Regional Hyundai

Wayne Arnett the service manager is awesome!! I had been calling and speaking with Cam in the service dept., and I have a 2015 sonata turbo, well the tube coming from the air filter to the turbo had deteriorated where it joined up with turbo. well they ordered the part and then it kept not showing up, cam would call to update me and I would call cam for an update, well this went on for 2 months. well this week Tuesday I called and cam wasn't in so Wayne took the call he looked at the ticket and was stunned it took this long, he said he would look into it personally and call me back. and he did look into and called me back the next day, he explained that it was a manufacturing defect and Hyundai had redesigned the part, and that is why it took so long, but he put a call in to his contact at the central parts warehouse and got the newly redesigned part rushed over to him. he really stepped up and went above and beyond to take care of me. he explained everything and did the follow-up work. I'm highly impressed and glad I choose a Hyundai for me car. cant say enough good things about Wayne and the way he took control of the situation and got me taken care of.