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Customer Reviews of Victory Subaru

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292 sales reviews
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  • AMAZING, SMOOTH AND EASY!! DONT SHOPPING ANYWHERE ELSE FOR A CAR!!!!

    5 out of 5 starsby Shannon on 08/01/2018

    Bilal Akmal is the best!! Management is great!!! we just bought a suv same day!! Don’t go anywhere else for a car!!! Smooth and easy process!!!

  • Great Experience

    5 out of 5 starsby MaryBeth on 08/01/2018

    Just purchased a preowned Crosstrek from Victory Subaru. Shari was so personable and helpful in every way. She connected me with Matt who handled the purchase. Matt was very thorough and addressed all my concerns. During test drive he assisted me with the Starlink and Bluetooth, explained the car, and made sure he took care of all my requests. I felt like family with Matt and Shari. There were a few scratches on bumper and Shari offered me to come back for touch up when they get the color, and they would take care of it. Also offered 2 free oil changes and car wash for a year.. Only negative was the detail shop could do a better job cleaning the vehicle - sent it back for detailing 3 times. Matt was very patient about this and made sure I was satisfied. Love the vehicle and loved their service. We drove 2 hours to Victory to test drive and drove home that night with an awesome car.

  • Great Experience

    5 out of 5 starsby thearcadio on 07/30/2018

    Friendly staff who worked their *** off to get me a good deal. Bought a WRX STI and they made the process way easier than my other car buying experiences. Olga was amazing and so patient. She had a planned route for the test drive and told me about all the features while we cruised around. Definitely will buy another car from here. -Arcadio

  • 2018 Crosstrek

    5 out of 5 starsby adam1234567 on 07/29/2018

    Bilal was a great sales rep. Love the new car and perks from buying here

  • New Subaru

    5 out of 5 starsby LisaS on 07/30/2018

    Bilal assisted me in purchasing a new Forester. The experience was great! Thank you, Victory Subaru.

  • Stress reduced

    5 out of 5 starsby Jkmiller on 07/12/2018

    Recently survived a serious head on crash due in large part to being in my forester, as emergency personnel told me. I was adamant it was the only car I would consider but Needing to replace my total loss car was extremely stressful and overwhelming. I could have easily fell prey to a salesperson looking to take advantage of my vulnerability. Victory Subaru did just the opposite, showing sensitivity, empathy, fairness and efficiency. They returned my rental for me and I left in my new forester

  • Great salesperson

    5 out of 5 starsby Sheila on 07/07/2018

    I started by asking for a test drive of a new Subaru while my Subaru was being serviced. I was considering replacing it 3-4 years from now. Chris Sisco did an excellent job of listening to what I was interested in and identifying the best Subaru for my needs. He was knowledgeable, sincere, and not at all pushy. He suggested that I drive the car home on my own (30 minutes away) and invite my husband to come back with me. This was so much better than the usual 5-minute test drive around the block with the salesperson in the car. As a result, I'm seriously considering buying a new Subaru soon. Chris' fine treatment was great for me and also may result in a sale for him.
  • Outback

    5 out of 5 starsby Cburrows on 06/18/2018

    Matt was great to work with in leasing our new outback Subaru.
  • Victory Subaru is great

    5 out of 5 starsby kailuareef on 05/28/2018

    We've always had a great experience at Victory Subaru. Everyone there has been nothing but kind, helpful and knowledgeable. Our sales associate Steven Schwartz is great, very personable and cared about our specific needs. Would definitely recommend this dealership!
  • Excellent customer service

    5 out of 5 starsby New_to_Subaru on 05/25/2018

    We recently bought a 2016 Legacy from Victory Subaru. Our salesperson Bilal was very friendly and extremely knowledgeable about the car. He took us through all of its features very thoroughly and patiently. He is an excellent salesperson and we are extremely happy with our new car.
  • Thanks to Victory Subaru

    5 out of 5 starsby hflorest55 on 05/03/2018

    Very friendly dealership and staff especially Sergio Ramirez and Luis Rivera.Good job guys!!!
  • Great Deal!

    5 out of 5 starsby ecneret on 04/26/2018

    Good deal on impreza for my son!
  • Easy transaction and very fair price

    5 out of 5 starsby SubaruOwner on 04/25/2018

    This place is busy! We were helped by Sergio Ramirez who took us on test drives of the Forester and Outback. He pointed out the differences in feel of the cars and the differences in cargo space (none - just different configuration). There was no hard sell. He got us the deal we wanted and I think the trade for our old car was very fair. Another salesperson, Rashid, helped out a lot even though I assume Sergio would get credit for the sale. Rashid got through to our insurance company and got us the financing application. Financing guy was great too! No surprises and no hard sell.
  • Great New Car Buying Experience at Victory Subaru

    5 out of 5 starsby MatthewTkachuk on 04/22/2018

    Excellent car buying experience! Steve was so friendly and approachable, answering all my questions. Sara and the rest of the team were also helpful. I would definitely recommend Victory.
  • Exceptional Customer Service

    5 out of 5 starsby dnquinn17 on 04/10/2018

    I have been a part of the Victory Subaru family since 2015 and I have never felt more taken care of than when I go there! I recently met with Rich to end my lease and finance my Subaru Forester. There are many options one can choose, so it can become overwhelming, but Rich was patient and made sure to explain everything in detail so that I made the best choice for myself. I can't thank him enough! If you need a Subaru go to Victory Subaru--you won't be disappointed.
  • Excellent Experience

    5 out of 5 starsby Ognian30 on 04/07/2018

    We would like to thank Matt Tsalcon at Victory Subaru who was very true and even after we closed the deal he came outside to show us every function in the car. Very good and friendly atmosphere with him and the financial gentleman. Thanks again, best regards, Ognian
  • Great experience at Victory Subaru

    5 out of 5 starsby megpl22 on 04/02/2018

    No sales gimmicks or pressure. Steve S. was my sales person – knowledgeable, polite and professional. Friendly front desk and finance. The dealer has a great website too; if you are looking for either new or used car you must consider Victory Subaru.
  • Some of the best car experiences ever!

    5 out of 5 starsby bcndife on 03/28/2018

    This has to be one of the best car experiences I've had. I walked in with an emergency situation (a dead car) and walked away with a beautiful Hyundai Elantra. Wow! Thanks to the whole staff, especially Steve. So patient, so encouraging, and really a relatable guy.
  • Love my new 2018 Outback!

    5 out of 5 starsby Angeles_L on 03/26/2018

    Looking for a new car is not easy, especially when are looking for the right price (staying within or below budget). Getting a deal is hard! After months of shopping around with not much luck, I decided to try out Victory Subaru. Searching and navigating their website I decided to request for a quote "V-Price" . Within the hour I received a response from Louis Hernandez who gave me their price and some great information I didn't even know about the car of my choice. I decided to make a trip to the dealership and was welcomed at the door by Rich Rodriguez who gave me further information, took me on a test drive and gave me the same deal Louis and I had spoken of prior to me arriving to the dealership. Victory Subaru is true to their word, no scam or anything of that nature to just try getting someone in the door. I walked out with a brand new 2018 Subaru Outback! Thanks Louis and Rich!
  • 2018 Subaru Impreza

    5 out of 5 starsby carod82 on 03/17/2018

    SUCH A GREAT EXPERIENCE!!! The moment I walked in the dealership the BDC Rep Loui was a sweetheart. Then directed me and presented me to my Sales Person Matthew Tsakon also very helpful and knowledgeable; the whole staff made me feel very welcomed. The General Manager even gave my daughter a Subaru hat! Overall great customer service very attentive, very friendly! Definitely recommend it! Count me a Victory Subaru customer for life :) Very Happy with my 2018 Subaru Impreza. Carolina Duarte
  • Greatest Experience of my life

    5 out of 5 starsby cedyced15 on 03/14/2018

    Gather around. I have a story to tell..... I went to Victory Subaru in December, causally looking at cars in the showroom. Previous to my visit, I did research on a Subaru Impreza and was eager to know more about the car. With my short stature, I was greeted by a tall gentleman by the name of Steve. On this day, I explained that I recently got engaged and looking to improve my credit by owning my own car. At that moment, I leased (under my mom’s name) ’15 Nissan Altima and my contract was set to be up in a year. He gave me all the basic information about the car but also expressed that I was not ready to make the switch just yet. I looked at this opportunity to look at different cars at different dealership. Since my first interaction with Steve at Victory Subaru, I’ve made visits to Nissan, Mitsubishi, Honda & Toyota. Nothing appealed me like the way the Impreza did in December. But as a negotiating tactic, I told him I was looking at cars but he assured me to go look at those cars but I will be back here at this dealership talking about the Impreza. Of course, I laughed at his confidence and went to the other dealerships. But he was right - nothing appealed me like the way the Impreza did in December. I went back to Victory in February and ask Steve. In shock, he remembered everything we talked about. I wanted this Impreza, he knows I wanted the Impreza. So we discuss to get the Impreza. Not once, he pressured me. Not once he gave me an alternative that would not benefit me. He even shared his life story about how he was in the same situation as I am. I liked me because he didn’t treat me as a customer, he treated me like FAMILY. Still counting pennies on my end to ask sign on the bottom line, he ask me to put a small deposit so the car wouldn’t be sold to anyone – which I did. After a whole weekend of talking to my fiance, my mom, my uncle and couple of random strangers, I decided to go with the car. This was on Monday and every mile I’ve put on the Impreza, I have not regretted it.

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