DCH Paramus Honda
Dealership Sales Review
Recently purchased a 2018 Honda Accord EXL/Navi. Being female I was very anxious and apprehensive re: being overcharged and pressured. My salesman, H. Martin and manager Jose Hernandez, were patient, noncondescending. They first explored my driving habits and currents usage plans and my concern for safety features. They showed me several models with detailed presentations, offered test drives. I wanted to really pamper myself, although I don't do all that tech stuff while driving. Mr. Hernandez was supherb. He printed out several detailed payment options with different down payments for me to review at home. Result, I got a Great car, great safety and comfort features at a Great price. From beginning to end I felt I was in trustworthy hands, people who focused on my driving needs, preferences and safety concerns. Also, beautiful customer centered showroom/waiting room, quiet Wi Fi room, children's room,fresh bagels,varieties in coffee, hot chocolate and tea, very clean restroom. Osvandy very patiently walked me through all features of the car and insured that I had it set up per my preferences, repeating all that I needed repeat ed At the end, Mr. Joise Hernandez came and asked if I was completely satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes