Carr Chevrolet
Customer Reviews of Carr Chevrolet
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"Exceptional Service and Seamless Experience at Carr Chevrolet"
by Chris L on 11/30/2023I had a fantastic experience with Carr Chevrolet and their exceptional service. Will Siauw, our sales representative, went above and beyond to help us find the perfect truck. Even though most of our communication was done via text and… phone, Will was attentive, knowledgeable, and provided valuable assistance throughout the process. When we went to the dealership to pick up the truck, everything was well-organized and efficient. I highly recommend Carr Chevrolet and Will Siauw for their outstanding service and professionalism.Shady dealership
by Carrie on 07/26/2023Went to buy a 2022 ram 2500, wasted countless hours and drive time all to find out they where trying to sell us a truck that had been in an accident. After demanding the car fax on multiple occasions it was finally provided. The vehicle had… been labeled as having minor damage due to paint scratches and come to find out it was leased. I was concerned with rust on a one year old truck and asked where it came from. All we could get was “local”, I kept pressing, “the address for the registered owner was in tualatin”, no the leasing dealership was in tualatin, the car was clearly owned at the coast after I crawled under it. The truck was filthy and the paint was buffed so bad it had swirl scratches like they did it with a dirty sponge, rust, tire pressure light on (on the side it was damaged), missing an end cap to the step side (also the side it was damaged on) didn’t even vacuum it out (mind you we showed up with intent to buy that moment and they knew this). After further persistent digging they provided the full disclosure report. Tail light replaced, bumper replaced, paint fixed. Obviously had been rear ended or backed into something so hard that it caused substantial damage that they as the dealership didn’t report because it was a leased vehicle they bought at auction (from the looks of reviews they do this a lot and prey on people that don’t sit and dig at them for hours to get the actual story out of them) they half ass fixed this truck themselves and are selling this car as clean and clear. We walked, and on our way out the truck was parked next to our car, the tail gate wasn’t sitting level in the vehicle, the entire bed is potentially bent and they are selling this as crab and clear. The shadiest of dealerships, my whole thought sitting there was that they obviously make their money on preying on young kids who are buying their first cars themselves and saddle them with these lemons that will ruin them financially. I hope the owner and salesmen there who are fully aware of what they are doing have the lives they deserve.Carrie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (503) 644-2161 when you have an opportunity, and we will be more than happy to try and turn your experience around.
2023 Equinox RS AWD
by J. Reed on 05/13/2023Alex was quick to reply to our online questions, and was super friendly to work with when we arrived at the dealership. I'm immune-compromised and was really happy Alex and the other staff were both thoughtful and considerate and wore… masks while we were there. The listing for the Equinox correctly described the vehicle, it was exactly what we were looking for! We were grateful the car was detailed inside and out before it was handed over to us. Alex even gave us a voucher to fill up the gas tank down the street, nice touch! We're definitely happy to recommend this dealer to our friends and family!!Reed, thank you for your kind review; we are happy to pass along your comments to the team here at Carr Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Sold us an unreliable car.
by Mcherry55 on 06/08/2018Well initially we were happy but now we wish we woulda never went to Carr Chevrolet. Turbo went out on our car within a week of buying. They fixed it and all was good and we were willing to look past that. Now we have had internal engine… issues and the car has been in the shop at the dealer almost a week. They havent called once with an update. Im worried about keeping this car after two major failures before we even had to do an oil change. Carr wont pay enough on trade to be able to trade it back in so now im stuck with an unreliable vehicle for my wife and newborn son. They also failed to clean the car at all before we bought it. When I asked about that they seemed surprised and acted like that should never happen but did not offer to make it right. Overall we are unhappy and feel like our car isnt going to last and Carr Chevrolet couldn't care less.Scam or [non permissible content removed] you choose
by deedubs on 10/30/2017We got almost to the end of the buying process and this was our second visit to look at a used Honda Pilot. We asked several times if the car was in an accident and they always said "no." Finally in the midst of 20+ signatures a paper… appears that says something about full disclosure and a list of repairs done. Things like front hood, passenger right door, driver right door, front radiator mount, front bumper. Pretty obvious to us that the car was in an accident. Three different people there denied it and finally the finance guy said "we don't know, it could have been involved in an altercation." I said that sounds like an accident to me. They continued to deny it. When I asked why they would need to replace the hood they said "maybe someone sat on it, maybe rock chips." I said oh yeah I bet the hood hinges were bad and he shook his head and said yup most likely. So after some research and a chat with Beaverton Honda where we did end up buying our used 2014 Pilot, we learned that they most likely bought the car on auction with the damage and then did all the repairs and put it on their lot. Carfax we learned would not catch the accident since it was purchased from an auction. They wasted 2+ hours of our time and the experience was horrible. It really felt like the slimy used car salesman trick to slip in the "disclosure" form in the midst of all the other important signatures. They knew exactly what they were doing here and I could tell something was up by their nervous behavior leading up to the paper being slipped in. Do not even step foot on their car lot and stay away from Jesus Martinez the salesman that claims he had no idea about the "disclosure."Owner
by Jedfarias on 06/09/2017Total lack of quality control. Dented new vehicles, shiny swirl marks all around and more. Carr Chevy falls short delivering a new vehicle and when you return to have things fixed, they only make it worse.Great Experience leasing Chevy Bolt EV
by lmccart on 02/13/2017I knew what I wanted and sent inquiries to other Portland dealers. For those that had the specific model in stock, only Carr was willing to match the national Chevy.com lease price from the calculator. Others wanted more. No haggling,… just the price I asked for. And everyone was super business like. Able to complete the process within hours of my first email.Nice people can't save an outdated model.
by joshuaeven on 01/08/2017Super frustrating experience with pre-ordering a Chevy Bolt. Salesmen completely uneducated about the vehicle. Different info from different people. Long waits for paperwork, the typical ...let me go and check with my manager... for any… real decision or update. The people were nice, but this model of franchised car dealerships is outdated and inefficient. They don't have the customer's best interest in mind, at a company level.The worst sales and service . Would never go back.
by Buffssszo6 on 07/16/2016updated 08/09/2016I made a fair market offer for a2008 ZO6 and asked a salesman what he thought , he said I'd show you the finish line and pointed to the driveway telling me to leave . Very rude to treat a buyer like that .Scam Artists!
by Stangry on 06/24/2016On June 20, 2016 I co-signed with my step-son for the purchase of a used 4x4, which he purchased from Carr Chevy. The dealership offered him a THIRD of the actual trade-in value of his first truck. Needless to say, that vehicle is now for… sale privately. While on the lot, I spotted a very nice used Mustang, which I decided to try to purchase. Again, I was offered 1/3 of the actual trade-in value of my current vehicle! But, that's not all. They suggested I make up the difference with a cash down payment of at least $10,000! They actually wanted me to pad their profit with TEN THOUSAND of my hard-earned dollars! These people are scam artists! Do NOT do business with them under any circumstances!Overpriced and dishonest
by RosieBueford on 04/30/2016Chris and Rosie 4/30/2016 Reason For Visit Sales (Used) "Bait and switch" So my wife and I had a miserable experience at this dealership due to the underhanded dealings of the sales staff. We had initially worked on a deal with a… pickup that didn't work out and we parted no problem. The salesman then contacted us about the possibility of making a deal and saying they could show more flexibility. We told them specifically what we could do in terms of our top deal and they said " That's perfect and we can make it work, come in. " They even went as far as recording the exact conversation in the computer as we could oversee the transcript. We got there and they made us wait for forty five minutes because the salesman that we were there to see was working a deal on the same truck we were there to buy. I don't know if that was true or not or sales tactics but it was a bad start to a supposed done deal. We waited for them to do all the paperwork again and for the salesman to try to get us into two different trucks that we were not there to look at, Then once they came out with my he numbers we were astonished to see the same numbers we were shown the first time we left. After and hour and a half of them slick talking, valuing their kbb vehicle 4000 above fair purchase price and my vehicle 3000 below trade in they finally gave me my keys back and allowed me to leave. The worst part is the the guy Monty played like he was our friend and going to help us out. He knew that my wife has homework due , we had a hungry seventh old baby, and we were making a two hour drive without eating dinner to do a deal on this truck that he told us would go through. Once we got there he tried to tell us we said different things, when clearly he didn't know we were reading the transcript of the conversation right on his screen. I just hope others don't have to experience this car dealer game. They are not looking out for their customers in any way.Friendly
by KGCarrHappy on 03/29/2016updated 04/06/2016I knew the type of car I wanted and had been shopping via the internet for what I wanted. When I saw this car on the internet I called about it. Sarah Kim answered the phone and from there she was the person who helped me purchase the car.… Besides being knowledgeable about the process of selling- me buying- a car, she was efficient at her work. Yet more than anything she was quite friendly. I appreciated her throughout the whole of the purchasing process. Thank youCarr Chevrolet
by Aquatil on 06/10/2015our salesman Ty Turner was outstanding.He was very helpful and professional.I was very impressed.However the person how handled our financing was not so great.Took way to long to meet up with us,was very disorganized even when we already… was pre-approved for financing from our bank.But that is what you pay him to do. this process should not take 2 1/2 hours to preform.Easiest car buying experience!
by Jjggkrebs on 06/05/2015The easiest most honest car buying experience ever! Thank you and we will be back!Awesome experience! No hassle!
by klern on 03/13/2015This was the best car buying experience! We went in on a spur of the moment trip. No hassle, no pressure, was able to find us exactly the car, color exterior and interior, and all the features we wanted on a lot a bit away. We had… another car until ours got there. The entire experience was wonderful! Thanks Marcos!Great hassle free car buying experience
by Silverado_1500 on 03/03/2015Brandon was great to work with. No surprises and hassle free experience. It was worth the 2 hour drive to make the purchase! Thanks for a great experience.HORRIBLE, HORRIBLE, HORRIBLE!!!
by selkins1 on 05/09/2008If you know more than third grade math then the sales staff will not be able to keep up with you. You won't be welcome at their dealership. Our stay lasted all of 20 minutes and it was so terrible we will never return to Carr Chevrolet.Found Lowest possible price at Carr Chevrolet
by kingsalmon2 on 11/04/2012updated 06/04/2025I purchased my 2012 Volt from the Internet Sales Manager at Carr chevrolet and had a very strait forward and wonderful purchase transaction. I would highly recomend you contact Andy in the Internet dept. if you are looking for a great deal… on a new Chevrolet. I shopped 4 other local Chevrolet stores in the Portland market, only 3 responded and Carr was the lowest price by over a $1000.00 dollars to any of there competition.When I arrived at the dealership to pick my new Volt up it was ready to go as promised and all of the paperwork was completed in a very professional manner. Our sales rep. Andy explained all the features on our new Volt and paired our cell phones to the Bluetooth system on the Volt and also made sure the Onstar system was activated before we drove off the lot. Our experience was the best we have had and plan on returning to buy another car for our son. I highly recommend Carr Chevrolet and there Internet Sales Department to give you a great deal and very professional service.Stress Free Experience
by r_s on 12/11/2012updated 06/04/2025My husband and I purchased a new Silverado from Carr and it was unlike any experience we have ever had at a car dealership. The sales consultant, Patrick B., was extremely helpful,spent several hours with us making sure we found the perfect… vehicle and not once did we feel pressured to make a purchase. We will definitely recomend Patrick and Carr Chevrolet to our friends.Good Experience
by keith102 on 12/13/2012updated 06/04/2025I stopped here this last weekend to look at the new Traverse. After doing my own research I thought this was the perfect vehicle that would fit my lifestyle but after visiting for awhile with the sales consultant we figured out that the… Suburban would fit me and my family better than the Traverse would. This is the first dealership that I have been to that has salaried sales people and it shows. Patrick seemed genuinely interested in finding me the perfect vehicle rather than trying to just sell me something expensive. I thoroughly enjoyed this purchase and this will be the first place I go when I need another vehicle.They were nice
by janakins42 on 11/03/2011updated 06/04/2025I bought my Tacoma from them. They tried very hard to get me into a vehicle I wanted. I wanted a Tundra, but they acquanted me with the best car I have ever had. They were nice and listened to all my concerns and even dropped the price by… 1,000 bucks. By my experience I would recommend them...but they are a dealership and every one dealership has their sharks. Im glad the guy I dealt with wasn't one of those. Thanks Carr for my best friend.
Chevrolet Equinox EV
Chevrolet Blazer EV
Chevrolet Silverado EV
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About our dealership
Carr Chevrolet is Oregon's largest Chevrolet dealer, located in Beaverton, OR. We know that you have high expectations and as a Chevrolet dealer we enjoy the challenge of meeting and exceeding those standards each and every time you shop. Our CARR Care Lifetime Warranty PLUS 10 Years of Roadside Assistance is included on nearly every new and used vehicle we offer-at no cost to you!
CARR Chevrolet, With you all the way. Every mile. Every day.
The best reason to come to Carr is our people, plain and simple. A company is only as good as its people and at CARR you will find quality folks, each one committed to helping the needs of the community. CARR AUTO GROUP has made The Oregonian/Oregon Live's Top Workplaces for a seventh consecutive year and we were awarded the #7 spot in mid-size companies for 2018! On average, employees of CARR are 10+ year veterans and we have employees that are 25+ year members of our CARR family.
What sets us apart
Carr makes the Oregon's Top 100 Places to Work year after year, we were Washington County's first auto service business to earn a pollution-prevention award, sponsor local athletic teams and schools. We thrive to be a good neighbor in the community.
We strive to be more than a car store, we strive to be part of the community. Our neighbors have been good to Carr over the years and we enjoy giving back to those who have welcomed us all these years.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (2)
- English
- Spanish
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Carr Chevrolet! Thanks again for the recommendation, and have an amazing day!
by Theo Sanders on 12/31/2023