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Customer Reviews of Crescent Ford

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68 reviews
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  • Outstanding service with very friendly and helpful staff

    5 out of 5 starsby mmarble on 05/19/2015

    Just simply an outstanding experience from start to finish. Will and the group were a total joy to work with. Ford has made a real mess out of what should be a simple maintenance procedure of changing spark plugs. I have heard TONS of horror stories with these models and the plugs that were used and was quite apprehensive about the expected high bill. The Crescent team showed the quality of their work by completing the job in a fraction of the time expected and not a single bit of the horror stories I'd heard in the past. My truck is good as new and so is my confidence in Ford. Thank you.
    • mmarble, your positive review means a lot to us and we’re happy we could help you! If there is anything else we can do to assist you, please let us know! Take care, mmarble!

      by crescentfordnc on 05/29/2015

  • Love Crescent Ford

    5 out of 5 starsby sbilco on 05/06/2015

    Great friendly service. They treated us like family. I have used Crescent Ford for my auto needs for more than thirty years. Their staff are knowledgeable and pleasant.
  • Warranty Service/recall

    5 out of 5 starsby pward3179 on 05/05/2015

    Very professional and fas serviceon a warranty recall for our 2014 Ford Focus with the Dual Clutch transmission.
    • pward3179, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business!

      by crescentfordnc on 05/07/2015

  • Quality Service

    5 out of 5 starsby oldhomer on 05/03/2015

    The quality of work and the associates were outstanding.
    • oldhomer, your positive review means a lot to us and we’re happy we could help you! We are happy to hear that we were able to gain your trust in our business and we hope to see you again!

      by crescentfordnc on 05/05/2015

  • Crescent Ford 2014 Ford Fusion SE

    5 out of 5 starsby tvilleron on 06/03/2014
    updated 06/10/2025

    I especially enjoyed working with Allan A, our salesman. He's a very friendly and helpful sales rep. I would definitely return to Crescent Ford to work with him again; in fact, (as I mentioned to him personally) he is my all-time favorite sales agent. It was also a great pleasure to work with Kim our finance agent, she was also very helpful, and she provided my wife & I with additional resource information. At this time, I envision my family continuing to engage in a long time relationship with Crescent Ford. Our 2014 Ford Fusion SE is the third new vehicle purchase from Crescent Ford, and I see not reason to go anywhere else. Thank you all and good day.
    • Thank you and congratulations on your purchase! We are so very pleased that Allan and Kim could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Fusion! Follow us on Twitter and like us on Facebook to catch the latest specials! Best, Jeremy Bertschi - Jeremyb@crescentford.com

      by crescentfordnc on 06/04/2014


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