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AutoNation Volkswagen Las Vegas


6375 W Sahara Ave, Las Vegas, NV 89146 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (13) No (0)
Service Rating
Recommend:
Yes (29) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Service for Jetta Volkswagen
Written by JelenaB on 08/27/2024

I went to the dealership where k bought the car two months ago ( sales associates’ name was IGOR amd he was FANTASTIC!) for scheduled check up service and oil change. I met Janik, their technician who greeted me and took my car keys. I was impressed with his kindness, professionalism, knowledge and mannerism. He guided me to go to the the lounge and fell free to take coffee/ water, He explained that it would take up to two hours - it was one hour and thirty minutes. I had questions about certain car’s feature and not k my je was knowledge but he went extra mile to come to the car and actually showed me which button does what- those questions I have had. He is a customer service super star and his customer services skills and knowledge are spectacular!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sandy Karon on 08/28/2024
Dealer Response
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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