Habberstad MINI
Customer Reviews of Habberstad MINI
Review type:
On a snowy day
by Jen on 01/21/2024Snowy weather and I was greeted with a smile and asked how the drive over was. Service was great, was offered a loaner but we all decided since they could work on the car right away to wait. All done, everything was explained and I was… even given a 50 dollar coupon off the service I requested. Score!Service with ease
by Teeplum on 09/07/2023Excellent service and efficient Wendi Berke,excellent service manager. Kind and caring details every thing that you need to know regarding your cars service.We're delighted to know you had an excellent experience with Wendi! Your feedback is greatly appreciated by everyone here at Habberstad MINI!
Mini Huntington Service is Tops
by ILoveMyMiniS on 09/24/2015Dropped my mini off for typical service, oil change, milage service, etc.. Mini by far has the best service and the people who run the service @ Mini. They were prompt, fast, and were willing to make any accommodation to fit me.. If you… don't own a Mini, you should, if you do own a Mini, you should bring it to Habberstat Mini, by far the best service I have ever received. A loaner, the service, and the people make Mini Service GREAT!!! A+++ RobThank you for your review and recommendation! It's great to hear about your wonderful experience with the service department. If you ever need anything else, don't hesitate to reach out!
Pre Owned Mini Cooper Haberstad Mini
by TJDP on 06/08/2015I had my oil light come on when I was about to leave for work. Stopped at my local Mechanic Brigandi Bros (best in Suffolk County) to see if it was a quick fix. He recommended I do not drive the car and bring it to my dealer as it should be… under warranty. I called Mini Road Side assistance and with no questions asked they towed it via flat bed (highly recommend) to my dealer. The dealer worked on it the next day and within 24 hours Tracy called me and told me my car was ready free of charge. When I went to pick up my car they asked if I had ten minutes as they would like to wash the car. With that said..... five stars from start to finish with Haberstad Mini. I am sorry to say but I forgot the young mans name who was working the counter with Tracy but he was great also. No questions regarding what gas I use, show me the oil change history etc. Nothing just a simple in and out with no hassles. They were even nice enough to assure me that if my car was not ready they would have a loaner of equal value readily available for as long as I need. To close I receive a call from Tracy the next day checking up to make sure all is running smooth. I would highly recommend Haberstad Mini. PS....Phil is a great salesman. I bought my car a year ago and never felt like I was being dragged over the coals. We all know that feeling with dealers. You almost feel like you need a shower when you are done with them. Not here.Hello - We're happy to hear the Habberstad team was able to meet your expectations. Thank you for taking the time to leave this review, and we hope to assist you again in the future. Best, James McCarthy General Manager JMCCARTHY@HABBERSTADBMW.COM 631-271-7177
MINI Service @ Habberstad MINI
by mermaidsue on 05/08/2015Although it's always heart-racing when a dashboard light goes on, everyone at Habberstad MINI - from Philip in sales to Tracey & William in service are always kind, efficient, and helpful. When the yellow check engine light came on I was… nervous. I emailed Philip, who called me right back, and assured me the sky wasn't falling. I also called Service and they hooked me up w/an appointment for the next morning. Tracey called me back and made sure I'd have a rental and calmed my nerves. Drop off everything went well. When I came to p/u I had some questions about what was covered under warranty, what service was actually done, and questions about brakes and alignments. William took the time to explain everything and why it was or was not done. If I have one complaint, it's that I have only gotten a MINI loaner ONCE in 3+ years! This makes me really sad. :-(Hello - We're happy to hear the Habberstad service team was able to meet your expectations. Thank you for taking the time to leave this review. James McCarthy General Manager JMCCARTHY@HABBERSTADBMW.COM 631-271-7177
Flat tire with a smile
by mermaidsue on 03/10/2015I got my first flat tire in over 20 years. I have run flats and the tire and rim insurance. I was unsure about what to to and emailed my salesperson Phillip at about 8pm. I was amazed when he called me right back and told me what to do in… the am. Got to MINI in the morning and Tracy was her cheerful self and...drumroll...I actually got a MINI loaner this time! I was also told I needed rear brakes. Honestly I was sort of like - "oh I'll wait till another time," but, as I found out the next day, from William, they are covered under my warranty so they were "free" and they took care of it. SUPER! I have to say that everyone - from Phillip my salesman to Tracy and William in Service (and everyone else at the dealership) are just a delight to work with. They always make you feel like an old friend.Hello - We're happy to hear Phillip, Tracy, William and the rest of the Habberstad team were able to promptly meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best regards, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Great Service to Go With Great Sales
by isleofbones on 03/09/2015Had the Navigation installed in My MINI recently and the service dept was friendly, efficient, and the work was done on time and professionally. What's more, just had my "second date", and my salesman, George K answered all of the… questions that came up during my first month of ownership. Love my MINI, love HabberstadHello - We're happy to hear George and the Habberstad team were able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best regards, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Good job, on a tough diagnosis
by agjacs on 01/10/2015was a faulty water pump and blown thermostat and although we had to wait for the parts, the loaner was great and so was the communicationsHello - We're happy to hear your experience with Habberstad MINI met your expectations. Thank you for letting us help keep you on the road, and for taking the time to leave this review. Best regards, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Jen, we're so glad to know you had a positive experience at Habberstad MINI despite the snowy weather! We always aim for top-notch service and it's great that our team could assist you promptly and save you some money. Take care!
by Habberstad MINI on 01/22/2024