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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • Manny

    5 out of 5 starsby Mdalia14 on 08/15/2018

    My current lease was up, and i was in the market for another Honda Accord from my Go To dealership, DCH PARAMUS HONDA, and salesman, MANNY. He provided and excellent service and was very thorough and straight forward. Product knowledge was an A+. He made my shopping experience not only fun, but easy. Highly reccommend him to anyone and everyone in the market.
  • Delivered Happiness

    5 out of 5 starsby GeronimoJ922 on 08/11/2018

    Purchased my first new vehicle. Thanks to the assistance Joshua Parks and Hamad it was actually a painless process. Joshua was on point with the paperwork and ensuring I was informed and there wasn’t a single detail of the delivery process that Hamad didn’t go over. DCH kept its end of Delivering it’s Customer Happiness.
  • Great exeperience

    5 out of 5 starsby Joyce1582 on 08/03/2018

    Hamad Deeb went over with me about everything I needed to know about my car. He was very courteous and friendly. He helped me a lot.
  • Wonderful transaction

    5 out of 5 starsby madmax55 on 08/01/2018

    My experience at DCH Paramus Honda was a great experience. The whole experience from beginning to end was well organized, smooth and a great transaction.
  • Great buying experience

    5 out of 5 starsby dnj5150 on 08/01/2018

    Kadir and Christian were very friendly and informative to my needs in buying a new vehicle. They made me feel at ease and got me the car that I wanted at a great price. Will definitely do business again.
  • Best experience with Carlos

    5 out of 5 starsby evperocho on 07/31/2018

    Carlos was not only patient but most importantly, professional. I never felt push, but was always ready to help and accommodate. Great experience for me.
  • Excellent Service

    5 out of 5 starsby anatnas4 on 07/30/2018

    On Saturday 7/28/2018 our day started at Honda with Frankie Sanchez who always helps us with our Honda. He is one of the friendliest and most helpful people I've ever met!! While waiting for our car to be serviced we went to speak with Wael Yunes about financing a new car, he's helped us in the past and he's another person who's always gone the extra mile! Wael took us to Carlos Gonzalez who helped us move along the process of securing a new Honda. He was very informative and went over every detail with us. Another excellent member to the Honda team! We were also helped by Darwish Mustafa and Laura Santos, who went above and beyond! !! Honestly we spent the day at Honda and every last person we encountered was fantastic! This is why I stick to Honda and especially stick to DCH Honda Paramus!
  • Great buy!

    5 out of 5 starsby Techfan100 on 07/24/2018

    We had a great experience buying a new car from DCH Paramus Honda. Our salesman: Sunil Patel was very thorough and helpful. He answered all our questions and concerns and helped us get a great price too. A truly seamless buying experience,!
  • Amazing Experience

    5 out of 5 starsby Lili_0224 on 07/11/2018

    Beyond happy is an understatement; sales representative was Jenssy not only did he meet my needs but broke down everything . I can in with a over priced car paying ridiculous money and I’m driving out with a brand new 2018 . Mr. Rodriguez the finance specialist explained every single aspect of my contract before having me sign & the wonderful Weatherly explained and helped me with showing me how to used the new features on my car . Can’t forget a very polite gentleman Haram that made sure my car was sparkly clean . I can’t express my gratitude from beginning to finish the overall experience was PERFECT. Highly recommend DCH Paramus Honda. Thank you so much everyone .
  • A Pleasant Surprise

    5 out of 5 starsby rangerlil on 07/06/2018

    Kadir our sales rep was very polite/upfront. I told him that i did not want to haggle having been in the business before. He brought over the sales MGR and we had a deal done within 30 minutes or so. Also the finance man Jerrod Hurley was incredibly nice and was flexible with the dollar amounts for packages that i I did want. When i wanted proof of gap insurance because it was not in the contract, He went to look for proof of gap insurance and gave it to me. Jerrod/Kadir were two real gentleman/professionals. I was very impressed by this dealer knowing it is a difficult business to be in.
  • Great Experience! Stress free

    5 out of 5 starsby mdmariano56 on 06/21/2018

    Steven, Laura, and Brianna were awesome! Steven was a kind soul that made me feel like I was dealing with a old friend as opposed to feeling like dealing with a car salesman. Left me leaving the dealership ready to explore what adventures my new Honda CRV EX-L will lead me to. Couldn't recommend Paramus Honda enough to anyone looking for a fair, stress free, and enjoyable experience!
  • Great experience @ DCH Paramus Honda

    5 out of 5 starsby happycookie on 06/04/2018

    It's the second car we purchased at DCH Paramus Honda and of course we went back to our last salesman Steve Chan. He is professional, knowledgeable and friendly. He was helpful in answering our questions and patient throughout the purchasing process. We highly recommend him and DCH Paramus to our friends and family.
  • Ray is the best salesman! Thanks Ray!

    5 out of 5 starsby AbbyAli_nyc on 06/02/2018

    Ray Crespo- thank you so much! You made a difficult process so seamless! You truly went above and beyond. You redefined amazing customer service! Even with bad credit, you made sure I got a vehicle in less than a weeks time! Thank you for your patience, kindness and persistence! Definitely telling all my family and friends you’re the only guy they should go to! Thank you again!
  • Third time buyer at DCH Honda Paramus

    5 out of 5 starsby janet_gf on 06/01/2018

    Hamad Deep and Juan T were great to work with. They worked the numbers, explained all the NEW techonology of the New Honda Accord 2018.
  • Top notch service

    5 out of 5 starsby nvargas80 on 05/19/2018

    From sales to finance to service, everyone at DCH Paramas Honda was amazing. They answered all my questions and concerns with patience, knowledge and a smile on their face. This was my first car buying experience and it was smooth and painless. The staff, Spencer Aukamp, Robert Tranquilli and the Weatherly Del Rosario were amazing. Top notch customer service! I would recommend them to anyone. Thanks DCH Paramus Honda!
  • Happy with my purchase

    5 out of 5 starsby Blancoj on 05/15/2018

    Had only a positive experience. Adolfo Marte and Lisa Williams made the transaction smooth and simple. Thank you. Will recommend to all who need a new car
  • Excellent

    5 out of 5 starsby Yassjones on 05/15/2018

    I went to DCH Paramus Honda looking for a pilot. I was helped by Manny, DEE and Lizbeth. They all did a fantastic job and I would recommend them to all.
  • Excellent Service 5-Star!

    5 out of 5 starsby arielself on 05/10/2018

    When I walked in the door, Maria Alcantara guided me though the dealership 100% from start to finish. Upon arriving, I was unsure which car I wanted to invest in.. I asked about multiple vehicles and their finishes/prices, Maria answered every one of my questions and if she didn't know the answer, she found out for me. Since Honda has so many different makes/models.. I realize I might have been a little difficult asking to see certain kinds more than once which meant we had to go outside a bunch of times in the 95 degree weather. None-the-less, Maria was extremely kind SO patient with me. Once I picked my favorite car and our transaction was finalized, she followed up with me the day after to make sure I was happy with my purchase. The gentleman who handled my finances, Robert Tranquilli, was awesome too! He made sure I was comfortable with the price and additions. As well, he offered protection plans that’ll help me should anything happen to my car in the future. People dream of walking into a car dealership and hope to not get bombarded or ripped off… I can thankfully say that my experience at DHC Honda was 5 Stars +! I couldn’t be more thrilled with my experience. If you’re looking for a NO-BS spot to buy a new/used car.. look no further! Ask for Maria & Robert (:
  • 2019 Honda Ridgelin

    5 out of 5 starsby jeffs2100 on 05/09/2018

    Lizbeth Vargas showed me the ins and outs of the new Ridgeline I bought. I was impressed with all the knowledge she had being it's not a big seller and she only had a few months experience. She was able to answer every question I had.
  • Great Team Customer Service and No-Pressure Sales Team

    5 out of 5 starsby jhidalgo03 on 04/15/2018

    My experience at DCH Honda was great. Everyone from Kamal my sales representative (not pushy, professional, and excellent customer service), to the sales manager Lenny Ramos (great at meeting my financial needs and excellent customer service), and my product specialist Liz Vargas who took her time to walk me through my new vehicle. I was in and out without any hassling, pressure, and with a reasonably priced car. Not much more a customer can ask for.
  • CRV

    5 out of 5 starsby HollyMc on 04/14/2018

    Mark A was extremely professional & pleasant throughout the experience, no pressure at any time. Honored our truecar price & helped me get a fair trade in. Lizbeth gave us an excellent overview on all the cars attributes. Even as the dealership was closing she was very patient with my numerous questions.

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service