Customer Reviews of Team Nissan
Review type:
Online purchase 2023 Frontier Pro4X
Nissan Manchester NH
by nissanrogue on 03/08/2022Toni was extremely helpful to me after my car overheated. She helped with getting it towed to her dealership and then to Boston. The were efficient and diagnosed the issueToni rocks!
by client2021 on 12/08/2021I was very pleased with the prompt and personal attention I received from Toni. She was professional and efficient while at the same time sympathetic and kind. The environment at the dealership is welcoming and comfortable and the overall… staff is friendly. I did not give 5 stars because the service took a little longer than I was originally told and did not get a phone call to let me know.Team!
by SalDisc on 10/15/2021No issues! Great staff and attentive to your needs. Always take my vehicle to Team Nissan!Recall service
by momsimz on 08/15/2021First time customer for recall service. Service representative (Tammy) kept in frequent contact with updates on the receipt of parts and repair time-line. Everyone I dealt with were personable and professional.Momsimz, we are so happy to read such a great review about Tammy and the team here at Team Nissan Manchester NH! We hope to see you again in the future for all your service and sales needs :-).
Great dealership
by D Wright on 05/31/2021Fantastic service extremely knowledgeableD Wright, thanks so much for the kind words! We're thrilled to be able to serve you and hope to continue to do so long into the future.
Excellent customer service!
by Akossan on 04/24/2021I purchased my vehicle entirely online. My salesman was very helpful, quick to respond to questions and took care of everything I needed. The car was delivered right to my driveway. Kris made it a quick, smooth transaction! Thank you!Akossan, thank you for your kind review; we are happy to pass along your comments to Kris and the team here at Team Nissan Manchester NH! We look forward to your next visit! Take care!
General Service Visit
by Grandfather on 04/19/2021Excellent service. Intake was quick and helpful. Work was completed earlier than expected! Cost was very reasonable too.Thank you again for taking the time to let us know how we did. Please keep in touch with us, we can't wait to serve you in the future. We hope you have a great day!
Buying a Rogue
by Dog lady on 04/05/2021Buying a car is not my favorite activity, but overall I had a very pleasant experience. Both the salesman and the manager were helpful, patient, and gave me the time to consider my options.Thanks so much for your kind words and positive review. We appreciate you choosing us and welcome you to our Team Nissan family.
Great Experience
by scolton on 03/22/2021Made my leasing experience super easy! Lea was personable and held her word on our pre-agreed upon deal. Highly recommend them!Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!
Amazing
by Whyteknight on 03/09/2021updated 03/16/2021Fast service, amazing customer service, friendlyHi Whyteknight, thank you for your kind review; we are happy to pass along your comments to the team here at Team Nissan Manchester NH! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr
by Tim1972 on 01/04/2021My experience was good,Lea helped me and answered all my questionTim, thanks for the great review and kind words about Lea. We're lucky to have her, and lucky to have you in our customer family. Have a great day!
Professional and thorough
by jdhomsey on 12/14/2020Every time I step foot inside this dealership I'm reminded why I keep coming back. The dealership is immaculately clean, the waiting area is well stocked with snacks, they are professional and very thorough on all maintenance for my… vehicles. I will continue to be a customer for years and years!!!Thanks for the kind words and great review! We're happy to go above and beyond and look forward to doing so every time you're here.
Excellent Product Knowledge
by Daisy Frost on 12/10/2020I really appreciate that they take the time to show you what features you are purchasing.Daisy, thanks for taking the time to share your experience! I'm glad that we were able to exceed your expectations. Keep in touch with us so we can ensure your long term satisfaction.
They lie and take your money
by Rob-C on 08/14/2019They had our vehicle in service all day to check for a idle/vibration and check engine light issue as well as an oil change. Not only did they say the diagnosis showed nothing, they also said they did the oil change, car wash, and reset… the maintenance indicator light. When I noticed the car wasn’t washed and maintenance light wasn’t reset, I questioned the oil change. It was confirmed by another technician that the oil was never changed even though I Paid for the service over the phone. Extremely dishonest! Luckily I know what i am looking for but not everyone does. It’s bad when you can’t trust them with your time and money.Dishonest and Slick
by Angry on 08/04/2019I placed a bid on a user car that had just arrived at this dealership. My “special” offer was $1,000 ABOVE the price listed the very next day on every used car website. Fortunately, I went home to think about the counter offer this… dealership made before I discovered the $1,000 discrepancy between my sales price and the advertised sales price. I’m a woman so I’m not sure if the slick salesman factored in my gender in trying to convince me that this dealership was offering me a “great” deal while intentionally trying to rip me off. Why car salesmen get a bad rap and why I will be considering CarMax, Vroom, and Carvanna that don’t involve dishonest negotiating middleman tactics.Unprofessional
by A_Hernandez on 09/20/2018I went in because of a flyer I got in the mail from them and wanted to take my chances and see if I won a prize. Salesman was nice but wanted to see if I could get into a car, so I was like alright let’s try but I have a lot of negative… equity so I really don’t think I can. He continued to grab info from me and then goes to check my car and all of that stuff. Comes back and goes to check to see if I can get into something and to my “surprise” I can’t. We then go to check to see if I won anything from that mail I got and as we are walking another salesman comes and says “our fault or their fault?” Really? I found that to be extremely rude and unprofessional in my case. If you are going to speak about a customer like that wait until they are gone, not when they are right there. Also salesman took forever to give me my keys back and when I finally got them back and walked to my car, he had left my car on and unlocked. Overall a terrible experience.Amazing experience
by Kimberly on 08/24/2018updated 08/31/2018I’m someone who dreads dealerships, I have not had great experiences in the past. I need to take the time to tell you of my amazing experience I had when I had my car serviced last night at your dealership. You have an outstanding team… member Lea! She was personable, kept me updated on my wait time, and was a joy to deal with. I lease my cars, and will lease every car from your dealership if I knew I could deal with her every time. So many people take the time to do a bad review... I wanted to take the time to give such positive feedback. Most certainly 5 star service!Great Service before and after the sale
by Ted on 03/11/2018My wife and I just bought a Rogue at Team Nissan. Everyone hopes for a perfect transaction but sometimes small issues arise. The true value of a dealership in my option is what happens after a small hiccup happens. I have to say I am… pleased on how my salesman, Nicky D and the owner of the dealership handled the situation. They offered to correct the issue and provide me with a loaner vehicle while the Rogue was being fixed. I would recommend Team Nissan to family and friends due to exceptional service before and after the sale. Thank you! Ted & Paula M. Hudson, NHTerrible people and cars
by Beardeddragun on 01/08/2018I was shown a 2004 Jeep Wrangler by Paul a Asian man with short black hair if you get him just leave and don’t come back or don’t come at all. First of all Paul was very rude and and i could tell he did not care for my business because I am… 18 and dose not think I am worth his time he never really paid attention and the car was disgusting it had trash in the back of it still not like small things like amazon boxes and a cat bowl there were a the whole car had a white powder on all the seats that was left on my jacket and smelled of cigarettes did I mention the boxes of cigarettes in the door still it was like buying this car form a stranger who really did not care if they sell it but they are a big dealership not a single person I would expect better of them but I guess not.They really listened!
by rsm0625 on 11/22/2017Christopher Griffin and the whole team were amazing! They really listened to what I needed, found the perfect car UNDER my budget, didn't push me or try to hard sell me, gave me a more than fair trade-in value on my old car, and got… everything done so quickly! They even helped point me to someone who set me up with cheaper car insurance than what I had before! I cannot thank them enough!Consumer Beware - Team Nissan Used Car Sales Team
by AR_Sherburne on 08/09/2015Beware Consumers- Team Nissan Used Car Sales Team are the worst in running this department. They post a vehicle on their website and I go in and speak with Jeremy and Steve in finance to make the purchase (still posted - BEWARE - 2005… Montero). I leave a deposit and agree on paying the MSRP of the vehicle even though it has over 100,000 miles and they would bring it in to get it serviced and inspected. Jeremy calls me two days later and informs me that the vehicle will need more than $5,000.00 to get it inspected and they were not going to cover the costs and that they would prefer to send it out to auction (according to them). Worst part is they should have checked the vehicle prior to getting the customer in to see the vehicle then run my credit and now if I want to go to another dealer my credit points goes down since they were not able to fulfill their end of the bargain and for being negligent. Will not recommend Team Nissan to anyone. If the customer is so important they would not show a vehicle that has not been checked and run a credit if the deal is not going to go through because of their incompetence.We advertised the car on our "Wholesale to the Public" page, and merchandised it in as-is as-shown condition, available for sale without inspection and without warranty. We were happy to inspect at no charge because we don't like for our customers to end up with surprises. After inspecting it, we deemed that it requires too many repairs to pass on to a paying customer, so rather than passing on a problem to a potential customer we recommended it better to send to auction. Most would consider that good service rather than anything else. We don't hide things and we don't want to pass on problems. Also, viewing your credit once has no significant impact on your credit score. Transunion and Experian have great websites for credit education. We wish you the best in the future, and hope you find the best vehicle for you.
Nissan Rogue
Nissan Frontier
Nissan Pathfinder
Nissan Kicks
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you and take care!
by Gavin Boyd on 03/10/2022