Customer Reviews of Regional Hyundai
Review type:
Great service
by Buyer on 03/23/2024
Kevin was very helpful and made it an easy experience.
267 reviews
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Thank God for Harold Story
by garyfed on 01/31/2017To the Owner Regional Hyundai, You are blessed to have a man of excellent character as Mr. Harold Story. Initially contacting three other Hyundai dealerships in the Tulsa and Muskogee areas, we were discouraged by the lack of… professionalism. Regional Hyundai in Broken Arrow was an unknown entity to us at the time until Harold Story reached out to us. Harold is the only individual who took the initiative to go the extra mile from our initial meeting to the closure of the sale. Harold is the new car buyers dream salesman it was like working with a good friend who possessed an extensive background in the Service of Hyundai vehicles that earned our confidence and our business. Harold went above, and beyond any of our expectations, working diligently to ensure that we drove home in our New 2017 Hyundai Sonata. Sincerely, The Fedsawesome service
by dntlasst22 on 01/21/2017Thank you to Harold for getting us in a vehicle we were looking for. Him and his manager were great and helped get us out of a car we were upside down on. We will definitely be returning to regional Hyundai of broken arrow.New car purchase
by nnaydol on 01/21/2017Sales representative Tanner was top notch. Addressing all my needs. Charlie, the financial representative was also perfect. These two performed perfectly and professionally. They definitely made my experience at this dealership a pleasant… one, and I highly recommended them.You be judge
by Malcolm on 12/31/2016You be the judge. 10 days ago went in to look at making a deal decided to wait. Went back today and salesman and I made a deal and I allowed to pull credit and things were going good, after 20min guy comes and tells me my car devalued… $3,000 in 10 days. GM comes and says when I make a deal with salesman it has to be approved by him. Buying cars as much as I do, when a salesman says let's finish paperwork and pull credit it's a pretty done deal, minus financing. So advice, make sure GM has said yes it's ok before you know it's a done deal.Excellent service experience
by austin_mommy25 on 12/29/2016Perfect place to go to purchase a new car. They try very hard to give you the best deal are real honest.VERY FRIENDLY
by kristinahight on 12/25/2016Tanner was a very nice man who went above & beyond with me on my purchase.. everyone was so very pleasant!Cold & Windy Test Drive
by drothrock2017 on 12/20/2016Thanks to Colby and the rest of the staff at Regional Hyundai, my cold and windy test drive went smoothly and I drove home in my beautiful new loaner, which was as close a match to my new car as they could get...while my new one was on the… way to the dealership!Service
by Vturbo1 on 12/15/2016Got a great car at a great price, couldn't have gotten a better deal. I love my veloster turbo, and the sales person was also very helpful in understanding my cars options.Treated me like family
by Mak_mcintosh on 12/14/2016I purchased a used vehicle from them and two weeks after my check engine light came on. The warranty did not go into effect until 30 days after purchase. I called and spoke with management and they notified to bring the vehicle back to… their service dept and they will get it fixed. The warranty I purchased called for a $200 deductible and covers a rental vehicle. They gave me a rental vehicle and completed all maintenance on the vehicle and all they asked was for what I would have paid if warranty would have covered it. I was very impressed on how they handled it and made the situation right, even when they did not have too. Hands down from the receptionist to the maintenance staff and all other I had contact with took care of me like family. I would reccomend my friends and family to purchase a vehicle from them cause they will ensure you walk away happy. This day and age it's very rare to find a company that stands behind their products and puts customer first they did just thatGreat Salesman and Person
by Missie20 on 12/13/2016Colby Burns went over and beyond what any other car salesman has ever done for me before! He was patient and helpful but also got the whole process taken care of in a timely manner. I have already referred him to a couple of my friends!First Time Hyundai buyer
by lamwebsite on 12/11/2016I have heard all of good thing about Hyundai Regional and his Hyundai Salesman from my golfing buddy's for years. My negotiation takes less than 5 minutes. I did not have to haggle and neither the salesman, Bill Chaalan. It just… reminded me of my experience years ago buying a GM Saturn. I was Lexus owner buying 3 Lexus since 2001 and I have never have to haggle since I determined from the first Lexus that the Tulsa Lexus salesman seemed to be very truthful. The 2nd and 3rd time I knew general ideas about the performance and the price of the car searching the net. The last one when I complained to Lexus about some flakes coming out of my AC. Lexus paid some company to analyze the flakes and they said it was from the human skin (mine!). I took their words because I cannot argue with the expert. #, 4 months later I found out coincidently that the flakes peeled of from my own cheap sun windshield cover. I lost my faith in Lexus and swore never buy anything from that Tulsa Lexus Dealer.great service
by crcomander on 12/09/2016Wayne Arnett the service manager is awesome!! I had been calling and speaking with Cam in the service dept., and I have a 2015 sonata turbo, well the tube coming from the air filter to the turbo had deteriorated where it joined up with… turbo. well they ordered the part and then it kept not showing up, cam would call to update me and I would call cam for an update, well this went on for 2 months. well this week Tuesday I called and cam wasn't in so Wayne took the call he looked at the ticket and was stunned it took this long, he said he would look into it personally and call me back. and he did look into and called me back the next day, he explained that it was a manufacturing defect and Hyundai had redesigned the part, and that is why it took so long, but he put a call in to his contact at the central parts warehouse and got the newly redesigned part rushed over to him. he really stepped up and went above and beyond to take care of me. he explained everything and did the follow-up work. I'm highly impressed and glad I choose a Hyundai for me car. cant say enough good things about Wayne and the way he took control of the situation and got me taken care of.Good service
by Jmjchitwood on 12/04/2016Jim was great! Not too pushy but helped us get what we wanted.Amanda
by PapaSantaFE on 11/20/2016updated 11/30/2016I was very please to have met Ms Barela,sales consultant, she was more than helpful in our purchase of a new SanteFe. This is probably the first time I have had a consultant be as diligent, professional, and willing to explore all avenues… for the right purchase. She was very, polite, social, and knew her vehicles well. She also help us in every way to understand all the features of the new car we purchased and did do a follow up with us. She check to see if there was any other questions, and offered solutions to help us. I found her to be very positive, confident, and helpful in our quest for a new SanteFe. Thank you Regional Hyundai for another good experience, and a great vehicle. We are well pleased. We both recommend your dealership and Ms Barela to our friends and acquaintance. Again thanks and may you all have a Great Thanksgiving.Best experience ever
by Osburn18 on 11/28/2016Talk to Denny over the phone to see what we qualified for. He told us to come up and when we got there he had everything ready. It was the fastest buying experience I have ever encountered. Will def be back in the future.Commission Hungry
by Elizabeth09 on 11/24/2016My experience at this dealership had some highs but a lot of lows. First of all I had mind set on a vehicle when I contacted them in the first place, I never even got to see that particular vehicle, take it for a test drive or nothing. I… did tell salesman exactly what I am looking for, and what payments I am looking for. I feel like at first he ignored all that, until negotiations took place, and he finally understood that I am not out to spend a fortune on a car. The last time I dealt with a car salesman was a year ago at Jackie Cooper in south Tulsa, and that was the most wonderful experience I have had in my life. honestly, I should have just went back to them. When I was finally shown a car that he stated was affordable for me, he could not even tell me the correct price. Moving on, Lets talk about the finance department, when I asked how much my title, tags, and fees were are going to be, he was not able to give me a straight answer. The finance man at Jackie cooper, pulled out his calculator, and took the time to tell me how much I am looking at for it. over all my experience was not bad, I did leave with a really good vehicle, not the price that I was looking to spend, or the payments. On the flipside the salesman was very nice, and had a great personality.New car purchase
by Edyfinn on 11/22/2016Our salesman Denny Dearnand was very friendly & knoledgeable. We will recommend him to anyone looking to buy a car. It was a very pleasant buying experience.Awesome to work with
by ByronBeers on 11/18/2016I truly enjoyed my experience with Regional Hyundai! Every little detail was explained to me in great depth and Jamie Bauer (salesman) was terrific to do business with. I would highly recommend shopping at Regional Hyundai in Broken Arrow!Great service
by Ashleya4902 on 11/03/2016After shopping around for about a month, I was ready to give up on buying a new car. Every salesperson was only interested in getting me in a vehicle for their benefit, until I was contacted by Colby of Hyundai regional. He really took my… wants into consideration, and he truly did everything possible to get me into a vehicle that I was happy with. This is my first new car and I am very satisfied with the service. I would recommend this business to anyone!Cool guys
by Emistewa on 10/26/2016Everyone was polite and friendly. The two men I dealt with were super awesome and were very down to earth with how they spoke and explained things. Overall awesome guys I recommend them.Awesome Service
by dougyoung on 10/26/2016I would just like to say Harold Story & Vince Marcheselli are great people to do business with. I filled out an app online and within minutes was contacted by Harold. He asked what I would be intrested in and that he would have everything… set up for me before I even got there. I had to work late so I sent my wife to look at a few cars since this was for her. My wife was amazed at their customer service skills and how she didnt feel pressured into anything and really felt comfortable. We have bought plenty of cars but by far this is the most Honest, Upfront car dealership you will run across. The people there actually care about you not about selling you a car. My family will definitely be back to this dealership. Thanks again Harold and Vince......
Hyundai Palisade
Hyundai Santa Fe
Hyundai Elantra
Hyundai Tucson
About our dealership
#1 Hyundai Dealership in the state of Oklahoma going on 3 years strong! Family owned and operated in which customer service comes first. Come see why we are #1. This building stands strong with customers like you and the referrals that keep on coming. $150 referral checks for any customer that buys! Look forward to meeting you!
What sets us apart
#1 Hyundai Dealership in the State of Oklahoma going on 3 years in a row. Family owned and operated in which customer service is our top priority. We are here to earn your business and we truly look forward to working with our customers!!!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Thank you for sharing a great review of Kevin and Regional Hyundai!
by Regional Hyundai on 03/25/2024