Customer Reviews of South Pointe Honda
Review type:
Scheduled maintenance
by Richard on 08/13/2024Done as per expectations.Great service
by Carol140 on 06/06/2024Joe was extremely courteous and kept me in the loop throughout the repair process.Hi, we're happy you found our staff to be so supportive during your experience here at South Pointe Honda. We are always more than happy to assist you if anything else comes up. Take care!
AC Service
by patrick on 05/26/2024Worked with Chris Buck on an AC service. He was helpful answering my questions regarding their recommendations.We're delighted to learn about your positive experience and the helpful assistance provided by Chris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Four hour oil change
by Mimzy1974 on 05/10/2024Went in for oil change and tire rotation. Four hours later, it was finished without the rotation cause they said I need new tires. There were not many customers, and I was not warned it would take forever. Probably won't go back. Sad cause… I've gone here for 15 yrs. It's progressively declined and today was it.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your feedback about the long wait time and lack of communication regarding the tires of your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Erick Renteria, General Manager erenteria@BobHowardAuto.com
Service
by David Ash on 05/10/2024Everything was great and went very smooth. The service was prompt.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Car service
by Melisa's on 05/08/2024as always the service department at Honda is wonderful by taking care of my vehicle and my needsWe're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Great service experience at South Pointe Honda
by Dominic on 05/03/2024Brought my car in for a scheduled service appointment in the morning, they had it fixed for me by the end of the day! I wasn't expecting it to be finished so fast, and now it all works greatWe're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Routine Maintenance
by Black Majic on 05/01/2024Great as usual. Matt was friendly and knowledgeable and my service was timely.We're delighted to learn about your great experience and the friendly assistance provided by Matt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Car service received at SouthPoonte Honda
by Dorothy on 05/01/2024My experience with Chris Buck in the service dept. has always been great. He greets you with a smile and listen to my concerns. He answers my questions and will let me know if there is any other issues or concerns that may come up during… servicing. This is why I return to SouthPointe for my car care.It's fantastic to hear about your positive experience with Chris in our service department at South Pointe Honda! Chris is dedicated to providing excellent service and ensuring that all your concerns are addressed. We're glad that his attentive and informative approach keeps you coming back to us for your car care needs. We appreciate your loyalty and look forward to serving you again in the future!
Oil and brake fluid change
by Willie7 on 04/30/2024Service was performed for cost specified and within time frame given.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great service experience
by SeanCust on 04/29/2024Friendly, efficient, and good price for my tires and service.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Drop in Service
by MDCTulsa on 04/24/2024Drop in for oil change and tire rotation. Done promptly, about 1 1/2 hrs. Very grateful for the quick turnWe are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Wanted to review here as well
by iManda1 on 04/22/2024I posted a long review on Facebook, but long story short, SPH employs honest mechanics. Really, that's all that needs to be said.That's a powerful statement about South Pointe Honda's integrity and the quality of our mechanics. It speaks volumes about our commitment to providing trustworthy service. Thank you for choosing us!
Professional
by TOTA365 on 04/15/2024Professionalism is alive and well in the service department at South Pointe Honda.We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
New Tires
by Becky Davis on 04/14/2024I purchased new tires and an alignment for my Honda. Everything was fine, but when I got home I noticed that there is a lot of goop all over the tires and wheels. I’ve never had my car look this messy after getting new tires.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your feedback about your recent tire purchase because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Erick Renteria General Manager erenteria@BobHowardAuto.com
Disappointing Experience
by OdysseyOwner on 04/10/2024Called and scheduled an appointment for B7 maintenance. Was told it would take 1 1/2 to 2 hours. I planned to wait. When I arrived the next day for the appointment I had to wait for a service advisor. Then was told it would take 3 + hours… since they were very busy even though I had an appointment. So I took the shuttle home. When I picked up my van the key number on the ticket was incorrect so I was giver the wrong key fob. I was sent out to locate my van. There were three odysseys all the same color in the area. They were all backed in so I couldn’t see the license plates to determine which was mine. Upon pressing the key fob a CRV blinked its lights. So I had to get the service advisor to find my key. Very poor service compared to the Toyota dealer where we take our other vehicle.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your feedback about this incident. That should not have happened, and I apologize for the inconvenience you experienced. Your case is a learning opportunity for us to improve our service. Could you please contact me directly? I would like to address your concerns personally and ensure we prevent this from happening in the future. I look forward to speaking with you. Erick Renteria General Manager erenteria@BobHowardAuto.com
Service Visit
by Nonedone on 04/10/2024I was completely pleased with my visit from start to finish.i was informed of the progress during the day and once the job was finished I was promptly contacted. Once there I only had to wait a few minutes to see Scott. He explained… everything to me and answered all of my questions.It's wonderful to hear that your visit to the dealership was completely satisfying from start to finish! We're glad that you were kept informed of the progress throughout the day and that Scott provided you with detailed explanations and answered all your questions promptly. We're here to assist and ensure your continued satisfaction!
Performed requested service no add-ons
by Mwsteele on 04/10/2024One of my biggest pet peeves about taking my car to a dealership is that I have taken a vehicle to a dealership and was then surprised to find that they had performed unrequested or unauthorized service. Every time I’ve had my car serviced… at South Point Honda they always give me an up front estimate of the work I want done and an estimated time when it would be done. That’s the way it should be done.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
We're thrilled to hear that you appreciate our approach to service at South Point Honda! Providing an upfront estimate of the work you want done and the expected completion time is indeed crucial to ensuring a positive customer experience. Transparency and clear communication are key pillars of our service philosophy, and we're glad that you find our process aligns with your expectations. We're here to help and ensure you continue to have a hassle-free experience with us!
Routine service
by MimiZ12 on 04/09/2024Met promptly and pleasantly, wait was as promised. Everything done efficiently.We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Honda service
by None123 on 04/09/2024My service was easy, comfortable, timely and professional.We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Alignment
by Swncpa1 on 04/08/2024Got me in early and car was ready very quickly. Price as quoted. Very good experience.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Honda Accord
Honda Ridgeline
South Pointe Honda invites you to visit our car & truck dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted Honda dealers.
ESPAÑOL
South Pointe Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Tulsa.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Richard, thank you so much for the positive review!
by Moses Jenkins on 08/15/2024