Spitzer Chevrolet Amherst

I found the car I wanted at a dealership an hour from me. I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to make it right by their general manager, and then I never heard from them again. Fast forward to a few days later, when an online search showed a better deal on the car I was looking for, even the color I preferred…but it was 3 hours away. After discussing it with my husband, I called the dealership to ask about the car and explain my situation. That dealership was Spitzer Chevrolet. I spoke with Dee, a salesperson there. She took the time to look the car over for me, and we set an appointment for later that afternoon for me to see the car. We drove the 3 hours there, looked at the car, filled out paperwork and I drove it home that night. There was a small hiccup in communication after the sale but a call to their General Manager, Jason, set everything right, and Jason took care of a couple small details personally. I am a totally satisfied customer, as a result. It was totally worth the 3 hour trip to Ohio from Michigan to purchase my car from Spitzer Chevrolet in Amherst!