Crescent Ford
Today 8:30 AM - 7:00 PM
Customer Reviews of Crescent Ford
Review type:
Ford Bronco Sport Badlands
by Badlands SP on 09/09/2023
Absolutely great experience! Sometimes it’s not the price the rebate the haggling ! It’s about feeling comfortable understanding the customers needs and focusing on helping them get the car they want . Jerry was our salesman and the guy… came across the parking lot to greet us and right away I felt at ease his smile his attitude was infectious. We drove the Bronco Sport Badlands and bought it ! Thanks Jerry and also to Kim that handles the contracts it was a wonderful experience thanks Cresent Ford in High Point !! They will keep you rolling!!
68 reviews
Sort by:
Servicing
by 2015explorer on 11/09/2015I took my 2015 Ford Explorer in for its first oil change and tire rotation. Everyone was courteous and professional. Very happy with overall experience!Great service.
by Lawrence9959 on 10/27/2015updated 11/09/2015Service on my Ford truck was performed promptly, thoroughly, and in a courteously. I am very p;eased with the Service Department and would recommend it to others needing dependable auto service.Awesome service department and personnel
by papa1760 on 09/24/2015updated 11/06/2015The service was excellent service personnel do a great job very helpful and very friendly. I've used this service department multiple times and never been dissatisfied keep up the good work guys I'll be backGreat job - awesome experience
by nick1277 on 09/26/2015updated 11/06/2015Awesome experience, left Green Ford because of lousy experience and sleazy sales tactics and I got a C-Max from these guys - in and out in less than 3 hours. Great job!happy ending
by bankhead6891 on 09/28/2015updated 11/05/2015took my mustang there to get my trans fixed and stuff and they fixed other problems that i didn't even ask for or even came there for when they fixed all that stuff that was under warranty i was happy and glad for there hard work even tho… they kept my car for to long but it was worth itExcellent service ,Spring
by Spring2766 on 08/24/2015updated 10/27/2015Since I bought my car "Ford Five Hundred" on 2005 the services had been the best & the staff really good. Thanks for your good job !!!!!!!!!!Great people, treated us very well
by bnkistler on 10/14/2015Jerry was a wonderful salesman and took very good care of us. When I had to bring the car back after a few days because of a strange noise he made sure I had something to drive while they were fixing it. I thank the shop for fitting it in… unexpectedly and for finishing it that day. I love my car and would recommend Cresent Ford to everyone!Great service
by Tony2705 on 08/24/2015Service appointment on one of my vehicles. Friendly, attentive, informative staff. In and out within 45 minutes.Thank you so much for the wonderful review, Tony2705! Here at Crescent Ford, we truly value you and your business and we hope to see you again!
Warranty work
by LParman on 08/21/2015Excellent service, had ready when promised!! Great service department!!Great serivce and courteous as usual
by jroux7912 on 07/30/2015The service and time spent to do so was on target and professional as always. I also had Tim research issues with my transmission which they found the cause of my issue and we're working to a solution date once the parts arrive.We're glad everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do to assist you!
Great and Wonderful Service. Clean Services
by sbooker2007 on 07/14/2015updated 07/29/2015The experience that I received at Crescent Ford was remarkable. I would like to thank both my salesman, Michael Curtis and D. Parrish for the deal that they provided me. I will more than likely recommend this company to all my friends.… Thank you for the great service.Crescent Ford A1
by ovc4 on 07/10/2015updated 07/17/2015I was in yesterday for service on my 2014 Fusion. The work was done in a timely manner Bob and all the guys in the service dept are always friendly. Had a moment to speak with my salesman Michael Curtis looking forward to doing more… business in the future. Crescent Ford is A1Driveline vibration
by BGuffey1514 on 07/01/2015updated 07/11/2015I appreciate the service I received from Crescent Ford. I was given a loaner vechicle to drive while my warranty work was being performed. I believed the service department did their best to fix my problem. I had a bad diveline vibration… from 50-70 mph, the rear-view mirror would shake above 70 mph. The mechanic replaced the driveshaft first, which did not fix the vibration. Then, a new ring & pinion, seals, bearings, and fluids were installed. This eliminated 90% of the vibration, there is still a slight vibration remaining. I had my wheels road forced balanced afterwards, but there is still a minor vibration. Thank you, Brian GuffeyLove Cresent Fors
by Erin738 on 07/09/2015My Chevrolet HHR was hit by a deer. The body shop at Cresent Ford did an excellent job repair the damage! The staff was very helpful and nice.We appreciate your feedback of our Staff's outstanding service, Erin! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Service, Professional Guys, Nice Facility... A Bit Pricey
by MisterStan on 06/29/2015I appreciated the honest, sincere concern in evaluating and diagnosing the problems, and the prompt notification once the problems had been found. I felt that the price was a bit higher than it should be; however, I do appreciate the… confidence I can have in knowing the problem WILL be discovered, and corrected, when I take my vehicle to Crescent Ford Service Department.Great Service, Excellent Staff, Beautiful Facility
by JGibhardt on 06/27/2015Friendly, Trustworthy Staff! Clean and new facility. Service experience was fantasticCrescent Ford Body Shop
by USOCAL on 06/24/2015Yvonne and her entire staff are to be commended for an excellent performance. From communication, timely response, constant updates and excellent craftsmanship, they far exceeded my expectations. I have already referred Crescent Ford… many times and will continue to do so. Thank you again for such a great experience! Robert A. BlakeAlways great service.
by DocsRocknRoll on 06/22/2015Will Warren did a great job. My AC was beginning to fair and he resolved, changed my oil and rotated my tires while I waited for it. I have two Fords that are being service as needed at Crescent. Always a great experience. See you… soon. Larry FlaggQuick service; Great repairs
by planedesign on 06/03/2015updated 06/15/2015I needed a 150,000 mile checkup, inspection, oil/filter change, and had a disturbing shudder at certain times that felt like a transmission issue. I called the service department, got an appointment for the next day, and dropped it off in… the morning. Service personnel were pleasant and took their time to listen to my concerns and discuss possible issues/repairs. I got a call later in the day that everything was ready, and picked up the same day. The truck ran better than ever, and the worrisome shudder was gone (cylinder misfire issue, not trans.). I was very pleased and feel secure knowing the dealership did the work and will back it up. Thanks Crescent Ford!Oil change
by Karen7563 on 05/26/2015updated 06/05/2015I have a Ford Edge and love it. I do not usually have my car serviced at a dealership but they have done a great job.Buying experience @ Crescent Ford in High Point, NC
by 2015Explorer on 05/19/2015Our experience w/Crescent Ford was one that we felt comfortable w/no high pressure sales. Our Salesman, Alan, was awesome in being friendly and having the knowledge of the 2015 Explorer. The purchasing also went smoothly and fairly… quickly. Loving our new vehicle! Definitely will purchase from Crescent For again! :-)Thank you for taking the time to leave us your response to our Staff's outstanding customer service, 2015Explorer! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
About our dealership
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Crescent Ford, Inc.!
by Shelly Rose on 09/12/2023