DCH Academy Honda
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Customer Reviews of DCH Academy Honda
Review type:
Perfect
by Chris W on 01/10/2025
This is the second car I have purchased from DCH Honda in the last few years. Their staff and customer service is outstanding. They were kind and patient throughout the whole process and their knowledgeable sales team was able to answer… all of my questions. Thank you DCH!!!
379 reviews
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Very good
by zubair1 on 06/28/2014Very good Mr. Khalil Q was very much thorough and quite helpful. Would be more appealing if Honda offers 2 years complimentary maintenance and road side assistance like Toyota."A very smooth transaction"
by seifer300 on 06/29/2014My wife and I visited many dealerships in search of a new car and DCH ended up being our last stop. The warm atmosphere and friendly interactions with their staff was very memorable. The best part of the experience with DCH was dealing… with Khalil. This mans professionalism, knowledge, integrity and sense of humor eased the entire process. Not once did we feel pressured to buy anything or felt that we were pains in the neck asking so many questions. When the time comes to purchase another vehicle we really hope to deal with him again! DCH and Khalil both provided a wonderful car purchasing experience! I would highly recommend dealing with them if you are in the market for new or used vehicles. Best Regards, AnibalAnibal, we appreciate you taking the time to share your experience at DCH Academy Honda. It is great to hear when our customers appreciate our hard work! We are pleased to hear that our friendly atmosphere made you and your wife feel welcome during your visit. From all of us at DCH Academy Honda, thank you for your feedback, your business is truly valued. Enjoy your new car!
Khalil Q, he is the man!
by haalw on 06/27/2014Khalil turned a usual trying experience into a most enjoyable one. His intelligence and sense of humor added much to the process of purchasing the 2014 Honda Accord. His fairness and honesty lent much to instilling confidence in this… dealership. I certainly would recommend this dealership to friends and relatives but more so I would tell them to ask for Khalil. Keep up the great work!Thank you for taking the time to write a review. We are always thrilled to hear feedback from our customers and weÂre glad Khalil was of such great help to you. He is a valued member of our team. Thank you for choosing DCH Academy Honda. We hope you enjoy your new Honda Accord!
Great service by Khalil
by manisha1 on 06/24/2014I leased CRV and sales person 'Khalil' provided an excellent service. He is very friendly and very good with customer satisfaction.Thank you for your kind words about Khalil! Customer service is always at the top of our priorities and I'm glad that Khalil provided great service! I'm happy to hear that you were satisfied with Khalil and our Service team. Thanks for your business and please do not hesitate to let us know of any other maintenance needs that may arise!
Hurry Up and Wait
by nick_metro on 08/16/2010My experience with DCH Academy Honda was not bad, more of a middle of the road dealership in my opinion. There first offer was way off the charts so it took me awhile to get them down to a realistic price on an Odyssey. They will try and… wear you down, make you wait forever while your salesmen goes back and forth to speak to the "finance manager". You need to make sure you are armed with all of the facts and do your homework before hand. Shop around, DCH Academy will compete once they realize you have done your homework. I was trading in my 08 Odyssey with very low mileage. They low-balled me on the trade and claimed the trade in had tire issues etc. Went to another dealership who beat their price and gave me the correct equity on the trade.never again
by ivanna on 11/24/2009... they offered an 8-9% ... 1.9 was available...and was given at competitor... they basically represented the view.. many of us have .. of the slick car sales man/finance manager... went to another dealer.. got a better price on a… Honda LX over the DX this dealership was offering.. between the seedy financing.. and the customer service.. which included one manager would not even discuss a sale without .. a financial disclosure.. I definitely recommend a trip down the road..I'm sorry to hear about the unpleasant experience you had at DCH Academy Honda.We are committed to providing high quality customer service and based on your comments you did not share that experience. We all know the success of our business depends on many happy customers who feel confident referring their family and friends to us .I would like the opportunity to work with in any future service you might need at DCH Academy Honda . John Carino General Sales Manager
another happy customer
by 5649fm on 08/14/2009The overall buying experience was pleasant and easy; and they honored the internet quote. Internet sales Lauren Miglia provided a detail cost breakdown to the dot. Salesperson Mr. Erich Tam has alrealdy prepared all the paper work before… I walked into the dealship. We did the cash for clunker deal, we left 3 hours later with our Odyssey. I was very pleased with Mr. Tam took time to show us how to operate the Odyssey while other customers were waiting; after all, the Odyssey has more buttons that a small plane!Thank you for your purchase of a new Odyssey from DCH Academy Honda. We will continue to provide you with a great experience when you visit our Service Department. Good Luck and Best Wishes Peter Ghaw General Manager
They Have very bad customer service.They lie
by hssn on 07/25/2009I recently bought A certified car from them and and car's interior was broken and dealer said they will fix it within 8 days and its more than 1 month and my car is not fix yet.They dont care about customers .They hangup phone lots of… time.They really dont care about you after they sell their cars.I will never recommend them.Never Ever.Trust Me.I am wondering what type of certified car they have.Honest, upfront and no pressure
by happyman4life on 04/24/2009Buying a car is an important and serious purchase. You cannot just push people into a sale. After a few bad experiences I decided to purchase my vehicle from DCH Academy Honda on Route 9 in Old Bridge. They answered all of my questions… upfront by phone and e-mail so much so that I knew the exact cost of the car and all of the fees before I ever stepped foot into the dealership. I knew exactly what I was getting into upfront and there were no surprises along the way. On top of that there was no pressure to push me into a sale that night. In the end I got a great deal on my car, but would have been willing to pay more for the comfort they provided.a new satisfied customer
by JMSBIKER48 on 12/30/2008Buying a 2009 Honda Accord EX-L at DCH ACADEMY HONDA was a positive experience. I first sent an inquiry via e mail for an internet discount price. In less than a day I was contacted by Lauren explaining the price plus all the fees needed to… complete the sale. I came to the dealership a few days later and was introduced to Elcris my salesperson. He was extremely knowledgeablle about the product line and was very cordial. I discussed some options I wanted to add and he guided me each step of the way. He did everything he said he would do and more...On the morning of my purchase, I met his Sales Manager Ruben. After going over the price again with additiional options, I bought the car.. To my surprise the car was prepped and options installed in a few hours. I left the Dealership feeling that I now aquired some new friends. I would definitely recommend ACADEMY to my friends. Thank you ACADEMY for making my car buying experience fun and painless. I LOVE MY NEW 2009 ACCORD EX-L!!!!!!!Purchased '08 EX-L Odyssey
by joey65 on 05/24/2008Excellent customer service, great salesman and worked with me the entire way. Best price then any other dealer in central jersey. They even provided me with a burger and a hot dog right out of the BBQ grill. They also gave the best… offer on my trade-in.Service
by mokhan4 on 05/04/2008I've owned a Pilot for over a year now and I go to DCH to get my Honda serviced. Every time I've gone there they've treated me politely and have been very good to me. On my first visit there they gave me a card in which they stamp--and if… I go there 3 times to get a oil change, I'll get my fourth one free. Each time I go there they ask me if I have my card or if I need a new one. While getting a regular oil change they'll do extra things--such as topping off liquids, doing a vehicle inspection. They've checked my tires, checked my battery. They have done the little things to make you feel like they pay attention to your car. At the end you'll recieve a checklist of what they did to your car and whether everything is fine.Overall a great, great service they provide. I know I'll be going back to them.Very Easy
by nick_metro on 01/18/2008Just leased a 2008 Odyssey. Did the whole deal via email and over the phone. Walked in with the deal in place and left 2 hours later with the Odyssey. Beyond easy.horrible
by mikem18 on 01/02/2008Carlos the sales manager gave me the run around. I found this will DCH Dealerships. They dont live by what they advertise. They WILL NOT BEAT THERE COMPETITIONS PRICE!!!Good Experience
by gw463 on 10/03/2007Just purchased a 2008 Accord at this dealership. Although I went looking for a leftover 2007, there were none in stock in the configuration I wanted. I test drove the 2008 LX-P but didn't plan on buying it as Honda usually overcharges for… new models. After talking to the salesman we painlessly negotiated on $700 above invoice and closed the deal. No hidden charges, no gimmicks, no meeting with the finance guy, and no hassle. Just an honest, no pressure sales transaction. I wish all car delers operated like this.Great Experience
by mercara on 07/25/2007I bought my Honda Pilot from DCH Brunswick Honda. I got quotes over the internet and Dan offered me a fantastic price. Based on my prior experience, I was wary of the quote as dealers give you a price to get you in the door and then try to… make more money out of you. When the bill was written up I saw a $199 charge for VIN number etching on the windows. I asked them to remove it and they did it. So I paid exactly the price quoted over the internet and not a penny more. Got a brand new 2007 pilot with about 5 miles on the clock. I am sure different people have different experiences with the same dealer, but based on my experience, I would highly recommend these guys. I haven't done my first service yet, so I will review the service experience after I have completed the service. I got my Honda extended warranty on through another dealer on the web as they offered me a better price than DCH Brunswick Honda.A little less stressful
by interested10 on 07/28/2013updated 05/06/2025Recently bought a new CR-V from Academy. Although it functions like most other dealers, they make an offer, you counter, and so on the overall process seemed to be easier. I believe I received a fair deal. My salesman was very personable… and easy to work with. I was disappointed the sales manager never came over to discuss anything. It was back and forth with the salesman. I think it would have been easier and friendlier if the manager actually got out from behind his computer.Thank you for your purchase.Your comments will be taken as advisement, Sometimes customers fell more comforatable dealing only with the salepeople but managers are always available and i always ask the managers to greet all customer during the delivery process.
Positive Experience
by Aresab310 on 10/17/2013updated 05/06/2025I read the reviews on Edmunds and after 1 or 2 not so good experiences, I tried DCH. They were far better than mu first experiences and I did buy a car from them. Our salesman was Sam and he great to work with.Honda Accord 2013 EX-L w/ Nav (Sales Rep - H.P.)
by nimitp on 01/27/2013updated 05/06/2025We recently bought our Honda Accord 2013 EX-L w/Navi from DCH and the buying experience and process was really great. My wife and I had done significant research on the car that we wanted and the out-the-door price we wanted to pay, so… given that the conversation with H.P. (Mr. Harshad P.), who was our sales rep, was very straightforward and smooth. He didn't try to push us in anyway, with the price, additional options and protection packages. We had recently (June 2012) bought a Honda Accord 2012 EX-L V6 also from Open Road Honda in Edison and compared to that experience, this was significantly better from a quality of service, lack of pushiness, and price perspective. Further, I prefer it, when the dealership and sales person is straight forward with their prices and try to get me out of there as soon as possible with the sale and actual finance/check out process - and this dealership did exactly that, which I was grateful for. I would definitely go back to them again for future purchases.Extremely Smooth Transaction - Great job Joe K.
by pbman on 04/24/2013updated 05/06/2025I walked into DCH Academy Honda on 4/20 with a 2002 Honda Odyssey ( trade in) and walked out in 3 hours with a beautiful Honda Fit. Joe was my sales consultant and the way he handled the transaction was excellent. No upselling… pressures!!! I had a financing deal with my bank, but then Joe had a better deal. So overall, the product is great, Pricing is fabulous and the financing was awesome. What can I say. It was a wonderful buying experience. Thanks Joe and team.Thanks for sharing your experience, We are glad to see we delivered customer happiness once again,enjoy your new Honda and thank you very much for your business.
great experience with Khalil at DCH!
by Greg0719 on 05/10/2014updated 05/06/2025This was our second CR-V purchase at DCH and another great experience. Khalil was friendly, courteous, fair and went above and beyond to ensure we were extremely satisfied with our purchase throughout the process.Thank you for returning to our dealership for your second purchase! We appreciate your compliments of Khalil, and we will be sure to share your thoughts with him. Thank you for choosing DCH Academy Honda, and we hope you enjoy your newest CR-V!
About our dealership
Thank you for the 5-star rating! We appreciate your honesty and your feedback. We ensure the best quality for all of our customers and our service department works hard to help customers with maintenance. Thank you for sharing your experience, we look forward to seeing you again soon!
by dchacademy1 on 07/03/2014