Today 8:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Kendall Honda of Eugene

4.5
Overall Rating
(51)
Recommend: Yes (44) No (7)
Write a review: Sales | Service
sales Rating

New car purchase at Kendall Honda Eugene

by PylonChamp on 05/13/2021

Was greeted by Brycen Hill, the salesman and he was able to show me a 2021 CR-V Hybrid that I was interested in. He was able to explain the options the car had and that there were two available. Very attentive and polite. We soon had a good rapport and I asked him how much of this I could do online to get the transaction going. I was able to send information from home and came back the next day to continue the deal. Very happy with the financial manager Jordan Rubenstein. He explained the many options available to me and the warranty and service extensions which I ended up being interested in after his excellent explanation. Overall very good experience. Thank you Brycen and Jordan (Ruby).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
92 Reviews
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sales Rating

New car purchase at Kendall Honda Eugene

by PylonChamp on 05/13/2021

Was greeted by Brycen Hill, the salesman and he was able to show me a 2021 CR-V Hybrid that I was interested in. He was able to explain the options the car had and that there were two available. Very attentive and polite. We soon had a good rapport and I asked him how much of this I could do online to get the transaction going. I was able to send information from home and came back the next day to continue the deal. Very happy with the financial manager Jordan Rubenstein. He explained the many options available to me and the warranty and service extensions which I ended up being interested in after his excellent explanation. Overall very good experience. Thank you Brycen and Jordan (Ruby).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Everyone at Kendall is happy and helpful

by happy camper on 04/23/2021

Courteous service, very informative about all the vechicles we considered. Kendall is well knwn for taking excellent care of their employees and you can feel how happy they all are. This means a lot to us so we went there first when looking for a great new used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kendal Honda service advisor.

by 4Daniel on 04/16/2021

Excellent customer service. Extremely knowledgeable about the service. Always updated on repairs. The service manager exceeded my expectations. A plus service experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Five hours for oil and transmission fluid change!

by Jumpboy on 04/07/2021

Five hours for oil and transmission fluid change! Express Service. Not real happy.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kendall Honda of Eugene

by AndrewV on 03/03/2021

They did a great job fixing my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change and tire rotation

by Jeanette on 02/23/2021

Very fast treated me great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

100,000 Mile Service

by WineCountry on 02/23/2021

Had a laundry list of items to service having arrived at 100,000 miles. All was done in one day and the car was noticeably improved and is ready for another 100,000 miles. Everything was explained very well and authorized in advance. Very happy with the experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

ONLINE BUYING--LOOK ELSEWHERE

by George Messersmith on 01/28/2021

I made an ONLINE OFFER to Eugene Kendall Honda on an advertised vehicle and requested a specific cost reply. I received an UNSPECIFIC REPLY about coming in for a test ride from Isaiah Boles. When I replied back to the Kendall Sales Consultant about NOT receiving the REQUESTED SPECIFIC RESPONSE he informed me the vehicle in question was sold (it's still listed as I write--must be a bait vehicle), that his specific reply back to me must have gone to my span mail (i checked & it didn't) and said he had informed the GM & Sales Mngr per my request about me disappointment with the lack of candor (doubtful). I have purchased 2 new ONLINE Honda vehicles within the past 2 years. SINCE I DIDN'T RECEIVE STRAIGHT FORWARD & HONEST TREATMENT FROM KENDALL THEY DIDN'T RECEIVE MY BUSINESS. It's a pretty simple consumer decision. If you want to buy a vehicle ONLINE, LOOK ELSEWHERE.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

Great experience

by Very Happy on 01/28/2021

Isaiah Boles made the buying experience a good one. He was friendly, helpful and seemed honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Honda Purchase

by rayrae1 on 01/27/2021

We love the car, but the sales staff needs to be more knowledgeable about the cars they are selling.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kendall Honda in Eugene

by Tammyba on 01/14/2021

The lay out of the car lot was organized and in perfect order making it easy to find that perfect car. The staff were professional, knowledgeable and nice. No high pressure, pushy salesman just folks helping from start to finish making car buying easy. Love, love my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kendall Honda

by michaelw on 01/06/2021

Always Dependable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change

by Eugene01 on 12/24/2020

Quick and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

kendall honda

by bobbi-m on 12/18/2020

excellent communication and service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service at Kendall Honda of Eugene

by Saintjl on 12/14/2020

Craig does an excellent job each and every time I am in!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Honda CRV

by Greg Jones on 12/03/2020

It was great to work with Kendall Honda, a good selection of cars, friendly staff, and was able to find what we wanted and a fair price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Trusted

by ArtDenning on 11/26/2020

I purchaser my Cr-v in 2018 from Kendall and have them do the oil changes and service. They are easy to deal with, nice, interested in helping.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Michael

by Michael on 11/20/2020

Our 2016 Honda CR-V was listed as "coming soon" on the Kendall Honda of Eugene website. Since we had driven 30 miles to the dealership to view another 2016 CR-V which didn't fit our needs I asked the salesman Isaiah if the "coming soon" vehicle was on site yet. He researched the vehicle and said it was on site and currently being detailed but wouldn't be available to show for a few hours. I told him we lived 30 miles away and would like to see it right away. He took us to the detail shop, we liked it, scheduled a test drive for later that day and bought it. He went over and above for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kendall Honda Service

by Engineer on 11/17/2020

The service and repairs recommended were completed in the time estimated and for the quoted amount as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service!

by OregonDuck on 11/16/2020

Amanda was wonderful to work with-clearly explained all services and charges, listened and followed through on my car concerns, and applied all eligible coupons. The work was safely done and within the time limit suggested. Plus I got a free car wash coupon!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Fine service

by LSOregon on 11/04/2020

We had a recall, made and appointment and had quick service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

videos
about our dealership

Our mission at Kendall Honda is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.

what sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day. For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
Complimentary Drinks
Complimentary Coffee
Shuttle Service
Television
Cable Television
Languages Spoken (2)
English
Spanish