Crescent Ford
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Dealership Service Review
service Rating
Driveline vibration
Written byon 07/01/2015
updated 07/11/2015
I appreciate the service I received from Crescent Ford. I was given a loaner vechicle to drive while my warranty work was being performed. I believed the service department did their best to fix my problem. I had a bad diveline vibration from 50-70 mph, the rear-view mirror would shake above 70 mph. The mechanic replaced the driveshaft first, which did not fix the vibration. Then, a new ring & pinion, seals, bearings, and fluids were installed. This eliminated 90% of the vibration, there is still a slight vibration remaining. I had my wheels road forced balanced afterwards, but there is still a minor vibration. Thank you, Brian Guffey
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable