Lithia Reno Subaru
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Customer Reviews of Lithia Reno Subaru
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Purchase Experience
by Jeff on 11/29/2018The entire experience was very pleasant and professional. Inet Mgrs. Calin Varga & Cosmin Covaciu worked seamlessly on a very busy Black Friday at the dealership. Cosmin provided the test drive for my daughter in the Crosstrek & he was very… knowledgeable about this product. We subsequently made the purchase and Cosmin also spent the time explaining additional operation of this vehicle at the time of the vehicle delivery to my daughter.Amazing Customer Service
by Quality on 11/22/2018We couldn't be more happy. Calin Varga was great. The time he spent with us and how he helped us find the car we were needing was outstanding. I would recommend anyone considering buying a Subaru to stop by and talk with Calin. Our… experience was amazing. Thanks Calin for all you did for us.Good service good value
by Alana on 11/16/2018Love my subaru forester. I had a lot of help along the way so thanks to the subaru salesmen!Dishonest sales practices
by clawson on 11/04/2018Erik Torres and Chad Zamora completely betrayed my trust and rolled out all the classic lies that give car salesmen a bad name. The first visit started with Erik showing my wife and I new and used Outbacks and ended with him giving us an… invoice and a quote for our trade-in. All negotiations revolved around the invoice price. I called back a week later when he was busy, so he had his partner Chad call me back. After learning we were shopping around, Chad agreed to $6,000 for my trade-in. I emphasized I needed to agree on that price ahead of time as I had to tow the trade-in car from our home an hour from the dealership, and get childcare, to finalize the deal for a new Outback. After arriving at the dealership as promised, the story started to change. Suddenly there was a "huge miscommunication" and they were no longer able to agree to the $6,000 quote. Oh and by the way, they wanted to start negotiating from MSRP. I partly blame myself for not getting the deal in writing via email before arriving there. They knew I was jumping through hoops to get the deal done and were just using that leverage against me. They just had to get me in there and could then completely change the story. (I now understand why Eric Torres has worked for six dealerships in four years.) We ended up walking away, selling our car to CarMax for $8,000 and buying our Outback from Gold Rush Subaru, which was a great experience.Car owner
by sam.lopez on 09/17/2018The service at the Subaru Lithia in Reno is very good. The salesman are very attentive and polite. I will definitively recommend Subaru to my family and friends.Amazing customer service
by Austin on 09/07/2018Tom and Steve were amazing salesman. They werent pushy and were awesomeBest car buying experience I've ever had!
by MichaelJ on 08/27/2018Cosmin at Lithia Reno Subaru was fantastic... he made the car buying process simple and straightforward providing great service and explaining everything along the way. I'm very happy with my new Subaru, Subaru of Reno and Cosmin. I… Purchased the 2018 Subaru Crosstrek and I couldn't be happy with the vehicle... fast, efficient and handles like a sports car. I haven't figured out all the buttons and features but I'm very happy with how solid the car feels and how well it drives. As it stands now I plan to buy several more Subarus in my life. MichaelGreat Service
by Steve on 08/23/2018updated 08/29/2018Great personalized service. The process was fast, friendly, and convenient. The experience was pleasant and all our questions were answered. Great car!This is our 2nd Subaru from Lithia Reno!
by Jill on 08/20/2018Buying a new car is always dreaded, but Rick in Reno made it a pleasant experience. We were not hassled by sales men as we walked in. They allowed us time to browse, then Rick approached us as he could see were definitely in the market… for a car. Negotiating was fast and to the point. We felt we received a fair deal and our very happy with our 2018 Crosstrek!Amazing experience
by RyanVogt on 08/02/2018Had a great experience at Lithia Subaru. Great sales and financial team.Excellent
by Taylor on 07/30/2018I had such a positive experience working with Lithia Reno Subaru. They took the time to go over all my options and I never once felt pressured into buying a car. This was my first time buying a car so it was important for me not to feel… pressured into anything.purchase of 2018 forester
by mary on 07/21/2018updated 07/27/2018our sales rep was not your typical sales guy. he was professional, not pushy in anyway, very knowledgeable about the cars, and took his time to help me find the right car at a good price. thank you!I love my new Subaru!
by rhondavd on 07/04/2018The buying experience was awesome at Lithia Subaru. Babu and Michael were great. Our finance guy was very competent and working as fast as possible. My only recommendation is to hire additional finance employees so customers dont have to… wait so long to check out. I dont know of another business where you have to wait 2 hours to sign papers and drive away after qualifying to purchase. Overall, I love Lithia Subaru. I just bought my third Subaru from Lithia!2018 Crosstrek
by holydayz on 06/05/2018updated 06/15/2018Great Sales Experience, knowledgable staff, and Calin took the time to fully and patiently demonstrated all the car features, functions, and options.Subaru WRX Purchase
by GregWRX on 06/05/2018updated 06/15/2018I had a great experience working with Lithia Reno Subaru. I wouldn't go anywhere else to purchase another Subaru. I've sent two other people to Lithia Reno Subaru and they also purchased a vehicle. It was such an easy process working with… Cosmin Covaciu. He was very knowledgeable. Randy Goldman is also great to deal with. He makes the environment very comfortable.Subaru Crosschek
by 2pupsathome on 06/05/2018My wife and I were very pleased with our experience at Lithia Reno Subaru. Our sales rep, Richard Atkinson, was polite, knowledgeable and professional. The entire staff that assisted us in our purchase were very friendly. We came in, viewed… several different vehicles, found the model we wanted to purchase and drove off the lot with it within 2 hours. Thank you all very much!! Sam and MarcieTypical Car Salesman Lies
by iluvsnow on 05/31/2018We spent an evening at the dealership with our children deciding if a used vehicle at Lithia Subaru was for us. The vehicle had just arrived and wasn't detailed or safety inspected, and was not ready for sale. We decided later that… same evening that we would like to purchase the vehicle so we contacted our salesman, Homero, and told him we would like to pick up the vehicle when it's ready and drop off our trade-in. Homero said he would put a "sold" sign on the vehicle and get it through the service/detail department. He texted the following morning and said the vehicle had been sold. If you want to be lied to and have your time wasted then Lithia is a solid choice. If you are like me and don't enjoy the car buying experience for reasons exactly like this, then look elsewhere.Vehicle leasing experience
by hillbillyroger on 05/13/2018updated 05/25/2018We found that every person that we came in contact with was extremely courteous and helpful especially Salvador .Ricky was superior!!
by Lisagoodman on 05/05/2018Ricky went above and beyond to make my purchasing a Subaru Outback actually enjoyable! He got me exactly what I wanted and I would definitely purchase from him again in the future! Thank you Ricky for coming in on your day off to work… around my schedule.My experience
by Boobie57 on 05/04/2018The absolute best car buying experience. Tom Virden was so amazing to work with. I had very challenging circumstances and didn't think he could pull it but he. Tom also had a young man named Haden or Hagen anyway something like that who was… extremely helpful and professional.Review
by terryplys on 05/06/2018Go see Scott if you want to buy a car. He is by far the best salesman I have ever dealt with. Caring, honest, not pushy, accommodating and caring. The service department has changed and seems to have great people in the front. Service had… always been great. I can say the same as above for Travis our Service Writer. Same as above for the General Manager. Stay away from Carson City Subaru.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Impreza
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