DCH Paramus Honda

I knew which car I wanted but didn’t actually expect to buy a car the day I walked into DCH Paramus Honda. I was just shopping dealerships. Past experience had made me very wary and untrusting of car salespeople and I brought that skepticism into my initial encounter with the Emily Ortiz. But Emily won me over and earned my trust pretty quickly. She helped make car shopping a much less painful experience for me (I don’t imagine car shopping will ever be pleasant) and I purchased the car that day without shopping any other dealerships. Customer satisfaction is the key to earning trust…it’s such a simple concept but it’s somehow lost on so many car sales reps. With Emily though, before and after the sale, I have felt that she is genuinely motivated to ensure that I remain happy with my decision to purchase a new Honda, and I am.