All American Ford in Old Bridge
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Dealership Service Review
service Rating
Always well done repair and customer service
Written byon 05/29/2015
updated 06/05/2015
It's always a pleasure to interact with Tara Ross. Her customer services skills are fantastic. She keeps the customer (well, me anyway) in the loop about the status of the work being done as well as the cost involved. The repair took a little longer than expected because an issue arose while test driving my car after the repair but the dealership was accountable. The mechanic is always tidy, putting down a paper sheet to protect the floor of my car and well knowledged in the work being performed. I immediately noticed a difference in my brakes as soon as I got in my car to depart the dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes