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Customer Reviews of Kendall Honda of Eugene

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177 reviews
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  • excellent

    5 out of 5 starsby malka1945 on 06/26/2023

    the service was excellent , and I got a ride home and picked up when the service was completed. All went well
    • Hi Malka1945, we are very happy to have provided you with such a positive experience!

      by Genesis Amador on 06/28/2023

  • Kendall Honda service

    5 out of 5 starsby bobbnbaker on 06/16/2023

    Excellent service with professional and friendly customer care
    • Bobbnbaker, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Honda!

      by Genesis Amador on 06/22/2023

  • Yearly alignments?

    4 out of 5 starsby Jump123 on 06/16/2023

    Overall we have been satisfied with Kendall Honda service. I first posted about brake fluid change - they now only ask every 2 years ( or less). But now I’m told I should have a front end ( back end) alignment every year! Seriously? Engineer. Mechanic. Race car builder and driver. Ps. Make sure your washer fluid tank is full.
    • Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

      by Genesis Amador on 06/23/2023

  • Kendall Honda in Eugene, OR

    5 out of 5 starsby Malka1945 on 05/23/2023

    I had a very positive experience at Kendal Auto in Eugene, Oregon. My salesperson, Lee was knowledgeable about the car I was interested in and I felt no pressure to buy which was great.
    • Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

      by Genesis Amador on 05/26/2023

  • Kendall Honda of Eugene, OR

    5 out of 5 starsby Ellie McA on 05/19/2023

    What can I say that hasn't already been said of this dealership and the dedicated people who work there---they are the best when it's ordinary maintenance or oddball problems like we just experienced---Kendall Honda/Accura takes good care of it's customers.
    • Thanks for your praise and kind comments about our team, Ellie M! If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

      by Kennedie Weaver on 05/23/2023

  • Service visit

    5 out of 5 starsby Basshelby on 05/12/2023

    Excellent, prompt and on time. Finished car early and notified me immediately
    • Thanks for the 5-star review! We are very happy to have provided you with such a positive experience. We hope to see you soon!

      by Kennedie Weaver on 05/17/2023

  • Nicholas

    5 out of 5 starsby Nicholas on 05/09/2023

    Excellent service. They helped more than expected.
    • Nicholas, we are glad we could help!

      by Genesis Amador on 05/12/2023

  • Outstanding Experience

    5 out of 5 starsby Sinuskind on 05/08/2023

    The sales person Lee was kind knowledgeable and useful.
    • We appreciate your positive review about your recent experience with us!

      by Genesis Amador on 05/11/2023

  • Kendall Honda

    5 out of 5 starsby CharlotteG on 04/06/2023

    Bought 20ll Accord at Kendall Have serviced car too!! Daughter and Son Both have Hondas Need I say more??? Great Product And Service!!
    • Charlotteg, we are glad we could help!

      by Genesis Amador on 04/24/2023

  • Thank you, Kendall Honda of Eugene!

    5 out of 5 starsby Lynn Green on 04/03/2023

    I have been a customer of the Kendall Honda dealership in Eugene for over a decade, and I am very grateful for the professional help and excellent services that I received from the sales associates, managers and the service dept. I feel that the leadership and management at Kendall Honda truly care about customers' needs and are willing to go the extra mile to help. I have always been treated with courtesy and I would always go to Kendall Honda for my car needs. I have great respect for the Kendall Honda dealership and their staff, and value highly a long-lasting work relationship with this outstanding business.
    • Lynn Green, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Honda!

      by Genesis Amador on 09/18/2023

  • Reliable service

    5 out of 5 starsby Dede2023 on 03/25/2023

    I brought my car in for complete evaluation and feel the service person was caring and helpful in explaining the needed updates. Work was completed on time as promised!!
    • Hi Dede2023, thank you so much for your positive comments about Kendall Honda!

      by Genesis Amador on 03/30/2023

  • Excellent Customer Service

    5 out of 5 starsby Sue Ming on 03/02/2023

    I took my CRV in for scheduled maintenance. The maintenance was done quickly and efficiently with excellent customer service.
    • Hi Sue Ming, we are very happy to have provided you with such a positive experience!

      by Genesis Amador on 03/21/2023

    • Ian was excellent in managing the process. I called before my appointment to make sure that my car would be ready by the end of the day, explaining that I would need it for work in the early morning. He assured me that it would be and managed the process from beginning to end. He was very good to work with.

      by Sue Robertson on 03/22/2023

  • Service

    5 out of 5 starsby Runtoto on 02/28/2023

    Basic 30,000 mike service. Waited and completed in time frame mentioned
    • Runtoto, we are so happy to read such a great review about Kendall Honda!

      by Genesis Amador on 03/06/2023

  • Great experience

    5 out of 5 starsby Sunnies on 02/21/2023

    Our sales person Lee was great. He never pressured us to buy the car. Was very knowledgeable about all the features and options. He kept us updated as we moved along the purchase process.
    • Hi Sunnies, thank you so much for your positive comments about Kendall Honda!

      by Genesis Amador on 02/23/2023

  • Tom Escue, customer

    5 out of 5 starsby Tom Escue on 02/09/2023

    Excellent customer service. Ian, the service agent, was friendly and helpful.
    • Thanks for the 5-star review! We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Kendall Honda

      by Kennedie Cline on 02/10/2023

  • Owner

    2 out of 5 starsby Richard on 02/01/2023

    Shady at the least. Told Salesman I wanted a 2023. Test drove car and liked it. Sat down to do paperwork and it said 2022. Sold me key fob insurance. Told me they were 300 to 800 to replace. Found on Ebay for 60 dollars. Told salesman I was going thru CUDDLE for financing. He ask me if he could run it thru there system also, to get a better interest rate. Came back with 13.48%. When I decided to walk he came back with 8% from CUDDLE.
    • Our General Manager, Gary Newport, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4347. We look forward to hearing from you.

      by Genesis Amador on 02/06/2023

  • Service Review for CR-V at Kendall Honda

    5 out of 5 starsby mcerbin on 01/26/2023

    The service representative was very knowledgeable, helpful and pleasant. Thank you!
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Genesis Amador on 02/09/2023

  • Excellent Service

    5 out of 5 starsby xxxxjkj on 01/03/2023

    Ian was efficient and helpful during my maintenance visit. I'll ask for him again.
    • We couldn’t be happier that Ian provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by Genesis Amador on 01/05/2023

  • Honda CRV Hybrid Service

    5 out of 5 starsby Macchina on 12/30/2022

    Shayla, the service consultant at the check in counter was very friendly, helpful, and provided clear explanations of the service required. There was a comfortable and convenient waiting area.
    • We appreciate your positive review about your recent experience with us!

      by Genesis Amador on 01/12/2023

  • Oil change and tire rotation in 1 hour or less

    5 out of 5 starsby Dahlia Deb on 12/08/2022

    I was very happy to have stopped by my Honda dealer last Monday afternoon for an oil change and they had me in and out in an hour WITHOUT AN APPOINTMENT! Very courteous staff and and good service. They also rotated my tires in that hour. Kendall Honda and Acura are the best.
    • Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

      by Genesis Amador on 12/14/2022

  • Great service

    5 out of 5 starsby BarryD. on 11/18/2022

    Great service and a very knowledgable service employee
    • Thanks for the 5-star review!

      by Genesis Amador on 11/22/2022


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About our dealership

Our mission at Kendall Honda is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.

What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day. For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
  • Complimentary Drinks
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
  • Television
Languages Spoken (2)
  • English
  • Spanish