Kendall Honda of Eugene
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Dealership Service Review
service Rating
Great Customer Service
Written by 01/15/2015
onWe recently took our car in for an AIr Bag recall repair. This particular visit to the Honda dealership was stellar! The customer service was excellent, which is very important to me. My husband and I appreciated the "extra mile" and the attention to detail that we observed was given to us and our car by the service rep. Vernon. He noticed a couple of issues with the car in the course of him checking the car in for the repair and returning the car to us for pick up. It was refreshing to know that he was really paying attention to our car and to us, and not just rushing people through. Thank-you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes