Habberstad MINI
Dealership Service Review
I had my oil light come on when I was about to leave for work. Stopped at my local Mechanic Brigandi Bros (best in Suffolk County) to see if it was a quick fix. He recommended I do not drive the car and bring it to my dealer as it should be under warranty. I called Mini Road Side assistance and with no questions asked they towed it via flat bed (highly recommend) to my dealer. The dealer worked on it the next day and within 24 hours Tracy called me and told me my car was ready free of charge. When I went to pick up my car they asked if I had ten minutes as they would like to wash the car. With that said..... five stars from start to finish with Haberstad Mini. I am sorry to say but I forgot the young mans name who was working the counter with Tracy but he was great also. No questions regarding what gas I use, show me the oil change history etc. Nothing just a simple in and out with no hassles. They were even nice enough to assure me that if my car was not ready they would have a loaner of equal value readily available for as long as I need. To close I receive a call from Tracy the next day checking up to make sure all is running smooth. I would highly recommend Haberstad Mini. PS....Phil is a great salesman. I bought my car a year ago and never felt like I was being dragged over the coals. We all know that feeling with dealers. You almost feel like you need a shower when you are done with them. Not here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes