Customer Reviews of Spitzer Chevrolet Amherst
Review type:
Professional from beginning to delivery
Spitzer Chevrolet
by Papayov on 08/03/2024updated 08/14/2024Andrew Kilbride was excellent. He listened to what my needs were in purchasing my new Silverado and provided it. Was a seemless & not time consuming. Thank youOutstanding service
by Barb on 08/02/2024Spitzer Amherst, Jacob Solanics went over and above. They not only sold and did a trade in, they went to Spitzer in PA to get my Subaru Forester. Jacob had the car and paperwork all done by the time we got there.Barb, it is much to our delight that Jacob provided you the utmost deserving purchase experience with Spitzer Chevy Amherst! Your time and trust in us for your safety and comfort are incredibly valuable and we are pleased to have completed everything in great timing. Congratulations and we wish you safety in all your travels!
This was my second purchase from Spitzer in Amherst. I was impressed the first time. And now for the second time.
We are truly grateful that we are consistent with our excellent service to you and for your continued loyalty and support! We look forward to assisting you again!
Very pleased
by Mark R on 08/01/2024The service I’ve had on my 2021 Chevy Silverado has been 10 out of 10. It took a couple of times to figure out the problem but they got it fixed. Holly Mastrodonato did a great job in getting me in and out and keeping me updated on how… things were going with my truck.Mark, we are truly delighted that Holly provided you thorough communications on your successful visit with us at Spitzer Chevy Amherst for your truck! Your safety and comfort are at the top of our priorities and we are grateful to have completed the service in great timing. Please enjoy the open road in your Silverado!
100% Satisfied Customer!
by AussieDexter on 07/28/2024I found the car I wanted at a dealership an hour from me. I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to make it right by their general… manager, and then I never heard from them again. Fast forward to a few days later, when an online search showed a better deal on the car I was looking for, even the color I preferred…but it was 3 hours away. After discussing it with my husband, I called the dealership to ask about the car and explain my situation. That dealership was Spitzer Chevrolet. I spoke with Dee, a salesperson there. She took the time to look the car over for me, and we set an appointment for later that afternoon for me to see the car. We drove the 3 hours there, looked at the car, filled out paperwork and I drove it home that night. There was a small hiccup in communication after the sale but a call to their General Manager, Jason, set everything right, and Jason took care of a couple small details personally. I am a totally satisfied customer, as a result. It was totally worth the 3 hour trip to Ohio from Michigan to purchase my car from Spitzer Chevrolet in Amherst!Aussie, it is to our delight that your purchasing experience with us at Spitzer Chevy Amherst was turned around to your utmost satisfaction and recommendation for others to check us out! Thank you for taking your time to share your awesome review about Dee and Jason's personal touches to make your visit worth the long drive. Please enjoy your travels with safety in your new Kia!
Jake from Spitzer Chevy Amherst!
by Stiner on 07/15/2024Jacob (Jake) Baxter is highly experienced and greatly personable. There is no deal too —hard for him and his finance team, my deal is testimony to that. Jake and his finance team went above and beyond to ensure I was placed in a new car.… While many others would have blown me away because of the difficulty, he worked harder and delivered me more than I expected. Jake saved me time from wasted time at the dealership and made the whole car buying process pain-free by doing everything through the phone. I arrived, signed the papers, and drove home. Nothing compares to having a trusted, experienced, salesperson that makes you feel like a friend. I will continue to be a loyal customer of Jacob Baxter and Spitzer Chevy Amherst and refer all my friends and family.Stiner, We greatly appreciate you for leaving Jake this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jake could provide you with top notch service. We are delighted to know that he is highly experienced and greatly personable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Chevrolet Amherst team!
Great experience
by Dave on 06/12/2024I was looking for a vehicle for a while. I reached out to Mark Turner at Spitzer Amherst and I am so happy I did. Mark is a great guy who was very patient and answered all my questions. Very happy I contacted them !!Dave, thank you for your time and feedback. We are delighted to hear that your shopping experience with Mark Turner was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed!
totally satisfied
by keith salinski on 05/03/2024I am 69 years old and have been to many dealerships in my time--the experience I had at Spitzer was the absolute best---Alice Dennis,my salesperson, was awesome-she made it so easy while thoroughly going over every detail with the… sale--everyone I came in contact with at Spitzer was very courteous and polite--would absolutely recommend them!Hi Keith, Thank you for sharing the positive experience you had with Alice! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Makes Buying Easy and Fast
by Linda on 04/18/2024When I requested that my husband go with me for a routine oil change I had no idea I'd wind up purchasing a new car. Chase Raymond was knowledgeable and accommodating, showing us the choices in new vehicles and in the time it took to do an… oil change we had our new Equinox purchased. Thank you for making everything so simple and ladies - - think twice before taking your husbands along to get your oil changed.Linda, We are so glad that Chase provided you and your husband with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Thank you for your positive review and recommendation! Please do not hesitate to let us know if we may ever be of further service to you.
Brett C & Jacob B
by TP on 04/02/2024I just did another lease with Brett C and Jacob B. They made it so easy and effortless. Answered questions right away. I never felt I was bothering them with my questions. They just made me feel they went above and beyond for me. I… defiantly would send anyone to them.Thank you for leaving Brett and Jacob this positive review! We are always here to go above and beyond. It is our pleasure to assist you in any way possible. We wish you safe travels, and hope for an opportunity to work with you again in the future.
Pleasant transaction!
by Doug Freeman on 03/05/2024Everyone involved was friendly, professional, and helpful. Every step well explained. Mark Turner was especially helpful and professional. No hard sell, just friendly guidance and information.Thank you so much for your excellent review, Doug! We are honored by your business, and so glad that Mark could provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels until we meet again!
Focus on this !
by Greg Turner on 02/15/2024Jacob S. Is the man. He went out of his way to make sure my purchase experience was great, he was informative and made sure I understood everything, I didn't feel rushed or pressured an absolute 5 star salesman.Thank you for your wonderful review, Greg! We are so glad that Jacob could provide you with top-notch service and make your experience with us remarkable. Safe travels!
Great sales experience
by Kobby on 02/01/2024Austin Loudermelt was assigned my inbound call to help me learn more about a used Jeep. Austin was responsive and worked promptly to answer questions. He also asked the right questions, listened well and followed through on my asks. He met… our expectations to keep the sales process simple. I would recommend Austin as a sales associate.Thank you for taking the time to leave us this amazing review! We are overjoyed that Austin provided you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!
Great experience!
by Tamara on 02/01/2024I had a good experience at Spitzer Chevrolet Amherst. Jacob Baxter was very helpful and nice during my time there. The dealership didn't have to color I wanted, and he was able to find it at another Spitzer dealership. Everyone that I… dealt with was very nice and friendly. It was an easy car buying experience.HI Tamara, Thank you for leaving Jacob this positive review! We are so glad that he took great care of you and made your experience with us as smooth as possible. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!
The best in town!!!!
by Rob lamboy on 01/13/2024Jake Baxter was phenomenal excellent customer service and very professional. Made my truck buying experience one to remember!!!Thank you so much for your positive review, Rob! It's great to know that Jake provided you with top-notch service. Your satisfaction means so much to us. We warmly congratulate you on your new truck and wish you the safest of travels until we meet again!
Happy Customer
by Ronald Bell jr on 01/04/2024This was my second vehicle that I had purchased from Jacob Solanics at Spitzer. I traded my Silverado in and when we could not find one in my price range he had me test drive a few new models in my price range until we found the right fit… for me. Long story short I am very happy with my 2024 Blazer and I will see Jacob again when this lease is up. Thank you Jacob.Ronald, Thank you so much for your wonderful review and recommendation! We are so appreciative of the opportunity to work with you, and thrilled that Jacob made your experience with us successful. Congratulations on your new 2024 Blazer and please do not hesitate to let us know if there is ever anything more that we may help you with.
My first Vette
by Alex SD on 01/02/2024Jacob Baxter and team at Spitzer Chevrolet Amherst made it happen on getting my dream car. I am glad to have Jacob Baxter to help me through the process of ordering my vehicleAlex, Thank you so much for your excellent review! We are so glad that Jacob could get your automotive needs taken care of. It is an honor to have earned your confidence and loyalty. Please do not hesitate to let us know how we may be of further service to you!
All I have to say is thank you !!!
Glad I went to Spitzer Amherst
by Tim on 12/30/2023From prior experiences, I would have normally skipped Spitzer Amherst but its been years since I’ve been there so I thought I would give it a try. After meeting and talking with Alice Dennis, I see the high pressure, dirtbag sales practices… have changed. Alice was very knowledgeable, helpful and fare thorough out the whole process. I’m looking forward to continued business at Spitzer Amherst.Tim, We are so glad that Alice could be of valuable assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! Our guests' satisfaction is our utmost priority at our dealership. We hope for an opportunity to work with you again.
Love my leases!
by Donna C on 12/09/2023I have leased numerous cars through Spitzer Chevy Amherst. Working with Alice Dennis each time has been a real plus for me. I admire her vast experience & knowledge, professional attitude and easy going personality. Alice makes car buying… easy!Donna, Thank you for your 5-star rating! We are happy to hear that Alice could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!
Very professional sales staff; they knew their products!
by D L Dean on 12/06/2023You are welcomed as a friend, not just as a customer. I was pleased with the atmosphere and entire staff, including the service department.Thank you so much for your 5-star review! We are pleased to put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!
702 reasons
by Billy Mac on 11/22/2023I can think of 702 reasons to buy your next vehicle from Spitzer Chevrolet in Amherst Ohio.I drove 2 hours in hurricane like weather for my Ram TRX.My salesman Mark Turner made this possible for me by going the extra mile and handling… things perfect and effortlessly.Also a shout out to Jason and Dave for making all the paperwork easy and a fun experience.I will consider Spitzer for my next purchase.Thank you so much for your excellent review, Billy! We are so glad that Mark, Jason, and Dave took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Ram- on behalf of the entire team!
Did It Again
by Jean Tyree on 10/13/2023Staff went the extra mile to make sure we were satisfied. Good selection of vehicles. This is the second purchase this year. Both times our sales person was Mark Turner. His knowledge and tireless attention made our purchase experience very… smooth. A shout out to the service department for their hard work also.Hi Jean, Thank you so much for your excellent review! We are so glad that Mark continued to provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new car and we look forward to working with you again!
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Traverse
Spitzer Chevrolet of Amherst has a long-running reputation that embraces premium customer service. Our automotive family was established in 1904 and features driven sales professionals who are paid on volume and customer satisfaction, so you know you’ll never overpay. Coupled with an impressive collection of new, used and certified pre-owned Chevrolet vehicles, it’s clear that our Chevy dealership in Amherst, OH, is driven by its commitment to excellence.
Stop in today to see how we treat each and every client like family. Our premium customer service extends from the sales floor and the finance office to the service center and parts department. We are the only full-service Chevy dealership in Amherst, OH, that prioritizes your needs.
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
- Customer Lounge Area
- English
- Spanish
Papyov, it is always our goal to provide such efficient and gratifying experience with us at Spitzer Chevrolet Amherst! We are so grateful everything was seamless earning your recommendation a long the way. Congratulations and we wish you enjoyment in your new Silverado!
by Spitzer Chevrolet Amherst on 08/15/2024