Lithia Reno Subaru
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Customer Reviews of Lithia Reno Subaru
Review type:
Fantastic Sales
by Heather P on 05/24/2023
We've now bought or leased 4 Subaru's from Lithia Subaru in Reno due to the awesome vehicles they are but also due to the fantastic salesman Luis and the rest of the staff!
302 reviews
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Lithia Has Earned a Loyal Customer
by Melissa on 05/02/2019updated 05/10/2019I am moving from one state to another, and wanted to purchase a vehicle for my new location. Paul assisted me with my initial questions and Hagen went above and beyond when I arrived. All of my questions were answered, I wasn't pushed toā¦ buy anything and I left with an experience to pass on! Even after I was long gone, Jocelin assisted me with completing the registration process for a different state which was a learning experience for a both. I will definitely be visiting Lithia again!Great Service!
by Sasha on 04/16/2019updated 04/24/2019Calin was extremely kind and helpful. He helped me find my perfect car and I could not be happier with the service!ā19 WRX
by MrCruz on 04/22/2019Iām happy they got me the car i really wantedVery Happy
by TLDUVALL on 03/30/2019Just traded up my Subaru and very happy with the deal I got. These guys are great. They work together as a team. Mike and JD took good care of us!subaru outback
by jlrjrjr on 03/28/2019We had very positive experiences both times with this dealer. (We purchased two cars within 6 months from them). We were moving from out of state and they were very helpful over the phone. We basically knew what we wanted when we walked inā¦ so it was just matter of finalizing in person. We have never owned a Subaru before and as mentioned, we now have two. Both 2019 Outbacks and we are very happy with them. On the second one we traded in a 2015 Nissan Murano that we really enjoyed but as it was not AWD, which we need so we decided to make the change. For the money and options we are very satisfied with our purchases.Thanks, Lithia!
by Jean on 02/21/2019I hadn't bought a new car in years and dreaded the experience. The good people at Lithia Subaru in Reno made it easy. They had an Ascent on the lot that almost perfectly matched what I wanted. It was just missing a trailer hitch and thatā¦ was installed by the next day when we picked up the vehicle. Everyone was friendly and helpful and I did not feel pressured to buy. Thank you!Only place I'll buy a car!
by Jenjensg on 02/13/2019This is my 4th Subaru and I will always go to Paul at Lithia Subaru in Reno. Their inventory is the best, and their prices are the best. And to top it off, no sales haggles. Good communication throughout the process.Great Experience
by jlippold on 11/30/2018When we first went in to purchase there were no Forester limiteds on the lot. Chad did a great job of calling and updating us on when he would have them on the lot. Chad was on top of it and made the paperwork process extremely easyPurchase Experience
by Jeff on 11/29/2018The entire experience was very pleasant and professional. Inet Mgrs. Calin Varga & Cosmin Covaciu worked seamlessly on a very busy Black Friday at the dealership. Cosmin provided the test drive for my daughter in the Crosstrek & he was veryā¦ knowledgeable about this product. We subsequently made the purchase and Cosmin also spent the time explaining additional operation of this vehicle at the time of the vehicle delivery to my daughter.Amazing Customer Service
by Quality on 11/22/2018We couldn't be more happy. Calin Varga was great. The time he spent with us and how he helped us find the car we were needing was outstanding. I would recommend anyone considering buying a Subaru to stop by and talk with Calin. Ourā¦ experience was amazing. Thanks Calin for all you did for us.Good service good value
by Alana on 11/16/2018Love my subaru forester. I had a lot of help along the way so thanks to the subaru salesmen!Dishonest sales practices
by clawson on 11/04/2018Erik Torres and Chad Zamora completely betrayed my trust and rolled out all the classic lies that give car salesmen a bad name. The first visit started with Erik showing my wife and I new and used Outbacks and ended with him giving us anā¦ invoice and a quote for our trade-in. All negotiations revolved around the invoice price. I called back a week later when he was busy, so he had his partner Chad call me back. After learning we were shopping around, Chad agreed to $6,000 for my trade-in. I emphasized I needed to agree on that price ahead of time as I had to tow the trade-in car from our home an hour from the dealership, and get childcare, to finalize the deal for a new Outback. After arriving at the dealership as promised, the story started to change. Suddenly there was a "huge miscommunication" and they were no longer able to agree to the $6,000 quote. Oh and by the way, they wanted to start negotiating from MSRP. I partly blame myself for not getting the deal in writing via email before arriving there. They knew I was jumping through hoops to get the deal done and were just using that leverage against me. They just had to get me in there and could then completely change the story. (I now understand why Eric Torres has worked for six dealerships in four years.) We ended up walking away, selling our car to CarMax for $8,000 and buying our Outback from Gold Rush Subaru, which was a great experience.Car owner
by sam.lopez on 09/17/2018The service at the Subaru Lithia in Reno is very good. The salesman are very attentive and polite. I will definitively recommend Subaru to my family and friends.Amazing customer service
by Austin on 09/07/2018Tom and Steve were amazing salesman. They werent pushy and were awesomeBest car buying experience I've ever had!
by MichaelJ on 08/27/2018Cosmin at Lithia Reno Subaru was fantastic... he made the car buying process simple and straightforward providing great service and explaining everything along the way. I'm very happy with my new Subaru, Subaru of Reno and Cosmin. Iā¦ Purchased the 2018 Subaru Crosstrek and I couldn't be happy with the vehicle... fast, efficient and handles like a sports car. I haven't figured out all the buttons and features but I'm very happy with how solid the car feels and how well it drives. As it stands now I plan to buy several more Subarus in my life. MichaelGreat experience
by TimM on 08/25/2018Tom was great to work with, helped us understand all the options and worked with what we needed. Will definitely buy here again.Great Service
by Steve on 08/23/2018updated 08/29/2018Great personalized service. The process was fast, friendly, and convenient. The experience was pleasant and all our questions were answered. Great car!This is our 2nd Subaru from Lithia Reno!
by Jill on 08/20/2018Buying a new car is always dreaded, but Rick in Reno made it a pleasant experience. We were not hassled by sales men as we walked in. They allowed us time to browse, then Rick approached us as he could see were definitely in the marketā¦ for a car. Negotiating was fast and to the point. We felt we received a fair deal and our very happy with our 2018 Crosstrek!Amazing experience
by RyanVogt on 08/02/2018Had a great experience at Lithia Subaru. Great sales and financial team.Excellent
by Taylor on 07/30/2018I had such a positive experience working with Lithia Reno Subaru. They took the time to go over all my options and I never once felt pressured into buying a car. This was my first time buying a car so it was important for me not to feelā¦ pressured into anything.purchase of 2018 forester
by mary on 07/21/2018updated 07/27/2018our sales rep was not your typical sales guy. he was professional, not pushy in anyway, very knowledgeable about the cars, and took his time to help me find the right car at a good price. thank you!
Subaru Crosstrek
Subaru Outback
Subaru Solterra
Subaru Forester
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