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Kendall Honda of Eugene


846 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 10:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (16) No (2)
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Dealership Service Review

4 out of 5 starsservice Rating
Honda Pilot recall if Fuel Pump module
Written by Steve’sPilot on 01/21/2025

Fuel pump module recall by Honda was completed but took longer than promised. However I was told that I might experience a little gasoline smell in the car for a few days. I’m happy to say that there was zero gasoline fumes in the cab. So overall it took longer than promised as I had to leave the car overnight even when I checked the car in at 9am as an agreed appointment time. But the work was expertly done. This recall work was paid for by the Honda Corp. so I gad zero out of pocket charges.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Genesis Pittman on 01/23/2025
Dealer Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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