LX. We had done our homework, knew approximate dealer cost, trade-in value range for our old Civic, and had… our figures. We asked Elizabeth to provide quotes, and she exceeded our numbers, which she did not know. She was courteous, professional, answered all questions, and took us on an excellent test drive. We did not want any extras, and she conveyed that effectively to management. Perfect car, perfect purchase experience, perfect sales. Elizabeth is the best.Extremely happy
by Kr00k3dd on 02/09/2016I came to Kendall Honda with three very specific cars in mind. Although the models I wanted were not available he took everything into consideration and found a car that met everything I needed and was looking for in the other cars. I am… very happy with the car I ended up with more so than if I had gotten one of the originals I had in mind, less expensive with more features! These guys really know the cars on their lot and they will get you into the car you want with the price you want.Thank you!
by crvowner16 on 12/31/2015My husband & I went Kendall Honda in Eugene to see if they had any HRVs in stock {{which there wasn't}} but Elizabeth Anderson was sincerely apologetic & explained that we had other options to choose from or that we go on a waitlist for HRV… if we did t mind waiting for it. We started to look around & we went over to the CRVs & needless to say I fell in love with one after a test drive. All of the features it has are wonderful, really feel as if you get your monies worth. Elizabeth was very helpful & friendly, she didn't pressure us to anything, it was pleasant. Also a big thank you to finance/business department for getting us a better dealKendall Honda of Eugene
by marvinpam on 01/02/2016We purchased our second Honda CRV from Kendall Honda. We loved the service we received on our first Honda and look forward to future good service from Kendall Honda. Our sales consultant, Elizabeth Anderson, was exceptional. We received… no pressure from Liz and she had the answers to all our questions regarding our 2016 Honda. We had the pleasure of receiving excellent service for the second time from the Business Manager, Unj Haider. We recommend Liz and Unj and Kendall Honda of Eugene to anyone looking for excellent service and knowledge of Honda products.Andrew Arnold
by cbrance on 12/22/2015Andrew Arnold was an excellent representative for Kendall Honda. He was able to answer all questions and I never felt pressured. Thank you Andrew for your patience and meeting me on your day off. I love my 2016 Honda CRV EXL!Recent Jeep Purchase
by tjackson8 on 12/10/2015My wife and I recently bought our first Jeep at Kendall from Andrew Arnold. This is a very nice, clean, and profesional dealership. Andrew was very helpful, friendly, and did not pressure us in any way. Would not hesitate to purchase… another vehicle from Kendall and when we do so I will be calling Andrew.Great sales team
by Adreadre on 12/07/2015Andrew was a great help in purchasing our new vehicle with Kendall Honda. He was very knowledgeable about the vehicles and the brand. I would recommend him to someone looking to buy a Honda. Everyone else that we dealt with (including… Dorman who did our initially test drive) was a pleasure to deal with, too. Good, no pressure, buying experience.great sales people
by tompynchon on 10/20/2015Andrew has helped me and my wife both get into the best possible cars in our price range. With the amount of work Andrew put in, you'd think we were going to drop 40,000 but it didn't make a difference to him.New CRV purchase
by scounts88 on 03/19/2015Great experience with Lena/Court/Ann in purchasing a CRV. Comfortable and friendly, not pressured. Definitely will request this team again in the future.great experiance
by dgpack46 on 03/06/2015Meagan Hopkins did a great job! Very knowledgeable and friendly!Great car. Great service.
by nicoleh2 on 03/02/2015I had a wonderful experience buy my first new car. Court Broughton was extremely helpful and nice. I didn't feel like I was pressured into buying the car at all. I now have a Honda CR-V EX that I am in love with. Thank you for everything!Great Customer Service
by aeb19 on 01/15/2015We recently took our car in for an AIr Bag recall repair. This particular visit to the Honda dealership was stellar! The customer service was excellent, which is very important to me. My husband and I appreciated the "extra mile" and the… attention to detail that we observed was given to us and our car by the service rep. Vernon. He noticed a couple of issues with the car in the course of him checking the car in for the repair and returning the car to us for pick up. It was refreshing to know that he was really paying attention to our car and to us, and not just rushing people through. Thank-you!
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About our dealership
Our mission at Kendall Honda is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.
What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day.
For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Languages Spoken (2)
- English
- Spanish
Thanks for the 5-star review!
by Genesis Pittman on 09/27/2024