Customer Reviews of All American Ford in Old Bridge
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Donna at All American Ford
by Peter Femia on 07/02/2025
Donna made my car buying experience a true delight! Her knowledge & friendly demeanor helped to make my trade in & purchase go as smoothly as possible.
288 reviews
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Rachael was amazing!
by Pearl7268 on 06/14/2015Although there were issues with the service, Rachael Curry more than made up for it. She handled the situation as a true professional!great selection! and price
by joeOCMD on 06/08/2015The entire staff was awesome. James was very helpful with all my questionsUsed car
by stevek819 on 05/29/2015updated 06/08/2015The salesman,s Rich was great. He went over every detail from beginning to end.Excellent Customer Service
by dhatter6908 on 05/25/2015updated 06/08/2015We are leasing a Fusion Energy. The check engine light appeared and we brought the car in for service. We were given a loaner for the day until our car was finished. Excellent service!!!Always well done repair and customer service
by mommabear1216 on 05/29/2015updated 06/05/2015It's always a pleasure to interact with Tara Ross. Her customer services skills are fantastic. She keeps the customer (well, me anyway) in the loop about the status of the work being done as well as the cost involved. The repair took a… little longer than expected because an issue arose while test driving my car after the repair but the dealership was accountable. The mechanic is always tidy, putting down a paper sheet to protect the floor of my car and well knowledged in the work being performed. I immediately noticed a difference in my brakes as soon as I got in my car to depart the dealership.Very good service and very nice staff.
by Mags5130 on 05/29/2015updated 06/05/2015Your staff is very helpful and Curtis....still one of my concerns need to be addressed thank you for your help.Great service, surprisingly pleasant experience!
by Kimberlyh74 on 06/05/2015I had a 7:30AM appt, kind of wish you opened at 7:15. 7:30 on the dot the doors opened with a smile. EXCELLENT service by Kathy, she immediately introduced herself to me and shook my hand. She needed the mileage on my car and… didn't even ask that I go get it. She went out for it and obtained my insurance card for me for the loaner car. I was very impressed with that service. She also walked me out and made sure to point out the loaner car. Pick up went the same way, was greeted by Rachel who immediately knew where my paperwork was and what was done to the car. Being a female it can be intimidating to walk into a service department but not with those ladies. It was a pleasure to actually have my car serviced. The online appointment scheduler was also an excellent tool. loved it. Thank you for making my experience a pleasure rather than an intimidating hassle.recall
by JimC9299 on 06/05/2015Eveything was great, the people ,the service was good. Have nothing but good things to say.Great Car Buying Experience Start to finish -NO NONSENSE
by nancoec on 06/05/2015From the moment you walk through the door from receptionist to sales to management , absolutely all professionals !!! Sorry I purchased last 3 cars from DANA . Dave Deorio and staff will have my business from now onGood service and nice car
by Ganda8683 on 06/04/20152015 Ford Escape;Tom from the Subaru side was very nice and really helped me decide on getting a Ford instead of a Honda. I am also very pleased with his help in getting the trunk tray and retractable cover. The person at the desk when I… picked up my plates was very busy talking to another employee and cannot be bothered even after another employee told him I was there. This man was introduced to me as a manager when I first got the car but he never even turned to look at me. Shame on this manager. The person who tried to get his attention was the one who looked for my plates and screwed them to the car. I did not catch his name but I appreciate the help and attention he gave me. Overall, I am happy with the service and the car.A Trip to the Ford Fantasy Service Hub
by FordFantasy on 06/03/20152012 Ford F-150 STX........Service was "Superb" as always, and the staff were professional and friendly....Thank-you for continually making it a pleasant experience at your dealership..Sincerely, Michael A. Pruserservice
by daveford3475 on 06/02/2015very friendly service car was ready when asked forGreat Service
by mattm1107 on 06/02/2015Service is always good. I've been getting my expedition serviced here for over 7 years. Staff is helpful specially Rachel and PatGreat service
by rcomforto on 05/19/2015updated 05/29/2015Work was done properly and service management was extremely accommodating.good experience
by toycars9916 on 05/20/2015updated 05/29/2015Great service overall I had a good time n salesmen n general manager was awesome I enjoy my new mustang alotGood Service, but what is up the loaner Cars for the extended warranty?
by Jimslat on 05/29/2015The one pet peeve I do have is the availability of a loaner vehicle. I have the full extended coverage which includes a free loaner car. Why is it that this dealership never has one available, unless I set up an appointment to coincide with… the availability of a loaner? What happens if my vehicle has a breakdown and is brought in an emergency and no loaners are available? I have the top Ford Factory extended warranty that includes a loaner while the vehicle is tied up and cannot tolerate being told no loaner is available. I use my vehicle for business and must have transportation available 24/7. My last several Fords were purchased by Flemington Ford and they never had a problem making sure I had a loaner, even if they had to rent a vehicle. If All American Ford cannot accommodate me with a loaner during an emergency repair I will take my business back to Flemington Ford. I paid a lot of money for the extended warranty and I expect to be treated properly.Perfect Service!
by KarenW6964 on 05/28/2015The service at All American was fast and friendly. I will certainly not hesitate to have my car serviced there again in the future. What a wonderful staff!Service Department
by Runner7719 on 05/27/2015Rachel Curry at All American Ford is the best! Rachel is very helpful when it comes to having our vehicles serviced at All American Ford. We love dealing with her and she is a true asset to the Ford service department.Ford Fusion
by Ken635274 on 05/27/2015The service was good they fixed my car thank you All American FordNice Change
by NiceChange on 05/25/2015Had my car serviced and it was a pleasant experience. A nice change was being able to pay right from the Service Dept; no need to step out and go over to the Cashier. I'm not sure that it's a permanent change but it was convenient and I… like it. Oh, and they washed my car as a part of the service; that's new.Thank You Oasis Ford
by Kam9791 on 05/25/2015I had a great experience at Oasis Ford. Claudia and everyone else were very helpful and nice to deal with. I got a great car that has a lot of technology in it and is very comfortable to drive in. Also, I am happy about my monthly payments… for the car. Can't thank everyone enough for their help.
Subaru Crosstrek
Ford Explorer
Ford Escape
Subaru Forester
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About our dealership
All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership
What sets us apart
Proud Sponsor for JAR of Hope
Ford Partner in Quality Award Recipient
#1 Ford Dealership in New Jersey
President's Award Recipient
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
Congratulations on your new car, Peter! We are delighted to hear that Donna and the team made your purchase a wonderful experience. Thank you for choosing All American Ford in Old Bridge!
by All American Ford in Old Bridge on 07/07/2025