Customer Reviews of AutoNation Volkswagen Las Vegas
Review type:
Stress-free, awesome car buying experience
Good and fast service
by MabelSH on 11/02/2023Good and fast serviceHi Mabelsh, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Extremely Pleased with my Service
by MJShaw1 on 10/23/2023Having relocated from Texas where I always had good service visits I was skeptical at first. In the beginning, I had good service experiences and then bad service experiences but, since I got Jeffrey Lopez as my service advisor everything… is very good, I feel I can trust him, he is easy to communicate with, he returns phone calls and has once again made me feel good with the service I receive.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service on my Taos
by Dgamboa on 10/22/2023Friendly and professionalHi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Excellent service!
by Ruby Burdick on 10/14/2023I went to get my car checked and it was a really good experience. The workers there are very kind. I didn’t have to wait to be attended. They did a good job with my car.Hi Ruby, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Igor is Amazing
by Lillian on 10/05/2023I just bought a 2023 VW Taos. It is the 5th car Igor has sold our family. He truly understands what we are looking for and how to ensure we get the best deal possible. I appreciate Igor and VW Autonation's staff for working diligently for… my family. We have 1 more car to buy in the near future and Igor will be our first call.Hi Lillian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Salesman
by lasvegas1 on 10/05/2023Very nice and easy to communicateHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Volkswagen Jetta oil change
by Pamela Cole on 09/22/2023I was paired up with Technician Alex. He was very easy going and we got along great. I felt completely comfortable with him.Hi Pamela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience!
by Claire O on 09/14/2023The team at AutoNation is great. From sales to financing, it was a seamless event. Knowledgeable and incredibly friendly, helpful staff.Hi Claire, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Islelvlabana on 09/12/2023They listen to customers. Really focus on getting on the customer's side.Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Service experience at VW Autonation
by CKelley on 09/04/2023My experience was as always professional & quality.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Top sales rep
by Ericsun on 08/30/2023Excellent buying experience: sales rep was friendly and quick response all needs, never push to make a deal and no oversell anything we don't wants.Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
SIMPLE
by Carl jr on 08/17/2023THEY (service dpt.) did not complicate my request..Hello Carl, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great easy service appointment
by Tobyslegit15 on 08/16/2023Very easy & relaxing experienceHi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Ray Saved the Day
by KirkPeterson on 08/14/2023When my Jetta’s front end started to vibrate on the freeway I stopped at the Big O Tires I had recently bought some new tires from to have them check it out. Big O’s diagnosis: replace the control arms, cv axles, shocks and struts for… $4,800 worth or repair work. Suspicious that they were lying criminals I took my car to Autonation Volkswagen and Ray confirmed that it was just a tire bulge and needed a re-alignment. $400 and a few hours later o was back on the road and my car running perfectly. Ray’s honestly and integrity is commendable and he has my trust and recommendation for life.Hi, thank you for your kind review; we are happy to pass along your comments to Ray here at AutoNation Volkswagen Las Vegas! Please don't hesitate to reach out if there's anything additional we can do for you.
Kim is the best
by Bratnelson on 08/14/2023Had issues with the Atlas when making turns at slow speeds, explained it as best as I could and the tech knew right away what the issue was!Hi Bratnelson! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
By Far...THE BEST
by Tuftrips on 08/10/2023The service Department at AutoNation Volkswagen is second to none! Managers Joe and Ray go out of their way to make me comfortable and to assure me that I am getting the best outcome after my work is completed. Literally, I am treated like… family, and I always leave there with the knowledge that my worries are over.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Satisfied Customer
by 30y VW Owner on 08/09/2023Connor is patient and helpful. He listens and looks out for me and my car! Helps me to get in and out of there. I sincerely appreciate that. So glad this dealership brought him on! I know another advisor who is no longer there who was not… good for the company. This is much better. Zoom zoom!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Service
by Adrianb on 08/05/2023Everything went great and fastHi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Love my car
by JT123456 on 08/04/2023The team went above and beyond to not only make sure my issue was taken care of but also checked the rest of my vehicle to make sure it was in perfect condition before returning it.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Quick and efficient!
by Danielle on 07/29/2023The service advisors are so friendly and efficient!Hi Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Life Saver
by JMendez on 07/28/2023We were on vacation when unfortunately our brakes started to grind. We were traveling from Utah thru Vegas and on our way to California. We had a very tight timeline and needed service quick. The dealership was booked pretty tight but… they got us in anyway replacing our brakes and rotors. Alex in service was very professional, friendly and accommodating and definitely saved our trip. We were one very happy family thanks to Alex and the technicians.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Volkswagen Atlas
Volkswagen Jetta
Volkswagen Taos
Volkswagen Tiguan
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Rene, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Destiny Jarvis on 04/18/2024