Customer Reviews of Tindol Ford ROUSH
Review type:
Great Service Advisor
Tindol Service is the BEST
by MattieSpriggs on 06/14/2017Robert Campbell is awesome! I'm live in Bossier City, Louisiana, and come to visit the Gastonia area to see my family. I needed my car repaired before I left to go back home, and Robert was able to get my car in and out of the service… department quickly. Thank you!Phone call
by Jimswim on 04/15/2017It was a pleasure to make a call,say what I wanted to buy,sight unseen,best car I've ever bought. Great color too.Sales person was great(Crazy Mustang Man)you know who you are!!I can't say thanks enough for getting me the best proformance… ,handeling car I have rode in or owned, what a feeling! Thanks againCar purchase
by Dellinger99 on 03/27/2017Earl Tindol Ford had a very fast and courtesy manner when I purchased my used car. Answered all my questions and was very friendly. My car buying experiencing with this dealership was excellent.We are so happy to hear that you had an excellent experience!! We strive for that everyday!! Thank you for joining the Tindol Family.
Normal Service
by southwood47 on 03/19/2017Had oil, oil filter changed and tire rotation done. Great dealership to do business with.Great experience
by 1930fordpu on 03/11/2017The sales people were a pleasure to work with, I told him what I wanted and after a short negotiation they got me the price I wanted, the low interest rate I needed, and a short loan term that I asked for. I will definitely purchase another… vehicle with Earl Tindell fordThank you so much for letting us know that we are doing a great job! We really appreciate you!! Thank you for joining the Tindol Family!
Fine Purchasing Experience
by cashbailey on 02/26/2017updated 03/10/2017The folks at Tindall were great to work with. Straight info. with no bs sales games. I hope the service dept will be as good as their sales dept.Thank you so much for putting your trust in Tindol. We try our best not to disappoint. Congratulations on joining the Tindol Family.
Purchase of Super Duty F350
by Philip_K1 on 03/01/2017From my first inquiry on this truck, through the buying process to service after the sale, Tindol Ford in general and Paul Poston in particular have lived up to expectations 100%. I have never dealt with a dealership that worked so hard to… satisfy a customer and deliver what they say. I have found my Go to Ford dealership. Thanks, Phil KPhil, Thank you so much for taking time to leave us this wonderful review!! We are so happy to hear that the whole process was smooth and enjoyable. Thank you for joining the Tindol family.
Great Service
by Rob1249 on 02/05/2017Thanks to the service crew. They were able to squeeze me in at the end of the day to complete an inspection.Good service
by dannyzuko on 12/28/2016Josh took good care of my car. I appreciate that.Glad to hear Josh took good care of you and your car. We are thankful for your business and we appreciate you taking time to let us know you are happy! Natalie Tindol
Team Roush! Outstanding
by scramola on 12/19/2016Lyle, Trevor, Julie and the Finance guy were all a pleasure to work with. No games, just good information and a quick transaction.Thank You for your review! That's exactly what we strive to do....no games and great service! We appreciate your business so much! Have a great holiday season! Natalie Tindol
Best car buying experience
by 3r5s41k2 on 12/03/2016updated 12/09/2016Brian Tims at Tindol Subaru was a breeze to work with, responsive, respectful, friendly and honest. I also support Tindol for being a supporter of WFAE and for their friendly service.WOW! What great words to describe Brian! And he fits every one of those words. We will make sure he gets your comments. We love supporting WFAE and the community in general. Thank you for the opporutnity to earn your trust and we are thrilled you are happy with your experience. Natalie Tindol
Great experience.
by 1357973 on 12/01/2016updated 12/09/2016From sales to delivery, Tindol Subaru exceeded expectations. Our new CrossTrek is great. I highly recommend this dealership.The Cross Trek is a stellar vehicle and you will love it! Glad we exceeded your expectations and we will continue to do so. Thank you for your awesome comments and thank you for your business! Natalie Tindol
Second oil change
by Hector9308 on 11/22/2016updated 12/05/2016They schedule the service for me, I'm very busy and could not make time for this but they scheduled for a Saturday morning and worked out perfect for me and force me to do the service that was needed, Thanks.Service work is not the most convenient thing to get done, so I'm very happy to hear we worked with your schedule and made it easier for you. Thank you for your business and we'll see you soon! Natalie Tindol
First buy from Tindol Ford
by Horryco on 12/05/2016Drove 3 hours from Charleston S.C to buy my new F150 . The truck I called about after viewing on the Internet web site was ready when I got there, Everything as we agreed to by phone including price. A+ experience. I hope we can do… business again.Thank you for driving all that way to see us! So thankful it was worth the drive and we would love to earn your business and your friends' business in the future! Hope you are enjoying your F150 and please know how much we appreciate you choosing us! Merry Christmas! Natalie Tindol
Bought a Roush mustang
by Allpoo16 on 11/02/2016Lyle sturgis is the best damn salesman I ever dealed with, very nice and helpful with the sale, would recommend him to every one!!!!We think Lyle is pretty amazing too! He is sincere and passionate about Roush and taking care of his customers. Thank you for your business and thank you for recommending Lyle to every one!! Natalie Tindol
Exceptional and Amazing Subaru buying experience!
by Backnforth on 11/01/2016Unfortunately while driving south from PA to our home in Florida; we had a major auto problem and needed to purchase a new car immediately! Using the Internet I investigated more than 5 Subaru dealerships and ended up purchasing a 2017… Subaru Forester from Tindol Subaru. The salesman Doren Moore was compassionate, informative and wonderfully aggressive in getting me the BEST DEAL POSSIBLE! He worked so hard to make it happen and even had the car delivered to me in South Carolina where I had been towed to after my major vehicle issue. The exceptional customer service and attention to detail was beyond compare. He didn't just make promises...he delivered! I will highly recommend this dealership to everyone. Thanks for making this experience pleasantSo thankful we found each other and that you had a happy ending to a potentially horrible situation. Thank you for your kinds comments about Doren and we appreciate your stellar review! Happy Driving! Natalie Tindol
Awesome Ford Dealer
by MrClean45 on 08/05/2016updated 08/15/2016I have bought two Super Duty trucks from Tindol Ford in the last year. Both deals were agreed to over the phone because I am two hours from Tindol's location. Always professional and vehicles and deals were always as presented over the… phone. I will drive two hours any day to receive the service and honesty that you get at Tindol. Make sure you ask for Paul Poston. He is the best.Text function lacks a lot
by AMUNZELL on 08/07/2016If you want to reach them you may want to call.. Text function rates a 1..I got the first response in a couple of minutes about two trucks. Once they said they were checking on the price of the second truck it's like they disappeared. If… you don't want the business this is a good way to go about it! I'll take my business elsewhere. If I'm not mistaking, there are plenty of Ford Dealerships in Charlotte.Hello Mr. Munzell, I would like to check into this for you. We do advocate calling, texting and emailing. We should be using all methods until the customer responds. We typically continue to use the method that the customer responded with. Not sure if that is the case here or not but I would love to learn more so we can coach on how to improve. Please feel free to reach out to me at julie.petree@tindolford.com or call me at 704-884-2201. Thank you for taking the time to let us know your thoughts and I look forward to hearing from you. Julie Petree Tindol Ford
Pleasurable buying experience
by ElleenF on 07/06/2016I had contacted the dealership last year and was unable to finalize a sale; however I continued to search their website for the vehicle is wanted which was firm. In the last month I found the vehicle I was interested in purchasing. Once I… spoke to Julie she followed up with me and by the end of the day all worked out and three days later my purchase was done after almost two years of searching!So glad you found the car of your dreams! I'll make sure we thank Julie for taking care of you. We appreciate you giving us the opportunity to earn your business. Happy Driving! Natalie Tindol
my pickup adventures Tolliver
by denn1010 on 07/05/2016I was greeted promptly And was shown a fine Line up of New and used trucks. I was Treated more than fair. I was Treated like Family. Dennis TollThank you for your comments Dennis! One of our core values here at Tindol is "Family Atmosphere" so I'm so glad you experienced that. We appreciate you! Natalie Tindol
Glad I made the trip!
by BruceDb on 06/17/2016As I live in Denver, driving to Tindol in Gastonia takes about 45 minutes. However, the level of service I have received makes the added drive time well worthwhile. Service was timely and reasonable, and the personnel I encountered were… exceptionally friendly. Tindol is an exceptionally well-managed dealership with excellent customer service.Thank you so much for making the drive for us! We really appreciate your comments and we will do whatever it takes to continue to earn your business. We do care and I'm glad it shows! Have a great summer, Natalie Tindol
Tindol Ford ROUSH has been family owned and operated in the Gaston County and Charlotte Region for over 40 years. With great focus on our core values of Integrity, Excellence, Growth, Commitment and Family Atmosphere, we truly treat our customers like our second family. We are proud to be friendly and low pressure, yet extremely competitive and the BEST in taking care of our customers! We are full service, offering new and used car sales, major fleet and commercial truck sales, service for all makes and models, genuine Ford Parts and Accessories, a state of the art Body Shop, and the largest selection of ROUSH Mustangs and trucks in the entire world! We have the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including the world famous Mustang. Think Tindol, Trust Tindol, Love Tindol!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Jim, Thank you so much for your kind words!! We are so happy to hear that you loved your experience with us and that you are in love with your vehicle!! We will pass on your love to the Crazy Mustang Man too!!
by tindol_ford on 04/18/2017